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Everything posted by Nick L.
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BUG: web version - Touch event in edit area disables edit mode
Nick L. replied to FloLA's topic in Web Client Issues
Thanks so much for reporting this. I have filed a bug with engineering so they can investigate and fix. -
Evernote for Mac 7.10
Nick L. replied to Nick L.'s question in Evernote for Mac Requests (Versions 7.14 and under)
Please try reindexing your searches. Hold down Option on your keyboard and select Help > Troubleshooting. You will see two search reindex tools in there, apply both and wait a few minutes. If the issue persists then contact support with your activity logs. -
Evernote for Mac 7.10
Nick L. replied to Nick L.'s question in Evernote for Mac Requests (Versions 7.14 and under)
We're thinking this is being caused by users who upgraded to the beta (creating the new migration directory) and then moved back to the general release version before 7.10 came out. They are hitting an error because the migration directory already exists. You can avoid this by doing a proper uninstall (removing all directories) of Evernote 7.10 Beta 1 or 2. If anyone has run into this issue without ever installing Evernote for Mac 7.10 Beta 1 or Beta 2, I'd love to know more. Thanks for grouping those here @DTLow -
@dougfunny Actually not necessary to send me the logs. I reproduced it on my end and filed a bug with engineering. You should be able to reinstall Evernote again if you use something like App Cleaner to remove Evernote content from Group Containers. Please make sure you check all the boxes to remove Evernote and then reinstall. Here's a screen recording with a quick reference on App Cleaner.
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@J.C Actually not necessary to send me the logs. I reproduced it on my end and filed a bug with engineering. You should be able to reinstall Evernote again if you use something like App Cleaner to remove Evernote content from Group Containers. Please make sure you check all the boxes to remove Evernote and then reinstall. Here's a screen recording with a quick reference on App Cleaner.
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Plain text in the title.
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We're aware Spotlight can't search contents of the note right now. Search only works when using search terms belonging to the title. There's also another issue we're aware of where if you launch a searched note from Spotlight while Evernote isn't running, Evernote opens but not to the note itself.
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Evernote for Mac 7.10
Nick L. replied to Nick L.'s question in Evernote for Mac Requests (Versions 7.14 and under)
@ewoks, thanks for bringing this up. This issue is still open and being investigated. @JMichaelTX We continue to look at Apple Script bugs. Can you and @DTLow give me more details around the scripts that aren't working? -
Hi there, Evernote for Mac 7.10 is now available to our users on direct download. Mac App Store's release is on its way! You can download 7.10 here. Your notes will now load even faster. Like, “Wow, that’s fast” fast. If you’d had the nagging feeling that something was missing, you were right: Your notes had stopped appearing in Spotlight Search. But we fixed it, so any existential angst should be easing soon.
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Search not working.
Nick L. replied to johnfrew2104's topic in Evernote for Android Issues (Versions 8.13.3 and under)
We're working on a fix right now and want to have it out as an app update as soon as possible. You can try regressing to version 8.8.1 for now by downloading it from here. -
EVERNOTE WEB SHOWING BLANK SCREEN
Nick L. replied to kshitijcan@gmail.com's topic in Web Client Issues
Do you see a green loading bar up top? If not, any chance you can open your JavaScript in your browser console and show us any of the errors in there? Feel free to DM that information to me. -
Thanks for the feedback. I'm sure there's lots of room for improvement around our logic here. I'll forward this feedback to our product managers to see what can be done. If I have any updates soon, I'll post here. Thanks!
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What you're experiencing is by design and it's triggered when we detect network problems through your browser. Because Evernote Web can't rely on a local database like Evernote for Mac or Windows, we create the duplicates with the history of the changes during the network problem. Frankly it's not the most graceful solution, but it avoids losing data. If you find that this happens too frequently, we recommend that you try using Evernote for Mac or Evernote for Windows.
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You're not alone. We've identified and fixed this a few days ago. It's now under testing and you should see an update soon containing the fix.
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Why are notebook stacks no longer well supported?
Nick L. replied to raynersam@gmail.com's topic in Web Client Issues
Applies to it too -
Is it just me or the new web-client sucks
Nick L. replied to evernoteccd's topic in Web Client Issues
Thanks for the feedback here. The newest version of ENWEB is still in the works and we will be introducing feature parity with the older version soon. In the meantime, what are the features that make you switch back to the current version? I'd love to read more about this. Thanks, -
Why are notebook stacks no longer well supported?
Nick L. replied to raynersam@gmail.com's topic in Web Client Issues
Stacks are coming to the beta client soon. Stay tuned! -
Broken images all over my notes
Nick L. replied to charisnotchairs's question in General Technical Issues
@sergio.stanislauskas@gmail Just to confirm, when you capture from the website, are you sure the images are saved into Evernote? We normally see these issues when the images are hosted somewhere else, yet they display in Evernote as an embedded object. If the location of the moves or is taken offline, Evernote won't be able to locate it and will display a broken image link. -
Search not working.
Nick L. replied to johnfrew2104's topic in Evernote for Android Issues (Versions 8.13.3 and under)
Hey folks, We're actively investigating this issue right now. Thanks for your patience.