Dave-in-Decatur

On 1/16/2023 at 8:45 AM, Prox2k said:

same problem here, very annoying...

Hi, and welcome to the forums. Have you reported this to Evernote support, so they can see how widespread it is? https://help.evernote.com/hc/en-us/requests/new

Hi, and welcome to the forums. This is a general technical support forum, with other users contributing to it. There are feedback and feature request forums: https://discussion.evernote.com/forums/forum/449-product-feedbackfeature-requests/. You can go there and pick your particular device's subforum to post this suggestion in.

4 hours ago, NoLongerAUser said:

Came into work today to find my work pc still awake with some tabs open from yesterday. 

Evernote took it upon itself to sync my outdated note over my properly sync'ed note with out creating a "Conflicted note" today. Just lost a days worth of work and notes.

Has this protective feature been moved to premium or something, or are we just supposed to be coerced into using a paid subscription if we want sync to work as intended?

There are a couple of missing bits of information here. Did you leave your work computer on, or did it get turned back on overnight through some company-wide IT activity? Was your properly synced updated note on this same work computer or on another device? Was the outdated note on the work computer or another device? I'm speculating here, but if the note was updated and synced on another device, and then the work computer woke back up, I wonder if it's possible that the outdated version there was given a new time stamp and synced, and thus overwrote the updated version.

The key to the whole problem is the work computer being on overnight, especially if the note was edited on another device during that period. It's entirely possible that Evernote operated exactly as expected. I too miss the "conflicted note" feature, but generally when a conflict occurs there is an immediate duplication of the note, and a notification of this to the person who is at the keyboard. It's not easy for that to happen with no one at the computer, but it seems like it did in this case.

Something odd happened overnight, is what this boils down to, it seems to me. That's about the most that the people here taking our own time to offer FREE advice can say.  For $9, you can retrieve the past history of your note (which Evernote created for free), and contact Support to let them know exactly how you feel about having to pay $9. Yelling at people who have told you all that they know about it is not that productive for anyone. Of course, that's only my opinion; but hey, it's free!

Hi, and welcome to the forums. As has been suggested previously in this thread, your fellow users here can't really do anything but sympathize. Raising a support ticket is the way to get some ideas from Evernote about what may be going on: https://help.evernote.com/hc/en-us/requests/new. If you're able to do that, and they make a suggestion that works, it would be helpful to report that here.

Hi, and welcome to the forums. Can you say some more about how you're doing the search? If I have my list of notes open, then go to the search bar, enter the search tag:tagname, and press Enter, I get the list of the notes assigned to that tag. Of course, the tag name has to be accurate and complete (or have the first few letters followed by *).

Hi, and welcome to the forums. In the Web client, click on Tags in the sidebar, which will open out a new column with the list of tags. Hover the mouse over a tag, and it will become highlighted and have a ... menu link. Click on the ... and a menu will pop up with options that include renaming.

5 hours ago, Frki2 said:

It looks i have this issue. Internal links were normally working, and now they stopped.

Format is as usual: file:///path but it is not opening file anymore.

Anybody have same issue?

UPDATE: It started to work after i confirmed with a mark in popup "always allow opening internal links".

Maybe this popup in EN needs to be checked before this works.

This is not the same issue as in the original post at all. That post concerned app links within Evernote, IOW links from one note to another. You're talking about links to local files on the computer.

All that said.... What Evernote app, and what version of it, are you using, and on what operating system? I find that in the Windows desktop app v. 10.57 (and also v. 6.25), a link with file:/// followed by a properly formatted, fully qualified file path, e.g., file:///C:\Users\myusername\Documents\Texts\Light.doc can be inserted in a note, linked to a string of text such as "the Light document," and when I click on it the file opens in the appropriate app. However, when I try the same thing on the same computer with the Web client, I always get an error message "The link to file "C:\Users\myusername\Documents\Texts\Light.doc" cannot be opened on this device." (This is a known issue.) I never get a popup asking permission to open internal links.

Hence my question about your setup where you're seeing this.

14 hours ago, Mike P said:

There is no way that I want EN messing with a note automatically. In fact, one of the things I really like about EN, is that it never changes the contents of a note that you are not actively, knowingly editing. The backlink list is already updated dynamically and that is enough for me.

Proving the truth of what I will start calling "the Decatur postulate," that no matter what improvement is proposed for Evernote, a non-zero number of people will consider it a potential disaster. I loooove these forums.

Thanks, @idoc, @eric99, and others, this helps me get a picture of the usefulness of Evernote for this kind of purpose, in contrast to mere cloud storage. To be clear, I didn't mean to imply that Evernote was not suited for this purpose, though I still wonder if that was its original intent. As you say, though, "original intent" or not, it provides a great facility for such work. I take your word that v. 10 is less suited to this than v. 6.25. My main point was that v. 10 is an improvement in many ways for my note-taking, and at this point in its development (unlike its woebegone initial appearance) it is definitely superior to v. 6.25 for that purpose.

What @agsteele said: we're other users here, with -0- influence over Evernote's marketing. Since you do have a paid account, you can open a support ticket here: https://help.evernote.com/hc/en-us/requests/new. Lots of people have posted about this in the forums lately. If they all complain to Evernote support, something might actually get done; at least Evernote will be able to gauge the depth of the annoyance.

On 1/9/2023 at 3:09 AM, VillageLife said:

I have found that the "new and improved" V10 is cute - oooh look at all of those fonts and colours!  but I'm not looking for cute.  I'm not interested in teams.  I don't want all of the fluffy desktop publishing aspects. I don't deny that Evernote probably has a market for this product - things for staff to do rather than work.  Sorry, I get that it sounds jagged, but I need a workhorse not a playground. I think that adding Stacking Notebooks was my last favorite upgrade.  Most of the features that have come in through this big change up cause Evernote to no longer be the records management system with great abilities that it once was. 

My thoughts (hoping not to develop into a counter-rant!): I started using Evernote because it was called Evernote, not Ever-records-mgmt. It takes notes on multiple devices in multiple locations and lets me edit them on other devices in other locations. I get that lots of people use it to store documents as attachments so as to have them more readily searchable than in a simple cloud document server (I guess). But IMHO that is a side-purpose, not Evernote's main reason for existing.

Fonts and colors are attractive. They're also useful, for instance in distinguishing various topics or highlighting significant material within a note. And attractiveness itself is a virtue--I disagree that work must be drab in order to be productive, which strikes me as one of the 20th century's less sustainable innovations.

One note of irony: lots of people post in these forums wishing there were more formatting options in v. 10: more font colors, more fonts, and better outlining features in bulleted lists.

Bottom line: "the old is better" for some reasons. It is not better for every reason.

@Okonomiyaki, double-posting on the same issue is discouraged: https://discussion.evernote.com/profile/912350-okonomiyaki/.

This is unusual. It would help a little to know what operating system you're on (Windows, Mac, etc.). You might need to do a complete uninstall (many here recommend using Revo Uninstaller rather than the standard Windows uninstall) and re-download the current version from evernote.com, in case something has become corrupted in your local installation.

Hello, and welcome to the forums. What is your Evernote version number? As @agsteele said, if you have an older Android phone (like mine, Android version 9 or earlier), your Evernote version should be 8.13.3, which is the "terminal" version for these older devices. It has not been updated since June 2020.

So I presume you mean an update to other versions of Evernote on other devices. I can confirm what you are seeing; see the screenshots below. The relationship between checkboxes/checklists in Android v. 8 and in v. 10 has been ongoing for some time, and may well have changed recently. V. 10 has checklists (which can have automatic strikethrough when boxes are checked) and checkboxes, which display as boxes with X in them when "checked" and cannot have strikethrough.  Their underlying formatting does get updated from time to time, but the Android v. 8 app is not updated in how it handles them. Android v. 8 interprets current v. 10 checklists as bulleted lists only, with no boxes, and interprets v. 10 checkboxes as checkboxes, which can be checked in Android v. 8.

Frankly, it's confusing. Agreeing with @agsteele, it's best to use v. 10 checkboxes, inserted from the blue + button (not the editing toolbar, which is checklists). However, what is worse is that v. 10 automatically converts checkboxes to check lists when you start a new line at the end of an item. This can be defeated by typing any text at all, even a . or a -, at the beginning of the line before the checkbox.

I hope this is clear and helpful!

As viewed in v. 10 (Web):

As viewed in Android:

19 hours ago, Scott T. said:

 @Dave-in-DecaturWe just finished rolling out the web client to 100% of users, so please let me know if you are still not seeing backlinks in our web client and I can look into it further.

Yes! Working superbly in Opera on a Windows 7 desktop and Edge on a Windows 11 laptop. Thanks!

21 hours ago, User141 said:

Actually this has been happening on Microsoft Edge as well. 

OK. Earlier you said Edge was working OK, and I'm not having problems on Edge (or Opera, which is also Chromium based). All of which only adds to the mystery. Please do let us know what you hear in response to your support ticket.

10 hours ago, Okonomiyaki said:

If this isn't addressed within the next year, I'm out. At the very least implement a comparison feature to show what the difference between the notes is. I can't trust my notes right now. I don't want to have to remember what I edited and when. It's happening to me every day right now and I'm not editing from multiple devices! Sorry but this is the foundation of note taking and quite frankly it's pathetic. This is literally the only application that I've ever used that has done this.

I would encourage you to report this to Evernote support, if possible (https://help.evernote.com/hc/en-us/requests/new). It's not happening to me, and it may or may not be widespread, but enough people experience it that it's clearly serious. They are working on a new sync methodology; hopefully that may fix this sort of thing.

39 minutes ago, agsteele said:

Evernote Experts were told that "There is a delay with updates in the Mac App Store and on the Web."

I'm not sure if the arrival of v10.51 on web indicates that this is resolved or that Backlinks are still not available on the web even though 10.51 is released. Or that it affects some and not others. Like the 'pill' button that appears for some on mobile and not others.

Thanks. I'm going with "still not available on the Web.," in the confidence that they will soon appear there.

On 1/10/2023 at 9:57 AM, AlbertR said:

... or not 😉
On my Android-Mobile I can see the the small little green icon - but not in WEB 🤔 - even after starting it from a completely new Windows system and after the backlinks have been used within the Windows APP.
But I think this feature is it worth to wait some time so see it stable on all platforms 👍

PS: Because most functionality is implemented on server site, it should be enabled in Legacy also - as a very last concession to this good old great flowy and heartly beloved program 🙏

WRT Web, I've had my Web client updated to 10.51.7 on 2 Windows computers, but I still don't get backlinks on either one of them. Meanwhile, on my Win10 machine I have the desktop app v. 10.51, and backlinks are functioning properly (in fact, they started to appear even while I was still on v. 10.50!) So whatever server-side processing was needed to generate backlinks in my notes has happened, but like @AlbertR I'm not seeing them in the Web client yet. @Scott T., can you comment on the Web client issue?

If you look around on the forums you'll see a number of threads about syncing issues, especially for Android devices. But most of us who hang out in the forums a lot don't seem to have serious problems, if any. My experience resembles @lost_gweedo's, although I go between Windows and Android devices. So, it's still not 100% smooth for everyone, but seems to be for most people. But if this is the key to returning to Evernote, it might make sense to wait till the new sync process is up and running and working well.

I don't use Firefox often, and I'm on Windows rather than Linux, but I just tried it, and the Web Clipper was ready and waiting; I only had to allow a couple of permissions. I don't think I've ever had to log in to the Clipper, maybe because I've generally already logged in to Evernote Web first. You might try that; and also (if you haven't) clearing cache and cookies. Have you tried any other browsers?

Glad it worked! This has been a persistent problem in Evernote Web, even before v. 10. Something about how Evernote handles its cookies seems to be off.

As was suggested in this thread over a year ago, we are mostly fellow users here, not Evernote tech support or app developers. You would get much better advice by contacting Evernote's support: https://help.evernote.com/hc/en-us/requests/new.

2 hours ago, LucaBen said:

@Boot17@Dave-in-Decatur Thanks for your replies. I honestly don't see what is so puzzling about my proposal. I've been using Webflow for years, and it's great to have the possibility to interact with the core team that is working on new features: you should check out how their wishlist website works. Why can't Evernote do the same, and instead, keep working the old-fashioned way as you seem to suggest they should do? Google and Microsoft don't, and in fact most of their products are passable at best, what makes them so successful (and still great to use) is the huge amount of data they can share, because they are a monopoly.

I don't use Webflow, so I know nothing about them. I do use a marvelous academic word processor called Nota Bene, and they have always been very interactive with their user community. They are a very small shop, and their userbase is also limited, so this kind of interactivity is reasonable. OTOH, they do have their own vision for their product, and they do say no sometimes to user requests. I don't know whether Evernote, with its millions of users and large development team, would find it effective to implement the wishlist model.

I do remain curious about what might be on your own wishlist. But perhaps you don't yet have anything that specific, which is fine.

I just checked the same version of FF, but on a Windows machine, and Evernote loaded OK. Have you tried clearing Evernote's cache and cookies? Go to the Firefox main menu (3 stacked lines at top right), then Settings, then Privacy & Security, then scroll down to Cookies and Site Data. Either click Clear Data (which may cause some other Websites to behave unexpectedly); or click Manage Data, then search for evernote.com, then click Remove All Shown. On various browsers, I've found this to be helpful in getting Evernote "unstuck."