gazumped

Hi. Always helpful to know what Windows and Evernote versions you are using. My new notes (60,000+ notes) take around 7 seconds each time, but Evernote is already working on this issue, and hopefully we'll see some results soon.

There was a system outage about then for an hour - all fixed now. Is anyone still having issues? Try a restart if so...

Somewhat weird. As of around 1630 UK time my desktop (10.60.4) showed 62,323 notes, as did my tablet (10.53.1) but the web client showed 62,302 (also 10.60.4). I was doing the comparison because a couple of recent notes were showing the blank 'saving' screen on my desktop, while the tablet and eventually the web client showed the full note. 62,302 gradually ticked up to the correct total over the next few minutes. I still didn't have access to the note body on desktop though, so I duplicated the note via my tablet and it took a few seconds to sync to all clients. When it synced to my desktop I also got to see the original note content. So why how and where that got cached, I don't know. Pro tip (hat tip to @Federico Simionato) - if you're missing some content, find the note on another platform and duplicate it!

There was a system outage around that time.

Hi. It doesn't help anyone to wait for The Elephant to step in and magically fix things. Best step is to report the issue to Support. The more contacts they have, the quicker things get fixed.

Hi. No clue - we're mainly other users here; you need to contact Support for more information on that - subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and all users here - https://twitter.com/evernotehelps - feedback options are available too feedback@evernote.com.

Hi. Had a problem - things are back up and running now.

Hi. Fix what? I understand that you're losing data, but is it your system, the sync process, network traffic, website delays or something else? And since we don't know what device / OS or Evernote version you have, it's a bit difficult for anyone to suggest fixes. Please report your situation to Support and help them fix things for you. These Forums are mainly user 2 user but subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and all users here - https://twitter.com/evernotehelps - feedback options are available too feedback@evernote.com

Had a sync issue for about 10 minutes, then it went away...

Hi. Try Tips for troubleshooting syncing issues

Hi. "Unable" exactly how? Have you added a second account by clicking your picture?

Hi. Please see attached - Change your password

Tried Revo?

I just found my largest note - a 150MB user guide PDF. The whole thing loaded in under a second. Outstanding!

Hi. I believe the Calendar feature will include other options like Outlook at some time, but as you will see from the latest Blog post there's lots of other work going on at the moment to get the basics right. https://evernote.com/blog/future-proofing-evernotes-foundations/

Hi. Existing subscribers don't usually qualify for the discount, but (obvs) you should not have been charged twice. If you did not get a ticket number when you contacted Support, something went wrong - try https://help.evernote.com/hc/requests/new

Hi. What version of Windows are you using and what exactly is the code? (Screenshots also help). Do you know what version of Evernote was installed when it did work?

Hi. No, it's not - you just have a password problem. We're mainly other users here, so you really need to contact Support to resolve it. There's even a help page about this - I reset my password and don't see any notes in my account

I'm older? Don't see the point in worrying over much about Chat if it's closing in a matter of weeks. Evernote has been working on backend issues of syncing and storage which may have affected it intermittently - if you're having trouble with stuff in Chat that you need to archive, please reach out to Support; otherwise - don't use chat!

No. Anyone that doesn't have an Employee sticker under their picture is just a helpful, long-time, experienced user.

I've been a user for 15 years, have 62,000 notes up to 100MB each and I've only ever used OCR on an image once that I can remember - and that was because I saw it in Google images and thought "cool!" so tried it out. Once. Ad if you're trying to make the argument that you didn't need AI Cleanup because it's already available from ChatGPT, doesn't exactly the same argument apply to image OCR which is available from Google? AFAIC I can file my images and search them for their text content if I need to. I don't need to extract that text for use elsewhere...

I should have said 'alleged to be' or added some qualifier - this was something I read a few years ago when Evernote was at peak popularity. There was an article about the (then) plan to transfer everything from Evernote's own in-house server farm(s?) to Google - which I can't locate easily right now - but as part of the difficulty of the transfer it was stressed that with (allegedly) around 250 million users saving their personal and business data - even allowing for duplicated and unused accounts - they were dealing with a good chunk of Exabytes of data. Bearing in mind that (AFAIK) few people actively delete their accounts, and most seem to leave their content online and those active users like me get up to 30GB of storage after 15+ years... Evernote are unlikely to release enough information for anyone to work out accurate numbers, but it seems pretty clear they have a LOT of data in storage. The 'largest repository' comment (or something very similar) was in that article.

I copy and paste between notes without issues, and from your comments so far It's not clear what caused your problem. As to free - this is a very low use / trial version that is not meant for the type of use it sounds like you're giving it. If you want access to the history feature, you need a subscription.

Hi. If you and your team are all using Evernote for business purposes, it would seem prudent for at least one person to have access to email support and note history. There are many ways for content to disappear when cutting and pasting, but 'undo' should be your first thought if there's any issue. The fact that Evernote keeps a constant history of synced notes would seem to be a useful safeguard to have - if you're not willing to pay, even for a months' upgrade, to get access to it, that's not something I can help with.

Hi. Device / OS / Evernote version?