amanda_h

Evernote Employee
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amanda_h last won the day on January 13

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About amanda_h

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  1. Hi @Carey S., To move and combine notes and notebooks from one account to another, follow these steps: 1. From any Mac or Windows desktop computer, log into the account that contains notes you'd like to transfer to another account using the downloaded Evernote application. 2. Export your notebooks as Evernote XML (.enex) files from this account and remember which folder or directory you’ve saved it to. All your note contents and tags are saved to this ENEX file. Note: Notebook stacks are tied to individual accounts and cannot be exported to another account. Once you’ve imported all your notebooks into your secondary account, you’ll need to reorganize them into stacks. 3. Sign out of the account you've just exported notes from and sign into the account you'll continue to use. 4. Import the ENEX (.enex) files into the account you're going to continue using. Let me know if you have any questions!
  2. Hey @guycruls - Since you're a Premium Evernote subscriber, we can definitely help shorten your incoming Evernote email address to [username]@m.evernote.com. We need to receive email confirmation for us to process this request, so I'm going to create a ticket on your behalf and follow up with you via email.
  3. promotion

    Hey @emilio_n - I just grabbed your ticket, keep an eye out for my email!
  4. Hi @Hoefi1976 - I just grabbed your ticket, keep an eye out for my email!
  5. Hi y'all, If you've paid for an upgrade and aren't seeing Plus or Premium reflected in your Evernote account, please post in the following thread so I am alerted and can help as soon as possible: I'm going to lock this thread so we can have one centralized place for these types of posts. Thanks for your understanding.
  6. Hi @daveb867 - I just grabbed your ticket, keep an eye out for my email!
  7. Hi there, I've created a support ticket on your behalf and escalated it to our Portuguese team for further assistance. Thanks for your patience.
  8. The badge icon on the Evernote app is most likely indicating past due Reminders. Swiping down on the notes list and tapping the Reminders icon (looks like an alarm clock) should allow you to view all scheduled and past due Reminders. Scroll through the list to clear the badge from the Evernote app icon. If scrolling through the Reminders list doesn't clear the badge, check Work Chat within the Account Settings for any unread messages.
  9. @Alvin C - Evernote on iOS takes advantage of the Shake-to-Undo feature built into the iOS (Settings > General > Accessibility > Shake to Undo).
  10. Hey everyone! Our development team has been working hard to improve the Evernote experience on iOS. Here's a quick overview of some things that have changed and some highly anticipated additions. Home Page Changes: The home page has been removed. The Evernote application will now open directly in the All Notes view, or in whatever location you were last in. If the application is fully closed (you press twice on the Home button and swipe up on the Evernote app), the app will open in All Notes, not in the location you last accessed. There's also a new location for accessing notes, global search, creating a new note, shortcuts, and your Account Settings. Where are all my notebooks? To view your notebook list: Select the ‘Notes’ tab to bring up your note list From any note list, tap ‘All Notes’, the notebook name, or the drop down at the top of screen How do I change the sort order of a note list? To change the sort order, go to the ‘Note List Options’ screen, and select ‘date created’ or ‘note title’. To view the ‘Note List Options’ screen: From the ‘All Notes’ list view: Tap the options button (three dots) to see your note list sorting and viewing options. From the note list view in any opened notebook: Tap the options button (three dots), then select ‘Note List Options’. Note: To view a list of reminder notes sorted with overdue and upcoming notes first, tap the notebook name, then select ‘Reminders’ from the notebook list. Note Changes: Note Options (...) has moved and changed a bit: What happened to presentation mode? Presentation mode is no longer available in Evernote for iPhone, iPad, and iPod Touch. You can use AirPlay to mirror your screen, or you can use presentation mode in Evernote for Mac or Windows. The formatting bar has changed: And these are all the newly added formatting features (!!!): Notebook Changes: Location of Notebook Settings has changed: Notebook Options (...) menu has changed: Creating a new notebook is a bit different: Account Settings: Settings is in a new spot, and the options within it have changed: Quick FAQ: Where can I find Work Chat? Work Chat has moved to the account info area. To view and send Work Chats, select the ‘Account’ tab in the tab bar. How do I move notes between notebooks? To move notes between notebooks, select a note, then tap the name of the current notebook located just above the note title. Select the notebook where you want to move the note to. How do I move personal notes to business notebooks (Evernote Business only)? To move a personal note to a business notebook: Tap the notebook drop down from the top of the screen Tap ‘Move to another account’ Select the business notebook you’d like to move it to How do I create a notebook stack? To create a notebook stack, drag one notebook on top of another in your notebook list. Give your stack a name. Add more notebooks by dragging additional notebooks into the stack list. How do I access business notebooks from my company's Evernote account? (Evernote Business only) To view any business notebooks you have access to, you’ll first need to switch to your company’s Evernote account. To switch to your company account: Select the ‘Account’ tab Tap your account name Select the company account Interested in learning more? Check out this Help & Learning Center article: What's New in Evernote 8.0 for iPhone, iPad, and iPod touch? and @cifip's post with additional details about what's changed here.
  11. Hi @astrofin - Just grabbed your ticket, keep an eye out for my email!
  12. Hi @RogerPA - Evernote on Windows, Mac, and the Web does offer the ability to drag and drop attachments into a note. If you're noticing you're unable to do this, can you let me know what platform you're using and what type of attachment you're trying to add (PDF, image, etc)?
  13. Hi @creechman - Thanks for taking the time to post this feedback. I've shared it with our team so we can look into how we can improve this process.