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  3. I would love to be able to copy a text style and paste a text style as you can do in google and keynote etc. alt + command + C for example and alt + command + v. It's great to be able to paste text in with the same style but to not be able to copy and paste text style in a doc without copying the text is a real bummer. integrating this shortcut would save us so much time! thank you!
  4. Thanks for reaching out. My name is Charlotte and I manage the Evernote Community program. Earlier this year, we made some big changes to our community programs and relaunched them as the Evernote Community and Evernote Certified Consultants. As a member of the Evernote Community program, you receive: Access to Evernote education, resources, and training coursework. Access to community-only webinars and discussion groups. One time payment for signing up newly paid customers to paid Evernote services ( 70% of the first monthly payment for monthly subscriptions, or - 10% of the first annual payment for annual subscriptions ). To become an Evernote Certified Consultant, you must first be accepted and pass our certification course work with an 85% or higher. Once you've become certified, you'll receive: 25% commission on new paid subscriptions for the first two years of each subscription. Access to community-only education and resources. Listing on the Evernote website and an badges and other design assets for marketing purposes. Priority access to the Evernote Support team. Access to community-only webinars and private discussion group. You can apply for the Evernote Community program at https://evernote.com/community. Applying is all you have to do for the Evernote Community program! Training and education opportunities are optional but not required for this program. Please do not hesitate to reach out with any other questions you have!
  5. Hi. Maybe I'm missing something obvious, but I'm still trying to understand how you have an @Evernote.<anything> address. Do others use this address to contact you? Regardless, it seems that you need to change the email address on your account, which can only be done via Support. You could try using the 'guest' login on that page, or contact https://twitter.com/evernotehelps
  6. Patch notes for the latest version of the Windows client ( ) mention a fix for the jumping cursor in shared workbooks. I can confirm that with this version I no longer experience the jumping cursor. Instead, the cursor now just disappears. It is as though while typing a note, the application loses focus and stops taking input until clicking inside of the text area. I struggle to consider this an improvement.🤨
  7. Another option will depend on what your email client is. Outlook has a plug in that preserves the header. There is also a plug in for Gmail, that I haven't used, but maybe it saves the header as well.
  8. Is this Windows? Mac? Web? I think I've dheard reports of this on the Windows client. See
  9. @gazumped I still know my email address and old password, but it is reseted and I can not log in. When Im trying to login I see this (see screenshot) and reseted password they sent to my wrong email evernote@evernote.com I have email only evernote@evernote.io
  10. Hi. Not my first rodeo - try the 'as a guest' option on the Support page, or Twitter. If you can get to a ticket number, we can flag up your query for a member of staff to look at. Whilst we other users can offer suggestions for the best course of action, we just don't have the access to help directly in this case. ...and @PinkElephant was probably referring to this sort of thing- https://discussion.evernote.com/announcement/66-access-issues-unable-to-login-to-your-evernote-account/ https://discussion.evernote.com/announcement/67-billingpaymentsubscriptionadministrative-issues/
  11. I like to use Workflowy.com to create, edit, and store my outline. If I have a need, I will copy the appropriate portion to Evernote.
  12. Confirmed, Evernote only stores the email contents. This is an email-forwarding feature. Make sure your email client includes the "head" data in the forwarded message - most do >>How can I show this? You don't want to have email sent directly to your Evernote address. As per @gazumped, use an imtermediate account
  13. Not sure about the "one additional step" but I agree with the external OCR processing I use app PDF OCR X Even better, convert to pdf and have the text embedded >>I don't see what the technical details have to do with OP proposal. Technically, an image can not contain grab-able text. It has to be stored in a separate text file >>+1 for this enhancement request To indicate your support for a request, use the vote button at the top left corner of the discussion
  14. Hi. Have you exceeded the monthly upload limit on your notes? If not, this link may help - https://help.evernote.com/hc/en-us/articles/208313378
  15. Hi. Send a copy of the email to another address to which you have access. If you have two email addresses, set up a 'rule' on the receiving address to automatically forward your email to Evernote. Forwarded emails (as opposed to CC or BCC copies) do show more information
  16. Hi. How are you using an Evernote email address for your personal contact details? Do you work for the company? If you still know your original user name/ email address/ password you should be able to connect to your account as (from the sound of it) your password has not been reset. If you have forgotten the original password, your only hope is to contact Evernote Support to get it reset.
  17. Hi. Are you saying this used to work for you and now does not, or have you not used the Web version until now? As discussed above, there are different versions of Evernote Web which you can switch between in "settings". If you were happy with the web version at one point you should be able to get back to it. Generally however Evernote Web does not (currently) offer the same range of features as the installed versions. That is changing, and new versions are coming out frequently; but there's quite a long way to go in several respects.
  18. Best workaround is to capture your image with Keep, "grab the text" and share the note with Evernote. Et voilà. OK, one additional step. +1 for this enhancement request. I don't see what the technical details have to do with OP proposal.
  19. I am also having this problem. I am a Premium user and my company won't allow the app on my machine so I have to use the web client. Why doesn't this work? I need to be able to use the web client or I need to find a service that will allow me to do what I need to do. This string goes all the way back to February, why hasn't this been addressed?
  20. I would also like to have levels of numbered lists use different numbering formats. Pretty much standard on most text processor. I recently returned from OneNote to Evernote, and that's one of the (few) features I miss. Evernote's formatting is generally better than OneNote, so it seems an odd lack.
  21. I encrypted some of the texts in my note and the bar with the lock icon somewhat became a PNG file! When I double click on it it just opens as an image. I did not change it and not sure how did it happen. I couldn't revert to the previous version as I am not on a premium plan. Has anyone experienced this before?
  22. I started using a 2019 iPad mini to take notes using Apple pencil a few weeks ago. In the last couple days I found that Evernote turns some of them into image-files, whch cannot be edited any further - in todays instance it took less than 1hour for it to happen since the last edit. Since I‘m mostly managing a to-do list and/or document progress on different tasks at work, this „bug“ makes the feature pretty much useless for me. which s a shame, because I‘ve grown quiet fond of it, when it worked. I am clueless as to why or how it happens, anybody have the same problem and/or can offer a solution?
  23. OK - If you're willing to invest a little time, I'd suggest you export any local notebooks you may have to ENEX sync and exit Evernote backup (copy) your Databases folder to somewhere safe like your desktop use Revo Uninstaller Free to remove every trace of your Evernote (store) installation from your system check that the original Evernote databases folder has been removed - if not, make sure it's deleted restart your system reinstall Evernote from Evernote.com and sign in with your existing user details wait for the database to be rebuilt import any local notebooks back into the database - All that sounds a little complicated, but should take less than 30 minutes - excluding the rebuild which can take a <beverage of choice> or two to complete, depending on the size of your database and the speed of your network connection.
  24. Hi, can someone help me. I was registered on evernote@evernote.com email (wrong one), but my correct email actually is evernote@evernote.io Now I have to resert my pasword, they send me email to evernote@evernote.com but I do not have such an email, I do not have access. I know my passwords and etc I just do not have access to evernote@evernote.com How I can reset it, how I can get back my notes? Maybe somehow I can still connect with old password and change email?
  25. Hello, when I send an email to Evernote, the "head" is not displayed. So I see in Evernote neither the other recipients of the email nor the date of transmission. How can I show this? Thank you! Jens
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