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charboyd

Evernote Staff
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charboyd last won the day on January 12 2016

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About charboyd

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  1. Thanks for reaching out. My name is Charlotte and I manage the Evernote Community program. Earlier this year, we made some big changes to our community programs and relaunched them as the Evernote Community and Evernote Certified Consultants. As a member of the Evernote Community program, you receive: Access to Evernote education, resources, and training coursework. Access to community-only webinars and discussion groups. One time payment for signing up newly paid customers to paid Evernote services ( 70% of the first monthly payment for monthly subscriptions, or - 10% of the first annual payment for annual subscriptions ). To become an Evernote Certified Consultant, you must first be accepted and pass our certification course work with an 85% or higher. Once you've become certified, you'll receive: 25% commission on new paid subscriptions for the first two years of each subscription. Access to community-only education and resources. Listing on the Evernote website and an badges and other design assets for marketing purposes. Priority access to the Evernote Support team. Access to community-only webinars and private discussion group. You can apply for the Evernote Community program at https://evernote.com/community. Applying is all you have to do for the Evernote Community program! Training and education opportunities are optional but not required for this program. Please do not hesitate to reach out with any other questions you have!
  2. Hello Charlotte, 

     

    Great connecting with you here.

  3. Hi @Rick112 This is Charlotte, Evernote's Community Program Manager. I've looked through our correspondence and noticed that you never completed the Evernote Community Legal Agreement. I'll go ahead and resend you the final on boarding steps to complete.
  4. Spent an hour trying to figure out how to ask a question to the forum. A "help sheet" on that would be helpful...

    My current situation: I took a picture of a note to be added to a penultimate sheet. It came out too big, covered all of my writing, then got saved---and is covering needed text.  How can i climate that picture and get to the text under it.  in other words, how do i switch my note (its been synched with evernote) to "edit mode".  Thanks for your help!

  5. Sorry to bother you but this is all i can think to do since when i try to submit a ticket, the page has no Submit button.  i see this and then hit CONTINUE and i get options for "community, upgrade, upgrade".  I've submitted tickets before and gotten emails back but not today.  Thanks.

    Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example:

    • Steps to reproduce
    • Screen recording or screenshots
    • Device & operating system
    • Activity log

    Not what you're looking for? Try a quick search.

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  6. Hi AlanDickey, While the Apple Pencil will 'work' on an iPad Pro, it will mostly simulate the same function as using your finger. Future releases should show additional compatibility with Penultimate. Keep an eye out for updates!
  7. Hi AMC54 You may be running into a delay as our support team is mainly focused on providing only payment and login issues to our basic users. You can read more about support ticket best practices here: https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/ As for the current sync issue you are experiencing, I have escalated your issue and you'll be contact by our technical support team as soon as possible. Thanks for your patience!
  8. Hi Ricky The Android Beta Community is primarily located on our G+ group. By joining us on G+, you’ll be able to join the discussion and easy access to the newest version of Android Beta. You can join the group here: https://plus.google.com/communities/104510054128618368971 Let me know if you run into any issues accessing this
  9. Hi War Eagle In a business note, you'll see a small grey building icon in the upper right corner. This will help you determine the difference between your person and business notes. You're feedback on the notebook icon is excellent. I'll pass this along to our product team. Thanks!
  10. Hi all! We'll be hosting a live demonstration and Q&A session of Evernote Business soon! In this demo, we will be sharing how more than 20,000 companies use Evernote Business to create, collect, and share knowledge, all in one place. Join the live demo on November 12th (12:30PM - 1:00PM CST) to learn more: http://bit.ly/eb-demo Please feel free to share this event with anyone that you think would benefit from learning more about Evernote Business and let us know if you have any questions.
  11. Hi Michael - We just released iOS v7.8.1 which has 3D Touch improvements for iPhone 6S: https://discussion.evernote.com/topic/89413-evernote-for-ios-v781-released/ Let me know if you are still experiencing issues after updating to the latest version.
  12. As Metrodon posted - Mac 6.2 Beta 3 allows you to run split view on El Capitan.
  13. The latest Windows Beta will be released shortly. Once this becomes available, we will post details in the Windows Product Feedback forum with release notes and the download.
  14. Looks like you were able to get your Plus subscription transferred over to the correct Evernote account. Let us know if you have any further questions
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