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Jason Casey

Evernote Staff
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Jason Casey last won the day on October 1 2015

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About Jason Casey

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  1. Hi Floid, Jason here. I manage our technical support team. The Mac specialist on our technical support team is going to reach out to you by email within the hour. If you have the time, we'd like to schedule a call so we can see exactly what you're seeing. That will help us gather information for the product team and find a way to get rid of these delays for you. We'll be in touch!
  2. Hi all, Thanks for bringing this to our attention. We don't have a solution right now but we are looking into this.
  3. You can add a shortcut to a specific note by following these steps: 1. Open the note 2. Tap on the three dots in the top right corner to open the overflow menu 3. Tap on 'Add to home screen' and that 1x1 shortcut should appear on your home screen.
  4. Hi gazumped - It's a great feature request. The Android team is definitely aware of the limited storage concern.
  5. Thank you for the suggestions. Here is some clarification on how we currently handle data storage on Android. Data from your Evernote account is stored on your Android device’s internal memory. For performance and security reasons Evernote does not store data or note contents on any external storage devices such as SD cards. As of Evernote for Android version 7.0.5 any data found to be stored externally is automatically moved to internal memory. Here is our knowledge base article on the topic: https://evernote.com/contact/support/kb/#!/article/23168602
  6. Hi Andy, I've turned this into a customer support ticket so I can follow up with you directly. You'll have an email from me very soon.
  7. Hi cloud, I'm converting this to a support ticket so I can help you directly. You'll have an email from me in just a few minutes.
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