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Everything posted by Nick L.
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Source URL's
Nick L. replied to markdolph's question in Evernote for Mac Requests (Versions 10.0 and above)
This will be available at a later update. In the meantime you can find the source URLs in the note info. -
Issue - Keyboard Shortcuts
Nick L. replied to Drexler Mathias's question in Evernote for Mac Requests (Versions 10.0 and above)
This is in the works and will be available at a later update. -
Images and Attached Documents
Nick L. replied to jstuartj's topic in Evernote for Windows Issues (Versions 10.0 and above)
On a Mac at first install you are prompted to put in your administrator password. Did you happen to skip that and close the window? if you did your attachments aren't going to populate. Evernote requires access to Keychain Access on your Mac to write your Evernote credentials into it. The credentials will be used from time to time by Evernote to authenticate with the Evernote service to sync attachments and notes. -
EN creating duplicate notes
Nick L. replied to molajusi's topic in Evernote for Windows Issues (Versions 10.0 and above)
Thanks for reporting. Please provide your activity logs so we can take a look. If you can, please provide also some additional information that helps zero in on the issue. 1. Time and date it happened 2. URL of the note that was duplicated. You can get that by going to Evernote Web, accessing the note and copying and pasting the URL in your response. 3. How many conflicting copies did you have? @Mirtma65, I see you had 3. For logs, please follow these steps: 1. Open the Evernote app and sync your account. 2. Go to **Help > Show Log Files** from the menu bar. 3. Zip all the files in the directory: 1. Windows: Select all files > Right Click > Send to > Compressed (Zipped) Folder 4. Attached the zipped file to your DM to me. Thanks! -
Evernote Helper missing in new version?
Nick L. replied to quivver's question in Evernote for Mac Requests (Versions 10.0 and above)
Evernote Helper is being re-written from the ground up and will be available in the app in an update soon. Thanks! -
[Feature Released in Version 10.4] Restore "Top list view"
Nick L. replied to silvershower's question in Desktop Answers/Solutions Archive
Top list view not available in this release but is coming back in a future update in the next coming days. Stay tuned! -
You can still download the legacy version of our apps here and have them installed side by side: https://help.evernote.com/hc/en-us/articles/360052560314
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Can't install older version
Nick L. replied to KayScott's topic in Evernote for Mac Issues (Versions 7.14 and under)
Hi there, Which version of Evernote are you installing? Over the years we made changes to where your files are being stored. I might be able to help you more knowing the version you're installing. -
Hey everyone, I just wanted to chime in. Thanks @Dave-in-Decatur for the ping. The older version of Evernote Web (white and green UI) did have a safety mechanism that would duplicate your notes with the additional content typed if it detected poor internet connection or interruption in service. This isn't an ideal solution, but we had to make a decision on implementing this over letting users lose their data. So although an unorthodox behavior, it did prevent users from losing their data in case their connection went south. The new version of Evernote Web doesn't do this because it has a momentarily ability to survive offline for some time, but it has a bug with duplicating notes that we're fixing right now. This is about 90% fixed at this time and mostly manifested itself in version 6.11. We still expect to see some reports of this issue on versions 6.12 and 6.13, but not as frequent. If you have a reproducible case in versions 6.12 or 6.13, please let me know. Sorry for the inconvenience here folks. Just wanted to let you know that we're doing progress in getting this fixed as soon as possible.
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WTF? Evernote is inserting SPAM ADS in my notes!
Nick L. replied to Calvin.Powers's topic in Evernote General Discussions
That's the Context feature. You can hide it or turn it off completely. If you want to turn it off, go to Tools > Options. Select "Show Advanced Settings" and Go to Notes. Next uncheck "Context" -
Clip desktop only
Nick L. replied to viwi62's topic in Evernote for Mac Issues (Versions 7.14 and under)
That's because of macOS 10.15. You have to go to System Preferences > Security & Privacy > Screen recording and enable Evernote. -
I can't log into evernote even though the internet is good
Nick L. replied to tu nguyen 12321321's question in General Technical Issues
@tu nguyen 12321321, can you verify if you are able to login now? -
I can't log into evernote even though the internet is good
Nick L. replied to tu nguyen 12321321's question in General Technical Issues
Hi @tu nguyen 12321321, I'm taking a look at this right now and will update you shortly. -
Calls to UserStore from Evernote API stopped working
Nick L. replied to idv's topic in Evernote Integrations
@idv We're looking into this issue right now and I will update this thread when I have more information. Thanks for chiming in. -
@Maxcrank Thanks for reporting. We're currently working on a fix for this right now. Looks like you found a workaround, so I'm glad you shared that with other users. Thanks again for reporting.
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Evernote for Mac 7.14
Nick L. replied to Nick L.'s question in Evernote for Mac Requests (Versions 7.14 and under)
AppCleaner always leaves contents from the Group Containers directory unchecked, which is mostly the database. If you were trying to roll back a user from a beta to a general availability version, you must check all the boxes, particularly the one for the Group Containers directory. -
Hello, Evernote for Mac 7.14 is now available. You can download it here. Fixed: Sometimes the app would get stuck loading a note (usually a web clip or shared note) until finally it gave up and assumed you were offline. But now your notes should load fast enough to make you smile. If you updated to macOS Catalina then tried to highlight text inside a PDF, it would look like there was nothing selected. You could say it was a big fail, but on the bright side, we fixed it. Updates to templates
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Thanks! This is a known issue on the Mac client. Thanks for reporting!
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Hey folks, Today we released Evernote for Mac 7.14 Beta 2. You can download it here. This update contains a small backend change to address Templates. We're also continuing to look for feedback regarding issues we fixed in our 7.14 Beta 1 post. Thanks for testing and please let us know of any feedback.