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annah

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annah last won the day on July 18 2018

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  1. Hello all, we restored the print functionality in our 10.2 release that went out yesterday. Let us know how that version looks for you. Thanks!
  2. @chinarut Sorry to hear about this. Can you confirm whether or not you use an external keyboard with your iPad?
  3. Hi @Stacey - this is a known issue with offline notebooks. It should be sorted alphabetically! We hope to get this resolved soon.
  4. Hello all, thanks so much for taking the time to report this. It's immensely helpful. @Alvin C, thanks for the detailed list. We'll look into these. The issue with a blank space in the left sidebar is a known issue - we are actively investigating and hope to find a fix soon.
  5. Hi @Wilburguy and @gustavgi, thanks for reporting this. This is definitely not expected behavior. If you're willing, I'd like to gather a few details from each of you, to see if we can better understand what is causing a degradation in performance on your iPads. @Wilburguy What iPad model do you have? You mention offline notebooks - are those still in the process of downloading? (Indicated by the progress bar underneath the notebook titles.) Performance could potentially slow down a bit if all notebooks are still downloading - but that should resolve itself once they are done. Would you be able to provide an activity log and send it to me via DM? To access this, open the settings menu from the 'gear' icon at the top of left sidebar, then Support > Activity Log. You can email the file to yourself first and then attach it to the message. @gustavgi What iPad Pro model do you have? The behavior in the video is of course egregiously slow, and absolutely unexpected. Does that happen every time you try to expand a section, or is it specific to one area? Is anything else going on within the app while this is happening? For example - are you also downloading offline notebooks? Is the app still syncing notes from the service (if so, it would say 'Syncing...' next to the 'All notes' header)? Could you also provide me with an activity log via private message, following the same steps as above? Thanks in advance.
  6. Hello all, thanks for this feedback. This is definitely in our plans - we are working on implementing more powerful filtering capabilities (for tags and more). This will come in a future update.
  7. Hello all! We know this has been a longstanding thread and issue with the current version of the app. We've been hard at work on our new app, which is now in beta. While it's still a work in progress, we think that this behavior (restoring the note and position in the note when leaving the app and coming back) is much better in the new version. If any of y'all in this thread aren't already beta testers and are willing to try it out, we'd love your feedback, especially around this area. To do that, first sign up for the beta program here: https://evernote.com/betaprogram Then, please DM me your email address and I can get you set up. Thanks!
  8. Hello, thanks for reporting this and apologies for the trouble. We are investigating reports of this behavior on certain iPads and hope to have a fix soon. However in the meantime, force quitting the application and relaunching should fix this. Let me know if that does not work for you.
  9. We definitely hear you! I know this has been a long-requested feature, for good reason. While I don't have any firm details to offer at the moment, I wanted to drop in to to confirm that we are reading these comments, and that implementing a merge notes option is on our radar. The team is looking into how to make this happen.
  10. Hi all, we released our 8.18 update to the App Store last week. Thanks in advance for any feedback! Improved: Tired of waiting to load and search your offline notebooks? We hear you. That’ll all happen much quicker now. Dark Mode is seriously awesome, and it’s getting better every day. For example, your handwritten notes might have been a little hard to see, but not anymore. Fixed: You might have been asked to sign into your Apple ID whenever you launched Evernote. We’ll admit that was a bit of an overreaction. Sometimes there was a screen glitch when you reopened the app. So we just went ahead and fixed the glitch. Problem’s solved from your end. Occasionally, some of the formatting icons would just up and disappear while you were editing. Which was not helpful in the slightest. Are you someone who creates huge offline notebooks? Worried about them not downloading fast enough? Well it won’t be a problem now.
  11. Hi again, just dropping in to update y'all on a couple things: 8.17.1 is now out with a fix for the Apple ID issue We're aware of and have been working hard to get the performance issues addressed
  12. Hey all, sorry for the slight delay - 8.17 is available in the App Store. We are aware of an issue with the app sometimes prompting for Apple ID credentials on launch, and we are already working on a fix. Feedback always welcome! New! You asked for a dark mode in Evernote, and it’s finally here! Welcome to the dark side—lightsabers not included. Small optimizations in registration experience Fixed We fixed some specific issues that might have been getting in your way, like printing weirdness, images that didn’t attach properly, and misbehaving cursors. We agree they were annoying, but it should be smooth sailing now.
  13. Hey y'all, 8.16 is now available in the App Store! New: We’ve added support for Siri Shortcuts in iOS 12 to make Evernote even more flexible! You can now create custom voice commands to: view a note, notebook, space, or saved search; create a new camera note or audio note; copy a note link to the clipboard; or print the current note. Whew! Fixed: If you were using split view on iPad, dragging an image into a note would make it scroll to the top, which was super annoying. Now the cursor will stay right where you left it. Somewhere along the way, the app forgot how to save reminders that didn’t have a due date. But now everything is back the way it used to be. We had a security issue where you could see the note list or last note after you reloaded the app, even if the passcode lock was enabled. That was a big fail, but we fixed it. Adding images to a note in a joined notebook would sometimes cause a crash, but no more. Let us know of any issues and feedback you may have. Thanks!
  14. Hi all, we just released 8.14 to the App Store. As always, let us know of any issues or feedback you may have. Thanks! Release Notes: New: • Now you can use Siri to set reminders in Evernote. Try “Hey Siri, remind me to leave work at 5PM in Evernote.” Yep, our integration just got even more awesome. • We’ve polished things up with a few design tweaks, so it’s easier to focus on your notes. Fixed: • When you scrolled through your list of tags, the keyboard would stop you from seeing all the way to the bottom. Bad keyboard! Very bad! • If you had a lot of notes on your iPhone X (and we mean A LOT!), scrolling through the whole list would sometimes cause the app to crash. And that’s no way to treat a power user, is it? • When you opened a note from the suggested search results, you could play an audio file but the controls were missing. Now you’re back in the driver’s seat. • If you copied and pasted a table from Excel, it would show up as an image that you couldn’t edit. The only constant in life is change, so we fixed that. • Split View is great on the iPad, but closing and reopening Evernote would sometimes cause a note to disappear. Since disappearing is only good if you’re a magician, we squashed that bug. • Sometimes the keyboard wouldn’t pop up if you were trying to share and edit a note. Things should be back to normal now though. • Your photos would stop uploading to a note as soon as you clicked Done. That’s probably not what you wanted, so now they’ll quietly upload in the background. • When you locked your iPad in landscape mode, the Evernote camera wouldn’t stay with you. That made your pictures look weird, so we fixed the glitch.
  15. Hi folks, sorry for the delayed post on this one - 8.13 is officially available in the App Store (as of 06/08/18)! As always, we welcome any feedback or concerns. Release Notes: Experiments: • We’re trying out some suggestions when you’re setting reminders to make them faster and easier to use for all of those tasks, to-dos, and projects. • We’re shaking things up by placing the icons for tags and reminders on top of the note editing toolbar, so organizing your notes and setting reminders is always top of mind. New: • We’ve made some improvements to search and you can now sort by relevance, so you can see the things that are, well, more relevant to what you’re looking for. • You now have the power to annotate HEIC files. (In case you’re not up on the lingo, it’s the format sorcery Apple uses to make their images higher quality yet smaller in size.) • In your settings, you now have the option to turn auto-add location on or off as you please. Fixes: • When you tried to drag and drop from other apps, your note would suddenly (and annoyingly) scroll the top. Now things will stay put. • You connected Evernote and LinkedIn and were happily scanning business cards, but the profile photos of your contacts weren’t appearing. Which really got in the way of the whole ‘putting a face to the name’ thing. • We’ve made changes so that notes will not be shown in iMessage or the iOS widget when pin lock is enabled. • We’ve also fixed some of the specific issues that were causing the app to crash.
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