Dave-in-Decatur

Welcome to the forums. Please look at this existing thread, and see if you are having the same problem: 

Probably the simplest approach would be to reset the app. By this I mean log out of it, maybe restart your mobile, and then log back in. If that doesn't work, then you could uninstall the app from your mobile and reinstall it. If you have any notes that are available offline, first make sure that they are up to date, and of course sync your notes before you uninstall. After uninstalling, restart your mobile, then re-install Evernote. Give it a couple of minutes to sync, and see if things are better. If you've been careful to sync before uninstalling, you won't lose anything this way, since the master copy of your notes is stored on Evernote's servers.

Welcome to the forums. Just to be clear, it's user-to-user here. No need to apologize. My opinion is that this is a very significant feature for people who write code, and a meaningless waste for people who don't. Code writers are important, and more numerous than they used to be, but I think that even by "today's standards" they are a relatively limited segment of the user population. What's important is to find what works best for one's own purposes, and I wish you luck in that.

Glad it's sorted, @eric99. I tried creating a test note and letting it sync, did so a couple of times, and it didn't fail. Probably something local or idiosyncratic in any case.

Hi, and welcome to the forums. Do a search in the forums for "JavaScript". I think I've seen other reports of something like this, and if so those threads may contain some suggestions for a solution.

18 hours ago, Francisco Arias G. said:

Issue identified: IT restrictions inside my office.  I switched to a more open WiFi and Evernote App was able to load.

Thanks!

Great catch! As this thread shows, there have been a number of problems reported that are similar to this. I wonder if a similar cause could be responsible for what some others are experiencing.

Hello, and welcome to the forums. My guess would be that this has to do with Evernote's near-constant syncing of changes while you edit. I'm not an expert on today's computer hardware, but is this a problem? Does it prevent the computer from doing other things in a timely way? I haven't checked, but I assume it works much the same way for me, and the machine does not seem hampered by it.

@eric99, I'm not seeing this at all. Does it happen with any note you edit, or just a particular one? You know the drill: uninstall, restart the device, reinstall (and you may already have done that). What kind of phone are you using.

On 4/15/2023 at 9:12 AM, runovaper said:

I updated my free account yesterday because I received a notice telling me to do so because of a security threat.

What exactly did "updating your free account" involve? This isn't clear to me.

Hello, and welcome to the forums. Perhaps someone who uses a Mac can offer some suggestions soon, but I will say that there have been several reports of this kind of problem lately. If you have a paid subscription, you might want to create a support ticket (https://help.evernote.com/hc/en-us/requests/new); if not, it might be worth subscribing for one month in order to do so.

Hello, and welcome to the forums. This it sounds to me as if the information did not sync properly to or from Evernote's servers at some point. If you're using the Windows desktop app, you could try using the Web client (https://www.evernote.com/) and see if your information is there. That client connects directly to Evernote's servers. If you have a paid subscription, you could access the note history to see if an earlier version of the data is there. (If you're on the free plan, you could subscribe for just one month to have access to note history, which is maintained for free as well as paid accounts.)

11 hours ago, ThinkingTree said:

I'm aware I could close it from the file menu but who in god's name does that besides serial killers? :p

So that makes me a serial killer, I guess. Sheesh. @agsteele's response literally right above yours sets out the reasons why Evernote's behavior is best for the kind of app it is (in contrast to, say, Notepad). Would you want your browser to completely shut down every time you closed one window?

On 4/16/2023 at 2:56 AM, agsteele said:

That effect was reported a year or so back. I cannot replicate but I prefer to have auto-rotate enabled so I probably don't test for long enough.

It seems quite unpredictable, which of course makes it hard to fix. I did report it to support, and they told me to do the kinds of restarts I'd already done, and send a screen video if it happens again. Which I will.

EDIT April 22: Which I did, when it happened again today.

Just to be clear, in my Android phone there is a button in the navigation bar at top that turns auto-rotate (as opposed to locked portrait orientation) on and off. With this button turned OFF, Evernote on unpredictable occasions improperly rotates into landscape orientation when the phone is turned sideways or laid down. A restart of the phone fixes it ... for awhile, the length of the "while" being unknowable.

I only recently discovered the auto formatting for headers. That's a real boon--no more reaching and mousing, just typing # marks.

17 hours ago, agsteele said:

For my device, Settings / Display / Autorotate.

Android 13

Very interesting. I have no such setting under Display. Either Samsung or Verizon has really tweaked the settings.

On 12/14/2022 at 1:27 AM, RachelGomez said:

Tap the Settings icon to open the Settings app. Scroll down and tap Accessibility. Scroll down to Interaction controls and tap Auto-rotate screen to turn it off.

Regards,

Rachel Gomez

Sorry to respond to this so many months later, but the issue is a persistent one. I have a Samsung S22 Ultra with Android 13 on Verizon, and there is no auto-rotate setting anywhere in the Accessibility settings (or elsewhere). @RachelGomez, can you indicate what version of Android this works on (including phone and provider, since the phone makers and providers always mess with the OS)? Thanks.

I don't have any experience with encryption, but I do know that it can take awhile for what shows up in a snippet to be updated to the current state of the note. In this case, though, it might be safest to copy the (unencrypted) data to a new note and encrypt it there, then delete the problematic note and then delete it from the trash.

What Evernote client are you using? There is still a feedback option in the Web client (click on your account name at top left), but not in the Windows desktop app. Support is at https://help.evernote.com/hc/en-us/requests/new, for paid subscribers.

54 minutes ago, Dave-in-Decatur said:

On 4/12/2023 at 5:37 PM, PinkElephant said:

This can't be reversed. If you want to keep the web clip as well, duplicate the note before you simplify.

In my experience, it can be reversed with Ctrl+Z Undo. But you can't have both without, as you say, duplicating.

In order to have both simplified and original content, I suppose a person could:

1. Duplicate the note.
2. Simplify the clipped content in the duplicated copy.
3. Merge the simplified note back together with the original note that has the clipped content.

1 minute ago, C Shannon said:

Thank you!..  I wish they'd make that a bit more obvious that that edit capability is staring one in the face.   

Yeah, that's one that pretty much everyone has to just stumble across, unfortunately. But it's so cute! It's a magic wand!

On 4/12/2023 at 5:37 PM, PinkElephant said:

This can't be reversed. If you want to keep the web clip as well, duplicate the note before you simplify.

In my experience, it can be reversed with Ctrl+Z Undo. But you can't have both without, as you say, duplicating.

I did the update, and everything seems the same. "Miscellaneous bug fixes." Which do not include the minor but annoying bug wherein the app rotates to landscape mode without permission.

FWIW, I actually do wish it were possible to customize the toolbar, but the division among Toolbar, Blue-plus-insert, and 3-dots-More-Actions seems really rigid.

One other 0-mouse-clicks solution: the Ctrl+Shift+- keyboard shortcut for the divider.

I'll have to get that update and see if it breaks thumbnails for me. 😄

Thanks, @PinkElephant. I don't use screenshot clipping, hence my confusion. I agree, much safer to clip what one wants to clip, then do highlighting, etc., in Evernote.