Jump to content

annah

Ex Employees
  • Posts

    180
  • Joined

  • Last visited

  • Days Won

    1

annah last won the day on July 18 2018

annah had the most liked content!

10 Followers

Recent Profile Visitors

5,364 profile views

annah's Achievements

133

Reputation

21

Community Answers

  1. Hello all, we restored the print functionality in our 10.2 release that went out yesterday. Let us know how that version looks for you. Thanks!
  2. @chinarut Sorry to hear about this. Can you confirm whether or not you use an external keyboard with your iPad?
  3. Hi @Stacey - this is a known issue with offline notebooks. It should be sorted alphabetically! We hope to get this resolved soon.
  4. Hello all, thanks so much for taking the time to report this. It's immensely helpful. @Alvin C, thanks for the detailed list. We'll look into these. The issue with a blank space in the left sidebar is a known issue - we are actively investigating and hope to find a fix soon.
  5. Hi @Wilburguy and @gustavgi, thanks for reporting this. This is definitely not expected behavior. If you're willing, I'd like to gather a few details from each of you, to see if we can better understand what is causing a degradation in performance on your iPads. @Wilburguy What iPad model do you have? You mention offline notebooks - are those still in the process of downloading? (Indicated by the progress bar underneath the notebook titles.) Performance could potentially slow down a bit if all notebooks are still downloading - but that should resolve itself once they are done. Would you be able to provide an activity log and send it to me via DM? To access this, open the settings menu from the 'gear' icon at the top of left sidebar, then Support > Activity Log. You can email the file to yourself first and then attach it to the message. @gustavgi What iPad Pro model do you have? The behavior in the video is of course egregiously slow, and absolutely unexpected. Does that happen every time you try to expand a section, or is it specific to one area? Is anything else going on within the app while this is happening? For example - are you also downloading offline notebooks? Is the app still syncing notes from the service (if so, it would say 'Syncing...' next to the 'All notes' header)? Could you also provide me with an activity log via private message, following the same steps as above? Thanks in advance.
  6. Hello all, thanks for this feedback. This is definitely in our plans - we are working on implementing more powerful filtering capabilities (for tags and more). This will come in a future update.
  7. Hello all! We know this has been a longstanding thread and issue with the current version of the app. We've been hard at work on our new app, which is now in beta. While it's still a work in progress, we think that this behavior (restoring the note and position in the note when leaving the app and coming back) is much better in the new version. If any of y'all in this thread aren't already beta testers and are willing to try it out, we'd love your feedback, especially around this area. To do that, first sign up for the beta program here: https://evernote.com/betaprogram Then, please DM me your email address and I can get you set up. Thanks!
  8. Hello, thanks for reporting this and apologies for the trouble. We are investigating reports of this behavior on certain iPads and hope to have a fix soon. However in the meantime, force quitting the application and relaunching should fix this. Let me know if that does not work for you.
  9. We definitely hear you! I know this has been a long-requested feature, for good reason. While I don't have any firm details to offer at the moment, I wanted to drop in to to confirm that we are reading these comments, and that implementing a merge notes option is on our radar. The team is looking into how to make this happen.
  10. Hi all, we released our 8.18 update to the App Store last week. Thanks in advance for any feedback! Improved: Tired of waiting to load and search your offline notebooks? We hear you. That’ll all happen much quicker now. Dark Mode is seriously awesome, and it’s getting better every day. For example, your handwritten notes might have been a little hard to see, but not anymore. Fixed: You might have been asked to sign into your Apple ID whenever you launched Evernote. We’ll admit that was a bit of an overreaction. Sometimes there was a screen glitch when you reopened the app. So we just went ahead and fixed the glitch. Problem’s solved from your end. Occasionally, some of the formatting icons would just up and disappear while you were editing. Which was not helpful in the slightest. Are you someone who creates huge offline notebooks? Worried about them not downloading fast enough? Well it won’t be a problem now.
  11. Hey all, 8.8.1 should now be live in the App Store with the fix for this. Let me know if there are any issues!
  12. Hey folks, thanks for the feedback - we're aware of the issue with sketches and are working on a fix ASAP. Definitely not an intended change. @notemas If your app is crashing on launch, please open a support ticket so we can get you back up and running. Thanks!
  13. Hey all, we released Evernote for iOS version 8.8 to the App Store last night. Update: We released 8.8.1 to the App Store to address the issue with not being able to edit existing sketches. 8.8.1 Release Notes: Hotfix for issue where existing sketches/handwritten notes could not be edited in 8.8. 8.8 Release Notes: Advanced auto-formatting options (including code block and tables!). Go to Account > Settings > Notes Misc bug fixes and performance improvements: Fixes for top crash and sync issues Fixed an issue where lines made with Apple Pencil appear jagged Fixed an issue with quoted searches not returning exact results Fixed an issue with the note list briefly showing before PIN lock activates Fixed an issue where PDF thumbnails would appear greyed out in the note list on iOS 10 devices Thanks in advance for any feedback!
  14. Having same issue. Every day Evernote asks for ITunes password....

     

  15. I"m using an iPhone 7 plus, and with the new version of Evernote, I can open the app but I have no cursor. I can open a note, and I can scroll up and down, but I can't enter any information. I"m using iOs10.

×
×
  • Create New...