Shane D.

Hi All, This issue has now been fixed in our latest release, Version 10.5. You can download this release here: https://evernote.com/download This thread is now closed. Please start a new thread if you have a new issue/request!

Hi All, This issue has now been fixed in our latest release, Version 10.5. You can download this release here: https://evernote.com/download This thread is now closed. Please start a new thread if you have a new issue/request!

@DTLow No, that is not expected behavior. If you are running v6 and v10 on the same device, it should count as 1 instance. Are you seeing where this is being counted as 2?

Hi All, You can manage your devices here:https://www.evernote.com/Devices.action Let me know if you have any questions.

Welcome to the December edition of the Evernote Forum Digest! Make sure to hit the Follow button in the upper right-hand corner to subscribe to the Forum Digest, and get notifications for new releases. What's New? Announcing the new Evernote for Android - Continuing our rollout of app updates, the new Evernote for Android is rebuilt from the ground up to be more intuitive, more stable, and ever more useful. UPDATE: Evernote 10.4.4 for Mac and Windows is here - We’ve added top-list view and more view options for search results. Read more about the additional features and fixes in this update to Evernote for Mac and Windows. UPDATE: Evernote 10.2 for iOS is here - We’ve added printing support and the ability to add filters to search results. Read more about the additional features and fixes in this update to Evernote for iOS. UPDATE: Evernote 10.5.1 for Web is here - We’ve added dark mode and note counts. Read more about the additional features and fixes in this update to the Evernote Web Client. Evernote Blog Updates State of the Product - As we head into the holidays, it's time to report on the product transition we’re navigating, and to step back for a clear-eyed accounting of our efforts. Announcements Recap: November 2020 Forum support and moderation was offline for Thanksgiving. It will also be offline for the Christmas Holiday on 12/24 and 12/25.

Hi All, Thank you for reaching out! This is a feature we're working to restore, and it will be coming soon. I'll provide an update here once I have more information.

Hi @CaraH Does your experience sound like this? Are you using an iPad?

Hi All, I wanted to provide an update. We are in the process of addressing this issue and should have a fix implemented soon. The white window that appears is related the your account reaching/exceeding the 2-device limit. As a workaround in the meantime, if you encounter this issue please try revoking any devices that exceed the limit here: https://www.evernote.com/Devices.action This should prevent the window from appearing. Let me know if you have any other questions.

Hi All, I wanted to provide an update. We are in the process of addressing this issue and should have a fix implemented soon. The white window that appears is related the your account reaching/exceeding the 2-device limit. As a workaround in the meantime, if you encounter this issue please try revoking any devices that exceed the limit here: https://www.evernote.com/Devices.action This should prevent the window from appearing. Let me know if you have any other questions.

Hi All, Thanks for your feedback! This is certainly something we've been looking into. For the time being, we will continue the separation by specific platform in the forums. The reason for this is that many of our users still perceive Evernote as platform specific, especially due to the fact that the new clients have just recently launched, we're still actively supporting the legacy clients, and we want to help make sure users can quickly find what they're looking for during this time. Also, since we did staggered releases for some of the clients, iOS & Android for example, we did not want to create a forum section called "Mobile" that only contained the new version of iOS, while Android was still behind in terms of new client updates. That being said, with the parity across platforms you're seeing with the new clients, I believe we'll eventually pare down the number forums to essentially "Desktop", "Mobile", and "Web" as those will better reflect the current state of the product. Let me know if you have any questions, and please continue to share your thoughts/feedback!

Hi All, Thank you for reaching out. We are aware of this issue, and we're working to address it. I'll follow-up here once I have an update on a fix.

Hi Mike, Can you elaborate a little bit? Does this occur with any PDF file, or just specific ones?

Hi All, This issue has now been fixed in Version 10.2 If you haven't already, please update to this version to address this issue. Thank you!

Hi All, If you haven't already, please update to version 10.4.4. Please let me know if the issue still persists after this update.

Hi there, Thank you for reaching out! This is an issue we're working to address. I'll follow-up here once I have an update.

Hi there, Thank you for reaching out! I was able to reproduce this issue, and we're working to address it. In this case, I've modified the title of this thread to better reflect the issue. I'll follow-up here once I have an update.

@Tim taylor @Fiercehairdo @euk @Lou1 I'm currently further investigating into this issue. How were the images added to the notes that are not displaying? Can you elaborate on how the images were added specifically?

Hi All, Thank you for letting me know. I'm currently further investigating into this issue. When you close Evernote, and it reverts, how are you closing it? The next time you are prompted with the update, can you try going to "File" and selecting "Quit", and then re-open Evernote. Do you get immediately prompted with the update prompt again?

@MiWri Thanks for letting me know! I'll be reaching out via DM to gather more information.

@Tina HayThank you for reaching out! Are you able to actively reproduce this issue? If yes, can you send a screen recording? Was the note that you created in your default notebook? Was is in a shared notebook? Let me know as this will better enable me to determine how best to proceed.

Hi there, Thank you for reaching out! We're aware of this issue, and are working to improve the search experience you described. I'll provide an update here once I have more information.

Hi there, Could you elaborate on the type of data that is missing? Are they specific notes/notebooks? Are they notes you created yourself? Or, are they ones that were shared with you? Let me know as this will help us to investigate into the issue.

Hi All, I’m happy to announce that today we’re releasing the new Evernote for Android! We’ve been listening to your feedback and we’re excited to share the work we’ve been doing including: a new editor, better formatting tools, more powerful search options, and a more consistent experience across your devices. Visit the What’s new for Android Help & Learning article for more details. The update may take some time to appear in the Play Store. In addition, make sure you are on Android version 10 or newer, as the new Evernote app does not yet support older versions of Android. While we work to bring the new Evernote to older versions of Android, we recommend updating to Android 10 if possible. As we continue to release improvements and functionality on Android, some features you may be looking for are still on the way. Future updates will include widgets, multi-select, sharing a note via email, password manager support, and support for devices running Android 9 and earlier. For an up-to-date list, please check out our Help & Learning article to see what’s new in Android. These improvements are just the beginning of the journey to keep giving you an ever-better Evernote. To find out more about the process, click here. If you have feedback regarding the new Evernote for Android please leave it in our new Android forum section: https://discussion.evernote.com/forums/forum/728-evernote-for-android-requests-versions-100-and-above/ If you are experiencing technical issues or need to report a possible bug, please do so here: https://discussion.evernote.com/forums/forum/718-evernote-for-android-issues-versions-100-and-above/ Thanks, Shane

Hi All, This is a known issue that has affected a small number of users. I'll be reaching out to you directly via DM with further information.

Hi All, This issue has now been fixed in Version 10.4.4. If you don't see this update available yet in the App Store, you can download it directly here. Learn more here: At this time, I am closing this thread. If you encounter a new issue, please start a new thread or feel free to reach out to me directly. Thank you!