Dave-in-Decatur

Also, it is a long-standing "feature" (or bug) that you must type some text into a note or its title (even if you then undo the typing) in order for it to be saved as a template.

2 hours ago, PinkElephant said:

Reminders are sort of a relict from the past. For the future, try to use Tasks.

Can't say that I agree with this. Horses for courses, as they say in the UK. I don't need to sort on reminders, and if I did, then Tasks might be a better idea. But there are reasons for using them, and Evernote's reminder system is reasonably robust and functional apart from sorting.

Thanks, @agsteele. I especially appreciate the clarification about how this is happening. It is not per application (via app update), it seems, but per account. When my account gets provisioned with the new sync system, I'll see it in the same app versions I have already.

15 hours ago, gmcauliffe said:

Win 10, System Tray, Left Click ==> SHOULD GO TO THE MAIN PROGRAM !!!

Going via Quick Note is a total pain.

At absolute minimum, one should be able to determine this behavior in Settings, but no such setting...

Every other program goes to the main screen, anything else is not standard / convention, or should be a user-configurable option.  Evernote, you're not being clever here, you're just annoying us.

 

Neither you nor any of us, nor any small group of us, gets to say what should happen. (At any rate, that's how I think it should be.) As @gazumped points out, the behavior that you prefer may be common, but it is not universal or standard. If you'd read through the thread, you'd see a variety of options and responses. None of which are satisfactory, of course, to the my-way-or-the-highway point of view. But you probably spent more time typing that post than you would spend in a month of extra clicks to open Evernote.

Glad it's fixed. A good lesson about the potential drawbacks of having multiple sign-in possibilities.

1 hour ago, why? said:

I've been offered a 50% off the annual personal plan £33.99 for a year....

What concerns me is the sudden large price increase for everybody. You don't ask for a whole wad of cash when you've not done anything. Taking over the business and immediately increasing the pricing without producing any new functionality is just a slap in the face for existing customers. That's a really poor relational move with your existing user base and means the owners will have no qualms doing it again in the future....

I also don't like hiding features in extra pricing tiers. Often, necessary functionality is moved to the highest paying tier....

For me, this is the end of the road. Consistent poor management has killed the app that used to be the best of its kind. The new owners have not communicated well and gone for the jugular financially, without any evidence of a better app (sync, by the way, is not a new feature and should have been working in the first place).

Speaking just to the claim of raising prices without having done anything, again, according to Federico's post, the last price increase was in 2016. Surely there have been improvements and features added since then! Evernote should have made incremental increases as features were added--I'm sure no one here would have complained about that.  Instead Bending Spoons did the whole price rise at once, and that was a mistake, but not a gouge, IMHO, given the changes since 2016.

Yes, last year when new subscription types were introduced, the pricing structure changed. If the competition is between putting important features in higher price tiers and handing the good stuff out cheap, which approach is likely to lead to financial stability?

Where I agree is that BenSpoo failed miserably in communicating what they were going to do about prices. Federico's post could have been made as soon as they took effective control. If that had been done, I think far fewer people would have felt that they were being cheated, gouged, imposed upon, and insulted--whether rightly or wrongly.

It does seem that some people just want the 2015 programs at the 2015 price. (I don't mean you, @why?.) That is understandable in terms of human behavior, but not really reasonable as things work today.

First of all, it would be a good idea to obscure your email address--these are pretty public forums, and such things can be stolen. Here's what I see when I want to go to my Profile:

So same thing, except for the text-entry box instead of the Google link. It's weird (perhaps related to a .edu email??), and you may need to contact Evernote support for a solution: https://help.evernote.com/hc/en-us/requests/new.

I guess I'd say that, by making existing notes unusable, it at least has the potential for disaster. Even a short note created quickly can be crucial. I've seen reports of problems with both Arabic and Russian, and it makes me wonder what other non-Roman alphabets are affected.

10 hours ago, PinkElephant said:

Some companies notify ticket holders about a fix on release, EN doesn’t. So check the release notes.

... which are likely to say nothing more than "Miscellaneous bug fixes." This is such a disastrous bug, whatever the cause may be, that one must hope they are putting it on the fast track; but there's no way of knowing, other than starting another support ticket, which will really only slow them down.

@Maymey, I'm glad that helped! I very much wish it hadn't been necessary, especially since it's been going on so long (if also so randomly). I first contacted support about it when using the Evernote Web beta v. 6.11.0, around 3 years ago. It just seems like a really fixable problem involving cookies. But who knows.

21 hours ago, TMoore said:

When using the web clipper, the clipped items are not showing up on my Windows version (software, not online) for hours.  The clips ARE showing up on my iPhone and Windows online version.  Tried ending Evernote and restarting, rebooting of computer, and everything else I have tried without any success. 

I haven't seen this, but I have recently seen the Windows program being very slow to update notes. In my case I had to quit it (File > Quit) and then use Task Manager to stop a stuck process that was still running. But if you've rebooted, that's taken care of. I have a lingering suspicion that the gradual rollout of the new syncing architecture may be messing with the sync for some that have not yet received it. Merely a speculation, no data.

17 hours ago, Chickaloon said:

That's great if the app is usable, which for me right now it is not. Maybe that will change. If it doesn't, my subscription will end in favor of something else.

Am I right that this has to do with speed (which different users currently experience in varying ways) and inability to sort by tag? That last has been a problem for others (you can find at least one thread dedicated to it). Others here use tags more than I do and can comment more wisely, but have you tried the filter feature, in combination with searches for instance?

@Queiroz, kindly do not double post; reviving old threads seldom gets good advice either. Your other post in a fresh thread has been answered.

13 hours ago, nathanro said:

@Dave-in-Decatur I just gave a discount for people to use. it is not my product. either way. yes you can write one or 2 articles - great ones - per hour.... I am not sure you can do it faster than that. So if you want to have a Blog that competes with others then you will be left behind. There are tools that can help you achieve better results faster.  Even if you don't use the article writing, using AI to find what to write about, which are the main topics to cover, having some ideas to start with can be a huge help and a time saver. 

So yea, you can still create amazing content but you can get some help with the research. 

I appreciate this point, and if I were doing a tech or news-related blog the speed would be helpful. Since what I write is more in the humanities (generally speaking), and at this point doesn't require rapid response, I haven't had to do AI-based research. "Better results faster" would require a clear definition of "better"--I'll leave it at that. Apologies for reacting more than responding. I have a good bit of "John Henry" in me--I'll die with my keyboard in my hand.

Actually, maybe what I wish I'd been is this guy, early American essayist, fiction writer, lecturer, and activist John Neal:

Quote

as a printer's devil came in, crying "copy, more copy," he would race with a huge swan's quill, full gallop, over sheets of paper as with a steam-pen, and off went one page, and off went another

A few bits of info (which you may already have discovered):

• The left panel can be made skinny with the < arrow that flies out at the bottom when you hover the mouse over the panel.
• The shortcuts to notes and notebooks are in that panel (with a star), no longer in a horizontal bar.
• The database is now located under AppData\Roaming\Evernote\. AppData\Roaming\Evernote\conduit-storage\https%3A%2F%2Fwww.evernote.com has the note data in SQL files. The cache is in AppData\Roaming\Evernote\resource-cache\User########. That info was right as of a year ago, and there are forum posts about it. Hopefully this bit of cheese hasn't been moved!

Promotional post reported. But this:

1 hour ago, nathanro said:

You can also automate a blog. This is one of the most amazing uses of AI I have seen so far. 
I use it to create content, and I edit it in Evernote before I publish on my blogs.

This is not "creating," this is cranking a handle. Glad to know you at least edit it so you can pretend to be a writer. But at an age old enough to have once used IBM punch cards, I take pride in still being able to craft elegant, insightful, and occasionally entertaining prose without artificial assistance.

Responding bit by bit:

4 hours ago, allendick said:

Question: does the web layout communicate to the desktop if I install the current desktop version or do I have to go through the layout process again?

If you're talking about the Home page, yes, I see the same Home layout in Web and desktop. Same for what's in the left-hand pane, but you have fewer choices there anyway. One thing that does not transfer is the Note List view (Cards, Snippets, Side List, etc.), which remains set in each individual client.

4 hours ago, allendick said:

I don't know why the developers greet anyone considering switching with a very inefficient and inconvenient layout. It is a shock to people used to having a clean, efficient Legacy setup.

The huge background is a real annoyance for those of us who value our screen real-estate aand the uncompact layout of the various 'widgets' is a further discouragement....

Why there is no one-click option to make the new version look more compact is beyond me. 

I think this may be a function, not so much of Evernote v. 10 intrinsically, but of "modern" interface design (or whatever it's called) in general. Large chunky blocks with lots of space in between is supposed to be ... fun? Not sure what, but I don't care much for it either, and I've seen it in several contexts. (Windows 8 anyone?) Nevertheless, I manage with the Home page widgets (whose functions I actually like), and try to resign myself that the computer world is no longer run by people writing green text on black backgrounds....

4 hours ago, allendick said:

I took the advice to try the web version and although it would not load at first, a second try was successful and I found I was able to play with it.  Still not as convenient and intuitive as how I have set up legacy....

I may play with it more on the web, but playing with Evernote is not on my list of things I enjoy. I have a setup I like and being told that installing the current new version uninstalls my go-to daily layout and immediately thrusts me into days of trying to find things that were right in front of me is a discouragement.

The key phrase here (for me) is "as convenient and intuitive as how I have set up legacy." Think of the time it took you to set up Legacy. I'm sure I arrived at what I considered my optimal environment in v. 6 over the course of several years. After a year or two of working first with the v. 10 Web client and then the Windows desktop program, I have got things mostly the way I want them, found out and learned where most of what I want is, and even reconfigured at least one keyboard shortcut. It's absolutely a work-stopper to have to spend time doing this; but the fact is that we all spend some time doing this kind of thing repeatedly in today's world. Evernote is actually unusual in having let us keep the old one this long.

3 hours ago, Chickaloon said:

Yup. Probably Electron or similar platform and its usual sluggishness 

 

Yes, that is the most likely culprit--I should have included it. And with that we get into the area of tradeoffs. It's not so much the "stylish" interface as the uniform interface that's at issue, since it is made possible (as I understand it) by running a uniform codebase inside an Electron framework to interact with all the OSes. If you only ever use Evernote on one system, whether that's Windows or iOS or whatever, the Electron penalty will seem unreasonable, and indeed it might make sense to find a different service, since if you don't need to take and manage notes across multiple OS platforms you're not using a major feature of EN. I use EN on both Windows and Android, and I'm willing to put up with Electron delays to give me a familiar interface in both environments.

2 hours ago, bmcl26 said:

When the new plans were introduced, I upgraded from Premium to Professional for an extra payment of only £25 for the remaining part of my annual subscription. Despite the recent price increase, I am still paying an average price of a cup of coffee per week, which I consider fair given the software's usefulness. Although some users seem to have experienced issues, I personally have never encountered any problems. Perhaps I am fortunate in this regard.

I'm in the same circumstances. I paid an extra US$30, bringing the total to $100; $2/week will not get even a very good cup of coffee. When it goes up to $170/year, that's less than $3.30/week, so still in the cup of coffee range, maybe for my daughter in San Francisco instead of me here in Atlanta. $170 does sound like a big number all at once; but I also find the service to work smoothly overall, and if sync gets better on Android, I'll probably be good.

I assume you didn't use a software transfer program or service to install Evernote on the new computers? I was thinking maybe a registry issue, but if you installed Evernote from a fresh download on a brand-new machine then not that. This really will require help from tech support, and not from the initial intake support level. Hopefully you can get escalated to a more experienced support level.

20 hours ago, Chickaloon said:

I understand v10 is the supposed future, but it is slow to the point of unusable for me, and the lack of sort by tag is a showstopper for me. I open Legacy after using v10, and it screams in comparison.

Given the rest of this discussion, I have to wonder whether the slowness has to do with the constant sync. Maybe there is some hope that the new sync structure being rolled out will help.

17 hours ago, Carl-L-ND said:

Sync still fails at times.  I manually sync on all devices and in the Android app it is a PITA going back to the home screen \ 3 bar menu \ Gear icon \ Sync \ Sync Now and then two more taps back to Home screen.  7 taps for peace of mind.

6 weeks ago I had an issue with where a bunch of notes did not sync from the V10 Windows app to my Android phone app regardless of the CTRL R's and 7 tap Sync's I attempted.  Because I needed those notes on my phone prior to a surgery I copied and pasted them into my good old reliable much loved V6 and they sync'd no problem.

After my surgery with a bit of time on my hands, I looked into the issue.  I found that if I go into the V10 upper left menu \ File \ Quit Evernote and then restarted it would sync.  Now I always "Quit" V10 rather than simply "X" close it's window.   Never ever had to "Quit" with V6.  It just gets more & more complicated to use.

As @PinkElephant (and my post yesterday) indicates, help is here or on the way for the sync issues overall. WRT Android, I almost never do the Gear icon > Sync method. In any list of notes (but not Home), if you "pull down" on the screen image the list will refresh, i.e., sync.

I had a very similar Windows v. 10 sync snafu yesterday, with an edit in the Windows app not syncing to my phone (or the Web client). I found myself wondering if the new sync rollout is slowing things down in some situations for us still in the old structure. But I also tried the File > Quit method, and when I restarted the app it wouldn't even fully load. I had to go into Task Manager and stop an Evernote process that was "stuck." Ick. I never had that happen before, but I think it was at least as likely to be a Windows issue as an Evernote one.

Thank you, @Mike P, for your detailed research. I see the same things, and I assume that what we are calling "Note List" may be what @Charles Munitz meant by "the snippet pane." Charles? IAC, my error came from lack of experience, since I don't usually need to have the Note List displayed--but I can certainly see why someone might.

16 hours ago, lost_gweedo said:

Man, I can understand price increases over time but this is pretty big in a single event.  Obviously, if it's worth the price to the user---than that's what it is but it sure makes me think harder about ending my flirtation with Notion and jumping in 100%.  

"Price increases over time" is exactly what Evernote failed to implement. According to Federico's post, the last increase was in 2016. Increments since then, and we'd all have been happily boiled frogs by now. Instead some of us are trying to jump out of the pot.

Thank you, thank you for that, @DTLow. Made my morning. The funniest thing (in my mildly humble, but perhaps not sufficiently charitable, opinion) is that in the Evernote situation it is the shop owner who is trying to persuade the customer that the parrot is deceased, instead of the other way around.