gazumped

I always thought that web client was pretty useless. Under current conditions I'm growing quite fond of it...

I've mentioned before - I have a small Basic account, which loads the latest version. My main account though loads up 5.33.

Hi. What my pink friend said. Plus Have you checked by signing in to Evernote.com to see whether your desktop is lying to you? Installed the Legacy app which should give you the opportunity to export / move and otherwise deal with all these notes?

Hi. Congratulations on having the highest number of attached devices we're seen so far... Once you get to this stage, your only option is to contact support. In normal circumstances this would not be a quick process. At this time of year after a new product release and in the middle of a pandemic... Your viable options are: Upgrade, if you can, on a monthly basis. You get better access (though still not quick) to support, you should immediately get access to your account so additional devices can be removed, and you can downgrade your account to Basic again as soon as this is sorted out. Raise a support ticket with Evernote via Twitter @EvernoteHelps and carry on with a different email address and a new Basic account while the old one gets sorted.

What device are you using? In the desktop app it should be possible to right-click the window and choose 'show as attachment'.

But still available in https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Hi. Try installing the Legacy app to see whether your local notebook still exists in its original form. Re-export then if you can - I don't know of any way to 'fix' an ENEX file if a re-import doesn't work. https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Hi. https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Hi.

You're posting in a Windows thread for starters... And the latest versions are currently 10.x

Hi. We're in a Windows thread here, but the same advice probably applies - uninstall/ delete whatever you can (using AppCleaner if things get difficult) and restart your system. Redownload from Evernote.com and start over. If that fails - https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote or https://discussion.evernote.com/forums/topic/119867-evernote-for-mac-710/ and https://help.evernote.com/hc/requests/new to report this - long delays currently, but it will get fixed

Hi. No refresh button yet. If you prefer: https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Any of these symptoms? https://discussion.evernote.com/forums/topic/130299-white-window-always-show-up-windows/?tab=comments#comment-585796 https://discussion.evernote.com/forums/topic/131717-desktop-app-doesnt-open-after-upgrading-to-1044/?tab=comments#comment-592938

Don't think so - if there's no update available at present it's always been greyed out for me. I just (usually) have it on auto update. Given the fuss at the moment about the new versions on other devices I changed that to "I don't even want to know" (or something similar) until other some users have jumped in to try it... Hang on in there for a few days - I'm sure it will come around soon.

I'd imagine tens of thousands of existing users, including myself - plus all 'power' users - are still using either the last public version (6.25.1) or the Legacy version (6.25.2) until such time as various features like import folders and encryption are incorporated in the new releases. This forum will continue supporting those releases - in so far as we can - until the contributors here are forced to update or migrate away.

Hi. It's being rolled out around the world and AFAIK there are no direct downloads outside the Play store.

Hi. Release notes mention that preferences will follow in due course, but meantime there is (AFAIK) no flexibility in font choices. What you see is what you get.

Hi. I'd suggest you report that to support, but in the meantime: https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Hi. https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Hi. Another business user contacted support recently and had an answer within hours, so I'd suggest you try them again - all business accounts were split between business and personal data, but I'm not sure what you would need to do to get access back on the missing account. https://help.evernote.com/hc/requests/new

I moved your post to the thread where several users seem to be having issues...

Hi. Which toolbar are we talking about here?

Yup. If you already have a contact and history there, no point to my flagging matters here - just reply to the ticket if you need any more help!! Glad it was (kind've) sorted out... 😏

Hi Evernote do have presences on most social media, a corporate blog and a fairly comprehensive contact us page - https://evernote.com/contact so I don't think they're avoiding anything as such. They are working to update and upgrade the recently newly-released apps - if you'd be happier with the 'old' performance, they also provided this: https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

Hi. If you work on one device and then move to another you should be able to see your work up to date, but the updates between devices aren't meant to be immediate. It can cause issues if you have more than one active session at a time. Your Trash folder may or may not sync with any priority given that the contents are 'deleted' but you'd need to talk to Evernote support to resolve that.