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annah

Evernote Employee
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About annah

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  1. Hi folks, sorry for the delayed post on this one - 8.13 is officially available in the App Store (as of 06/08/18)! As always, we welcome any feedback or concerns. Release Notes: Experiments: • We’re trying out some suggestions when you’re setting reminders to make them faster and easier to use for all of those tasks, to-dos, and projects. • We’re shaking things up by placing the icons for tags and reminders on top of the note editing toolbar, so organizing your notes and setting reminders is always top of mind. New: • We’ve made some improvements to search and you can now sort by relevance, so you can see the things that are, well, more relevant to what you’re looking for. • You now have the power to annotate HEIC files. (In case you’re not up on the lingo, it’s the format sorcery Apple uses to make their images higher quality yet smaller in size.) • In your settings, you now have the option to turn auto-add location on or off as you please. Fixes: • When you tried to drag and drop from other apps, your note would suddenly (and annoyingly) scroll the top. Now things will stay put. • You connected Evernote and LinkedIn and were happily scanning business cards, but the profile photos of your contacts weren’t appearing. Which really got in the way of the whole ‘putting a face to the name’ thing. • We’ve made changes so that notes will not be shown in iMessage or the iOS widget when pin lock is enabled. • We’ve also fixed some of the specific issues that were causing the app to crash.
  2. Hey folks, we just released 8.12 to the App Store! New/Returning: If your bluetooth headphones also have a microphone (*cough* Apple AirPods *cough*), you'll be happy to know you can now use them to record audio into Evernote. Good news for Premium and Business customers: You love the Context feature, so we've brought it back. Reunion tour! We've tweaked the note list view so you always know where you are (and when). Now, the month and year stays pinned helpfully at the top as you browse your notes. Or if you use the scrollbar, a box automagically appears so you can leap from month to month like a gazelle. We've cleaned up the sharing menu to make it easier for you to share your notes and generate links so other people can view them. The previous options are still there too, we just brought the good stuff to the front. Let us know what you think! Fixed: You may have been getting an error message when you tried to view your recent notes in the widget. That's probably not what you were hoping for, but we've fixed it now. When you looked at a note's preview in the note list, any bullets you had would appear above the text, not next to it where you'd expect. Weird, right? It all looks good now though. We took care of some of the top sync and copy & paste issues that were getting in your way. As always, let us know your thoughts.
  3. Hi all, 8.11 is now available for download in the App Store! As always, please share any issues or feedback. Thanks! Release Notes: Experiments: - We’re mixing things up with the tab bar by testing a few new options, so be sure to let us know your thoughts! Fixed: - When sharing notebooks, there was a problem with selecting the right account in the suggest list, but it’s now a thing of the past. - When you clipped notes, it unfortunately sometimes created duplicates, proving that twice isn’t always as nice. But we’re now back to the normal state of one clip, one note. - Sometimes tapping on an attachment in a note wouldn’t open it. All attachments should now open correctly, as you would expect. - The app would crash after sharing a note via Work Chat, but we’ve fixed that now. Because nothing should stand in the way of sharing a great idea. - Sometimes the content of your note simply wouldn’t load, and this could cause the entire app to freeze. But we’ve cleared things up, so it should be nothing but smooth sailing and speedy loading from here. - Various other tiny fixes to stop crashes and catch bugs.
  4. annah

    Evernote for iOS 8.10 Released

    @David56 Would you be able to open a support ticket so we can look further into this? If you still have a note that is affected, I'd like to get a copy of it (via support ticket) so we can do some testing on our end, as well as a log. Thanks!
  5. Hi all, we just released Evernote 8.10 to the App Store! Download link here. Release Notes: New: Now you can see the word count and size of your note by tapping the (i) at the top right of your note. Writers rejoice! Lots of updates to the 'Manage Tags' (Account > Settings) section! It now includes total tag count, number of notes associated with tags, and the ability to rename tags. Fixed: Simplify formatting is once again removing font, color, and size formats. Web clips will now always appear in a note when viewed—as you’d expect. We’ve addressed the top issues causing the app to crash. Fixes an issue where the widget wouldn't load recent notes Thanks!
  6. Hey all, 8.9 is now available in the App Store! Download link here. Release Notes: Misc bug fixes and performance improvements: – Fixes for top crash and sync issues – Fixes for deep linking issues – Fixes for share count issues As always, feedback is most welcome. Thanks!
  7. Hey all, 8.8.1 should now be live in the App Store with the fix for this. Let me know if there are any issues!
  8. Hey folks, thanks for the feedback - we're aware of the issue with sketches and are working on a fix ASAP. Definitely not an intended change. @notemas If your app is crashing on launch, please open a support ticket so we can get you back up and running. Thanks!
  9. Hey all, we released Evernote for iOS version 8.8 to the App Store last night. Update: We released 8.8.1 to the App Store to address the issue with not being able to edit existing sketches. 8.8.1 Release Notes: Hotfix for issue where existing sketches/handwritten notes could not be edited in 8.8. 8.8 Release Notes: Advanced auto-formatting options (including code block and tables!). Go to Account > Settings > Notes Misc bug fixes and performance improvements: Fixes for top crash and sync issues Fixed an issue where lines made with Apple Pencil appear jagged Fixed an issue with quoted searches not returning exact results Fixed an issue with the note list briefly showing before PIN lock activates Fixed an issue where PDF thumbnails would appear greyed out in the note list on iOS 10 devices Thanks in advance for any feedback!
  10. Hi folks, Evernote for iOS 8.7.1 is now available to download in the App Store. Download link here. 8.7.1 Release Notes: This version fixes a couple crashing issues, as well as an issue in where sync would appear to fully complete, but didn't. 8.7 Release Notes: - Fixes an issue where PDF thumbnails would appear blurry in the note list - Fixes an issue where some business card contacts would not save to the 'Contacts' app - Fixes a couple of our top sync errors - Fixes an issue where dragging an image from web to Evernote would generate a link instead of the image file Thanks! All feedback is welcome!
  11. @AntoineG This issue should be fixed, yes. Let me know if this link works: Submit a Support Request
  12. The original issue regarding searching in offline notebooks should have been fixed in our 8.2 update. If anyone is still experiencing that issue, please submit a support ticket (let me know if you have any trouble doing this). If the issue is related to slow downloading of offline notebooks, that should be fixed in our next release which is currently in beta (8.2.2). @enki, if you're running into the searching issue, feel free to pick back up on the email thread we recently communicated on. If it's the slow downloading issue, we're looking to get 8.2.2 out soon. If anyone else is experiencing the searching issue on 8.2.1 and you've verified that the notebooks are fully downloaded to your device, please submit a support ticket from the link in my signature (let me know if you have issues doing this). Thanks!
  13. @bettim1993 We're working on getting this issue addressed as soon as we can (we corrected part of it in 8.2.1, but it appears there are multiple root causes, so an additional fix will be needed). In the meantime, I'll reach out via email to see if we can help you get that content back.
  14. Hi folks, wanted to drop in to let everyone know that we believe this issue will be fixed in the next release (currently in beta). Until then, if anyone needs further assistance with this, feel free to submit a support ticket or reply here. Thanks!
  15. annah

    ANSWERED Always asking for iTunes password

    @KinoAV8R Apologies for the delay, I was having some issues with my forums account. I'll reach out to you via email. Thanks!
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