gazumped

I believe the point being made by a staff member was that Microsoft changed the way that their product behaved. I definitely don't remember astoundment. Evernote didn't actually know that had happened until a user told them. Now they do know about it, they'll be able to do something. Which was also the point of my post. It would be dumb to go to a doctor and say "make the pain go away" without being prepared to say where the pain was, and give more details. Similarly Evernote can't improve their service without users reporting of what's going wrong and being prepared to share details. Just sayin'.

OK - moved. I voted, but as the originator of this thread I don't think you'll be able to do any more. It remains to be seen how many others feel the same as you!

OK. Your comments duly noted - thanks for giving a more reasoned explanation. It's certainly OK to wish for this option, but the fact is that Evernote don't provide sub-notebooks at this moment, and haven't shown any sign of wishing to do so in future. None of us knows what they actually plan to develop however, so all opinions so far are just guesses. We'll just have to wait and see. Meantime it is possible to stumble along using tags, titles and searches.

The only answer I can see is to use a text block and paste the link there. The link content shows there, but then it's not an active link - it's necessary to copy and paste the line of characters into the browser bar to jump to the note. I guess the other option would be to use DropBox or OneDrive where the links don't (yet) have this extra formatting. If you'd like I can move your post to a voting thread to see how many others would wish to see the Google Drive formatting switchable on and off...

Ugh. Very much appreciate that you did all this, but life is kinda full right now... this could take a while... ☺️

With whatever percentage of help requests they get from 230M+ users, I think the Support team don't have much time either. They wait to be contacted directly before they can look into individual issues. Evernote staff do read the forums, but the bare facts of 'lost data' don't help them identify the reason for this particular incident - evidence my suggesting a couple of different scenarios which might have played out. Hopefully (in a weird way) this will happen to someone else so they can report details and maybe answer questions to zone in on what might be the cause - then the developers will be able to do something about it.

Hmmn. Even without a reliable web connection your changes should have been saved to your local hard drive and synced at the next opportunity. There is a possibility that if you noticed the loss of recent data on another device, it was because either the laptop had not then had chance to sync its changes to the server and so your then access to the notes counted as a later change and superceded the new data, or it may have been that while the laptop synced to the server, your 'other' device had not down-synced the new versions. Did you have a look in the note's history (under the 'i' icon) to see whether your changes had been saved as some earlier content? If none of that helps, I really would suggest raising a support ticket - the more of these edge cases Evernote hears about, the more likely they are to be able to build in protections against them.

I use Bitwarden for passwords - it's a browser extension with no active processes that I can see. I do have a Realtek Card Reader Patch Tool running on my main laptop, which led me to a Realtek USB 2.0 Card Reader. Don't think that's a factor though, because I have a backup laptop which also freezes. I'll have a look into what other bits and pieces are attached to that.

I sympathise with the sentiment, but Evernote could equally argue they'll start improving things when users get involved enough to show them exactly what is causing an issue. Every software engineer spends far more time working to fix issues that cause problems on one device (or in one OS) or another than they ever did writing the software in the first place. That's why every package has frequent updates as more fetaures are added (plus, or course, more bugs) and more fixes are applied (causing, usually, spin off problems that weren't there originally...) Using software isn't a question of paying for a 'perfect' package - it's a matter of realising that there will be issues and working to minimise them... But I agree it's also a pain. 🤒

Evernote don't (usually) comment on whether or when a particular feature might be released. Personally, I doubt they'll ever get to this because 1) there are already established products out there that do a good job and 2) the need for this feature is unlikely to affect more than a very small portion of their current user-base, and even more unlikely to draw new users in for that one feature alone. Voice to text is already possible via the various mobile personal assistants. I don't even use Evernote as a primary audio recorder - it's easier to use a more feature-rich app to create a cross-platform MP3 file that I can attach to a note. Apps like Cogi and Otter are free for more specialised uses. I'd hate to imagine how much it might cost Evernote to match either of those in performance, and how (or whether) they'd ever make any of that cost back in new sales.

I have separate monitor glasses and reading glasses. Slightly fuzzy documents when scanning, but sharp screen images when reading in between scans; and I do most of my processing on screen. It is annoying - this getting old thing. 🙁

Hi. Again, if it's an issue, raise a support ticket so 1) Evernote know the issues exists and 2) they have some more data to help work out what's causing it.

Hi. The installed version or the web browser?

Tiago Forte, whom you may have heard of, has a new project that seems to tick a few boxes raised in the forums. This is a web page that will 'resurface' (not in the sense of a new paint job...) random notes from the past for review and possible action. Since it is (apparently) possible to limit the choices to one notebook, it should be possible to create a sort of spaced repetition learning environment - although remember the notes are not picked by topic or date, but purely at random. The man himself says: I’m very proud to present version 3.0 of RandomNote Web, a free web app we created to help people serendipitously resurface and rediscover their Evernote notes, with the goal of improving their learning and creative output. I'm not a user*, just reporting the option. * I get enough random interruptions in the day that I don't need to set up any more... EDIT: Sorry: just tried that link - you might want to start here >> https://praxis.fortelabs.co/randomnote-web/

And there's more on similar topics here -

Hi. I have Windows 64bit and Outlook (Office) 2013 running on a spinning disk device and 8GB, so far from a direct match; but my email clipper works fine. I'd suggest you raise a support request (mainly user 2 user support here) if no-one else chimes in with more comparable experience.

Hmmn. Can you start Evernote from your Start menu? Which version of Windows do you have?

More on this - A quick update on the separate account idea: I wanted to use Filterize to manipulate notes in my Premium account and a notebook shared in to that account. Unfortunately Filterize isn't able to manipulate notes from a shared account. The guys there say I'd need two subscriptions to Filterize and duplicated 'recipes' to handle notes. The fudge factor just went off the scale, so I'm back to square one. Interesting idea to try another Windows profile - I'll give this a shot over the next few days. Real Life requires some attention though, so it may take a little while. Does occur to me that when installing software I usually take the 'this user only' option for security and kids access reasons, so a new profile might be a tad limiting... The download issue can be overcome by copying the Databases folder to an external drive and then installing Evernote, using the copied Databases folder in place of the original empty install version. Don't know whether that could be counter-productive - bringing some old account 'cooties' with it (new Evernote technical term 😏).

Hmmn. Since I raised the question of a second account just let me update it here - my idea was to run it as a 'to-do' center to build up a library of work in process that I could archive back to the main account on completion of each task for longer term reference. Over time this would make the Basic account my 'action center' and the current Premium account my long-term storage. Using four Eisenhower-derived personal categories I'd tag each note NOW / Soon / sometime / whenever (you have to imagine a Gallic shrug on that last one) and share the notebook with my main account. I'd use Filterize in the main account to update a dashboard with items (forinstance) with a reminder date of today OR with a tag of NOW - and I could share my dashboard(s) back to the 2nd account so they could be accessed whichever one was in use. (There would be rather more categories, but that'll do for an illustration.) However. Now I get it to the state where I can share the notebook to my main account, I find that my carefully-tagged notes came across nicely, but not -apparently- access to those shared tags. (Yes I checked the share had edit permissions and have gone back to edit the notes a bit to sync changes...) Don't know whether this is Evernote's answer to complaints about seeing shared-in tags on individual accounts, or just a sync delay. Things, as I said, are ongoing. I'll continue trying options and if I can get this to work, I'll boast - er, post - about it in another thread... The moral here though is - running two accounts is not necessarily going to be a viable long term option. I'm currently conscious of breaking my own basic rule #1 - don't get distracted setting up work systems and forget actually doing the work! After my headache goes away I might try something more constructive. 🤕

I assume it depends on which version of Android you currently run, but if I long-press tap my Evernoted PDF file, this is the screen that I see... Edit: Actually I need to tap the file to see the menu and choose View from the menu. No ling presses required. Xodo is always the first choice, which is why I see it as the 'default' - though if I didn't have quite so many competing PDF readers installed it would be an easy two taps to see the file content... Samsung Note 4 / Android 6.0.1 / Evernote 8.8.1 AFAIK though PDFs have never shown inline in a note.

Hi again Don't think so - except in so far as Premium Windows users are likely to build up a greater number of notes / larger database size more quickly and (maybe) therefore run into this issue sooner and with more gusto. My Basic account foray (which is ongoing) was to compare the performance of a more-or-less 'empty' account, with a huge one. -It was a suggestion by the then Evernote tech staff to one of our earlier Guru members some while back that she should start a second account after her first got very large and started freezing. @EdH has also waxed lyrical about the deficiencies of Evernote's Windows database design. You'll notice that Mac users don't seem to have the same issues, and on a Mac the "database" is actually a folder of separate note files rather than one humongous repository. Again the sync on demand option is not about sync issues, but about database size. If my 20-odd GB database shrinks to 100MB or less, I'm assuming there's correspondingly less data to shuffle around on my hard drive, therefore less disk access. -And like @CalS I went for ages without any noticeable freezing issues - I was cautious about approaching 40,000 notes because that's where our old colleague had problems some years ago: but when I passed that I didn't immediately hit a wall. I'm now up to 45,164 notes though and things are getting more annoying... 😕

Can we make this an optional feature though? Rather than a removal - there are bound to be a number of users who do actually like it...

Hi. As mentioned above, if you step back from the current limited-feature web Beta to the previous UI (in Settings) you will be able to view encrypted files again. Can't comment on an intermittent Android issue - maybe try Twitter @EvernoteHelps ?

Suddenly I feel very depressed 😏 I've had sudden shutdowns too - not often, but I'm very occasionally aware that Evernote isn't 'there' any more for no reason that I could fathom. That in itself is worth a Support ticket - it would be nice to stop that happening! Plus yes, after that happens I'll as often as not have to kill the running Evernote processes before I can start a new instance, and the first sign I get of a successful restart is the Fatal Error window. Complete and send that, and the app will come back without a problem. You're on your own with a BIOS downgrade - that's well outside my comfort zone; but if you do go ahead, please let us know how you went about it, and whether there's a good outcome! Final suggestions - I have flirted with a second Basic account (running alongside my main account on desktop) so I can create new notes more quickly and then copy (drag/ drop) the day's note activity into the Premium account whenever I take a break. That at least avoids freezes on new notes; and when working on a particular project I can move those notes from Premium to Basic (depending on the content) and then edit in some peace. Only drawback: remembering to copy the notes across and then delete the originals to avoid duplicates. Don't know whether it's been mentioned in this thread yet - is the good old "sync on demand" option. It is possible to set Evernote to 'purge' (that's the slightly ominous term they use) "rarely viewed content" - any notes that haven't been accessed for X days - from the local database. Notes are NOT removed from the server, and are still available on demand, but - like the mobile experience - the content has to be downloaded when you want to see the full note, so there will be a longer wait time. That's Tools > Options > Synchronization and tick 'show advanced options' to see the.. options. I tried this out when setting up a new laptop, and my huge 20+GB database shrank to a few MB. I want to keep regular local backups though, and if the database isn't stored on my device, there's nowhere to source the full content. The only way I found to get out of that situation quickly was to recreate my local database from the server, which took a couple of hours. I don't recall any freezes while using it though. PS @jefito, I gave up worrying about himem.sys with Windows 98! or do you have a secret hack for Windows 10? 😄 ... and I might have had about 10 tabs open - I get distracted easily.

@Ralph77 - if you have Task Manager open, check the Processes tab and click on the Disk heading to sort activity from most to least. Watch what happens to Evernote when it hangs. In my experience now, I can add a new note, and then go to attach a file and find that Evernote just jumped to the top of the ranking with a much higher disk access score than anything else. Creating a test note got me an 8-second freeze whilst (presumably) Evernote updated the database and index(es); deleting it afterward got me another similar freeze with activity up to 12.7% - presumably as the system deleted the data I just created. I added some more Readtboost memory to my system recently with 30GB of USB3 stick, and that has helped. (My Dell already has the max onboard memory it can support at 8GB.) Currently still looking at an SSD, a custom-build desktop or a high(er)-end laptop for more resources!