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Everything posted by Shane D.
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Hi all, I’m happy to announce that today we’ve released a brand-new Evernote feature: Home. It's rolling out to Mac, Windows, and Evernote Web customers over the next few weeks, with iOS and Android to follow. Home makes Evernote even more powerful by putting your most important information at your fingertips. It’s a one-stop dashboard that keeps the content you need front and center—neatly organized and instantly available—so you can stay on top of your day without feeling overwhelmed. Evernote Basic and Evernote Plus customers will see the following widgets in their Home dashboard: Notes (recent and suggested) Scratch pad (perfect for jotting down ideas quickly) Recently captured media (includes web clips, documents, images, audio, and emails) Evernote Premium and Evernote Business customers can customize their Home by moving, resizing, and removing widgets, and changing their background image. They’ll also have access to these additional widgets: Notebooks (recent and suggested) Pinned note (select a note you use often to keep it handy) Tags (open a list of all the notes with that tag) Shortcuts (quickly open a designated note, notebook, tag, or saved search) If you’re not a Premium or Business customer yet, no problem. You can get a free trial of Evernote Premium to explore the full range of Home features. You’ll also get unlimited devices, larger notes, and more. If you have any questions, please feel free to start a thread in this forum or reach out to me directly here. Thanks! Shane D.
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[Fixed in Version 10.3] Notes on iPhone/iPad Not Saving
Shane D. replied to Ravit's question in Mobile Answers/Solutions Archive
Hi All, Thank you for reaching out. We believe this issue has been fixed in out most recent update, Version 10.3. You can learn more here: Please try updating to 10.3, and let me know if the issue still persists. -
Hi All, We believe updating to the newest version, Version 10.3 may help to fix this issue for some of our users. Specifically, if you were editing/working on a note and your changes were lost after you had switched between different notes. Learn more here: I'll continue to provide updates here once I have more.
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Version 10.3 of Evernote for iOS is now available via the App Store. Fixed: - Pasting images would result in duplicate images - When using search filters in dark mode the screen would sometimes flash to light mode - Notes would sometimes save in default notebook instead of the selected notebook - Offline notebooks would occasionally get stuck during the download process - Edits sometimes getting lost when quickly switching between notes - Performance improvements for the left sidebar - Users now receive email notifications immediately when a note is shared with them Coming Soon: - Table editing - Apple Watch support - Search in PDF files - iOS Widget
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2021 Calendar in Template shows as 2020 Calendar
Shane D. replied to Earl McKay's question in General Technical Issues
@Earl McKay Are you still seeing this issue? -
[Fixed in Version 10.6] Continuous Release Note Pop-Up
Shane D. replied to Don0819's question in Desktop Answers/Solutions Archive
Hi all, Wanted to clarify, you're seeing this issue in the Evernote App for your Windows/Mac? Or, on your Android? -
Hi All, I wanted to let you know that this is an issue we're aware of, and are working to fix. As @Khem mentioned, you can try the steps listed below. However, this may not permanently fix the issue, and the issue may pop-up again until we have been able to implement a permanent fix. I'll provide an update once I have more information.
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November 2nd Incident - Issues logging in to Evernote
Shane D. replied to gbarry's topic in Community Announcements
Hi All, This issue was fixed per @Ruben Jimenezdescription. That said, I am closing this thread. If you are encountering the same error message, the root cause is from a different issue. In that case, please start a new thread, or feel free to reach out to me directly. Thank you! -
[Fixed in Version 10.6] Continuous Release Note Pop-Up
Shane D. replied to Don0819's question in Desktop Answers/Solutions Archive
Hi All, Just wanted to let you know that we are aware of this issue, are able to reproduce it, and are working to fix it as quickly as we can. I'll follow-up here once I have an update on the fix.- 174 replies
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Issues with 2 device limit on Basic account
Shane D. replied to Stacey Harmon's question in General Technical Issues
@PinkElephant This isn't exactly correct, so please allow me to elaborate a little bit. When a user has two devices and signs into a third device, they should be able to log in, and will be presented with the device paywall. When the user has 3 or more devices on their account and tries to log in with any device, including one of the three, they should be able to log in and then see the device paywall. In the instance where you reach your device revoke limit, you should be forced (but still able) to stay with the 2 current devices you are currently logged into. You just will not be able to add additional devices. Also, you shouldn't be logged out of all devices and required to go to a device management page to deal with this. That said, we are working to address a small issue that may be impacting the use of Evernote Web and how it is managed as a "device". I'll provide an update here once I have more information. -
¡Bienvenidos a la edición de diciembre del resumen del foro de Evernote! Asegúrate de pulsar el botón de Seguir que se encuentra en la esquina superior derecha para suscribirte al resumen del foro y obtener las notificaciones de los nuevos lanzamientos. ¿Cuales son las novedades? Presentamos el nuevo Evernote para Android - Continuando con nuestro lanzamiento de actualizaciones de las aplicaciones, el nuevo Evernote para Android se reconstruye desde cero para que sea más intuitivo, más estable y cada vez más útil. ACTUALIZACIONES: Evernote 10.4.4 para Mac y Windows ya está aquí- Agregamos la vista de lista superior y más opciones de vista para los resultados de búsqueda. Lee más sobre las funciones adicionales y las correcciones en esta actualización de Evernote para Mac y Windows. ACTUALIZACIONES: Evernote 10.2 para iOS ya está aquí - Agregamos una asistencia para la impresión y la posibilidad de agregar filtros a los resultados de búsqueda. Lee más sobre las funciones y correcciones adicionales en esta actualización de Evernote para iOS. ACTUALIZACIONES: Evernote 10.5.1 para la red ya está aquí.- Hemos agregado el modo oscuro y el conteo para las notas. Lee más información sobre las funciones y correcciones adicionales en esta actualización de Evernote Web. Actualizaciones del Blog de Evernote Estado del producto - A medida que nos acercamos a las fiestas de fin de año, ha llegado la hora de informar sobre la transición del producto que estamos navegando, y de dar un paso atrás para tener una contabilidad clara de nuestros esfuerzos. Resumen de los anuncios: noviembre 2020 La asistencia y la moderación del foro estuvo cerrada para el día de acción de gracias. También estará cerrada para las fiestas de navidad el 24 y 25 de diciembre.
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Display problem
Shane D. replied to Danis's topic in Evernote for Windows Issues (Versions 10.0 and above)
Hi there, Thank you for reaching out! We've been able to reproduce this issue, and are working to address it. I'll provide an update once I have any news. Thank you! -
Issues with 2 device limit on Basic account
Shane D. replied to Stacey Harmon's question in General Technical Issues
Hi All, Thanks for reaching out and for letting me know. I'm reviewing this with our team, and I'll follow-up here once I have an update. Let me know if you have any questions in the meantime. -
Hi All, You're way ahead of the curve on this. 😅 At this time, I've removed posts that call out how to enable these features prematurely. The reason for this is that these features are still in beta, and as they are works in progress, we don't know whether it'll have a negative impact on data or your Evernote Account. For the time being, please refrain from posting these workaround here in the forums. As always, let me know if you have any questions!
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[Feature Released in Version 10.5] Simplify Formatting
Shane D. replied to BenjaminTseng's question in Desktop Answers/Solutions Archive
Hi All, The ability to simplify formatting has been added in Version 10.5. At this time, I am closing this thread. Please start a new thread if you have a new request! -
Hi All, We've made some improvements to note loading in our 10.5 release. Please install it from https://evernote.com/download/. If this blank notes issue continues after updating to 10.5 please let us know: if the issue impacts all notes in the account. Check to verify if it occurs with notes in different notebooks If the about page is blank. Select: Help > About If selecting File > Quit, (not the X icon) and reopening Evernote fixes the issue
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[Fixed in Version 10.5] Fail to export local notebook
Shane D. replied to mlcarpen's question in Desktop Answers/Solutions Archive
Hi All, This issue has been fixed in our most recent update, Version 10.5. If you haven't already, please update to this version. You can learn more here: At this time, I am closing this thread. If you encounter another issue, please start a new thread. -
Hi All, We addressed some note loading issues in our latest version 10.5. Please install it from here: https://evernote.com/download/.The fix in this version is specific to shared notes sometimes not loading. If you see this issue with all notes, and the about window is also blank, please post your report in this separate thread: At this time, I am closing this thread. However, please feel free to reach out to me directly if you still encounter this issue for some reason. If you encounter a different issue, please start a new thread.
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@Freed This issue should now be fixed. Can you check again, and see if you still encounter it?