Brandon Krieger

Update, I finally got a hold of a manager and they read through all my messages to support. They informed me they are going to delete all the new accounts and just keep the ones I originally had because they were already separated. I just now need to test this has been completed.

Hi AlbertR, This might answer your question and why I am now rushing to backup my local version so that the Evernote team does not make a mistake and delete my local copies from my older account because at this point I do not trust what they are doing to resolve this. 1. Due to the lack of communication and direction/transparency 2. My accounts were already split years before August 25th, 2023 and they still created two new accounts. 3. As you can see above in the new account they are deleting my notes that were there without telling me what they are doing. Which concerns me. I have seen people/support people delete data as well as backups bi-accident which can not be recovered. That is why I want to make sure I have a copy for myself just incase that happens. I hope it does not, but if I do not do my due diligence I would be the one to blame if I can't recover.

I will take your word for it. I am not sure why I am getting the error Do you know if there is a consultant that I can pay to help me with this because I need to back up my Notebooks and notes to ENEX files as soon as possible. While I look at other options like OneNote and Notion

That's the one I installed, so I am not sure what is going on. As you can see I am working through the errors, it just keeps seeming like more are coming up as I go through this.

What do you mean the wrong Binary? There was only one install for MacOS - bin_evernote_backup_1.9.2_macos_x64.zip

Yeah this does not appear to be as easy as an install because it appears now I might need to install something else https://stackoverflow.com/questions/64963370/error-cannot-install-in-homebrew-on-arm-processor-in-intel-default-prefix-usr Which I ran a test and "Installing Rosetta 2 on this system is not supported." I think I am going to back up of this way of backup up Evernote because it appears not to be working

I am the admin and only have one account on this system.

I am getting close, it appears it will not install on an Intel Processor in ARM default. Not sure what that is <Username>@<computername> ~ % brew install evernote-backup Error: /opt/homebrew is not writable. You should change the ownership and permissions of /opt/homebrew back to your user account: sudo chown -R $(whoami) /opt/homebrew ==> Downloading https://formulae.brew.sh/api/formula.jws.json ###################################################################### 100.0% ==> Downloading https://formulae.brew.sh/api/cask.jws.json ###################################################################### 100.0% Error: Cannot install on Intel processor in ARM default prefix (/opt/homebrew)! <Username>@<computername> ~ % sudo chown -R $(whoami) /opt/homebrew Password: <Username>@<computername> ~ % brew install evernote-backup Running `brew update --auto-update`... Error: Cannot install on Intel processor in ARM default prefix (/opt/homebrew)! <Username>@<computername> ~ %

I just went through these steps which did not appear to fix the "zsh: command not found: $" error https://www.makeuseof.com/zsh-command-not-found-brew-fix/

Agsteele, now to be clear, I'm not a coder or scripting person. So I will be asking some questions here that might sound pretty basic, please bare with me. I am not sure if I installed evernote-backup on my Macbook. I ran the install for bin_evernote_backup_1.9.2_macos_x64.zip The terminal came up and it appeared to have run. I also installed "Homebrew" because it appeared the commands recommended using this. 1. How do I confirm that Evernote-backup is installed 2. I have confirmed Homebrew is installed by following these instructions below. But when I run the first Evernote-backup command $ brew install evernote-backup I get this error "zsh: command not found: $" Can you please help me get setup properly so I can run the backup?

How do I disable the sync of my local Evernote to Evernotes cloud system? With what is going on I want to make sure I retain my notes and notebooks. I am concerned they will delete my current data. I am not able to just disconnect the Wifi/Internet due to Evernote are on my devices that I use. I will look into the Github project because the Evernote native Export to ENEX appears I have to create the 598 notebooks and can only expert 100 notes at a time. Which would be a nightmare to export than import them back in. I feel this would take me weeks to do. This so disappointing and I am debating if this is not resolved by the Evernote team this week, if I should be looking at another solution like OneNote or Notion

You said just notebooks, what about the notes in the notebooks?

So I do not know what the Evernote Team is doing.... In the new Evernote Business Account they deleted 5,232 of my notes. I watched the system do it and recorded it on video. I also only have 67 of my 598 notebooks. And Support has not informed me what they are doing in over 4 days now. At least a progress/status update saying. Give us a few days we are going to do....etc.

Thanks Agsteele, It appears I might not be able to use Backupery because I do not have a Windows system. I'm on a Mac and Apple systems. Does the Github project maintain the stacks? or is it just backup up the notes and notebooks?

The Saga continues. As we know the account split was taking place on August 25th, 2023. If I wanted to be proactive I could create a separate username and password for each account prior to the split. I was told if that was done they would not have to create new accounts they could just use those ones. That was done years ago... with separate MFA setup on each account. Now because I had a gut feeling that Evernote potentially would cause issues I moved all my stacks, notebooks and notes on August 13th from my personal account all to my business account. Configured it and made sure everything was setup. With all that proactive action done Evernote still created a new personal account and a new business account. The data was not transferred over for either of them correctly and the business account they used 3 deleted user accounts that were deleted 5 plus years ago because they were not secure ie @hotmail.com was one of them that I was using as test account for chat and sharing when I first got Evernote I setup that account ran the tests and deleted the account from Evernote. I also cancelled the @hotmail.com account so that no one could get access to it after the test. I am sharing this story and my experience here because I am hoping if anyone else is going through this will know what I am doing to try to resolve this. As well the issues I am running into. Update on Supports request: Now they are asking me to export all my data to an .ENEX file for each account and then import it to the new accounts. I will have re setup all my stacks and move a lot of my notebooks around to re-organize my Business account which will take hours of my time to do. Which is so frustrating, they should have the scripts to do this in the back end. Then they have not said this but I will have to re setup the business username and passwords with the correct email address, while deleting the old accounts they added. I am very disappointed in Evernote and how they are handling this. I feel they should take responsibility that this accounts split project they tried to do ran into issues and their team should be fixing it the back end versus asking me to fix what they broke.