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Everything posted by Jay-Bob

  1. Hi @ToddMS, agreed, it makes more sense to display the default title right away rather than as originally implemented to leave the title window blank to enable quick custom titling/tap save to get the website's default title. We do also want to ensure we have record of any news site that may not be accounted for yet - do you have any examples that aren't working with saving the default title or article itself? We're working on improving in all these areas, but no specific eta available yet. Thank you for mentioning this.
  2. In the meantime, on the new version it seems like you may be able to work around this and still get the desired result by actually leaving the share window title blank and saving. Then when you view the note in Evernote, it will be created with the default title from the webpage without having to manually add/copy it. This should quickly get you the same default automatic title content you'd get from the previous version if you don't want to add a custom title yourself. During save with no custom title added Appearance in Evernote after the save
  3. Thanks everyone for reporting this. For sharing multiple screenshots causing the "error syncing" notice, we're aware of this and working on a fix. If there are any other specific circumstances that you notice can cause the "error syncing" notice, please do let us know.
  4. @PinkElephant, that's a great workaround, thanks for suggesting it. @captianslocumthanks for the video - after watching it there is an issue specifically with using Safari Clipper's Screenshot clip option on a YouTube video area. Screenshots of other places shouldn't be affected. The issue is known by the developers but I don't have an estimate on when to expect a fix so please do continue to use the Mac Evernote Helper crosshair screenshot function workaround for the time being. Concerning the length of time when queuing up and clipping 30 web pages, that depends on a few different
  5. Thanks for mentioning this, I can also reproduce the issue and have reported it to our developers who will take a closer look. Concerning the different Clipper version numbers on different browsers, we are working towards releasing the same Clipper version on all major browsers at the same time when possible.
  6. Thanks for mentioning these issues @captianslocum. I too enjoy Safari and understand your concern with Clipper not behaving as you'd expect there when compared to other browsers. As it turns out, I haven't been able to reproduce the screenshot issue in Safari so far - do by chance you have any specific website links this happens on or steps to reproduce the unexpected behavior? Concerning the PDF issue specifically in Safari, we're aware of this and the developers will take a closer look, thank you!
  7. Hi there everyone, thanks for mentioning this. Here are the details about the updates containing the fix for YouTube pages not loading Clipper depending on your browser of choice: If you prefer Chrome or Edge, the updated version containing the fix is If you prefer Safari, the updated version containing the fix is The version number is different from Chrome and Edge, but functionally the same release. If you prefer Firefox, this is currently still on and does not contain the fix yet. Additional unrelated changes are necessary for Firefox
  8. Thanks @cornetg. In those 9 tabs do you ever have Clipper open and running (e.g. you click the Elephant icon and leave it open in a tab but don't complete the clip and close clipper) in any of them? Or do you have a Business and Personal account signed in at the same time? After the crash happens, would you mind sending your Evernote Clipper activity log? Any other details on steps to reproduce these random crashes would be helpful so I can then get this relayed to the development team. Thank you - you stay safe as well!
  9. Hi there, it sounds like you're encountering some difficulties with the Safari Web Clipper. It is strange to hear of these specific issues you're seeing and I feel you on the frustration. Let's investigate this in more detail together. First, in your Safari Clipper > Settings screen, if you're seeing version - 1.0.5 (30) listed, this is currently the newest version. The 7.12.4 version you see in the App Store is actually the 7.12.3 version in the Clipper itself. Definitely confusing and is due to a mismatch between the build we post and the build Apple displays. This is somet
  10. Hi @DTLow, if you mean Context in terms of the "Related Notes" feature in the Web Clipper itself - yes, that was also fixed without requiring an update to Clipper. In terms of the Evernote application Context feature, I'm not sure if that was related to this or not (but am glad to see it seems like that may be resolved as well).
  11. Yes, the issue should now be fixed without requiring an update to your Web Clipper extension. Thank you for your patience.
  12. Also, @c.san and @jdeck469 your macOS version will be helpful to see if there's any possible connection there.
  13. @jdeck469if you enable Web Clipper in private mode in Firefox, then ensure your other add-ins don't also launch in private mode (so Clipper is the only add-in running), do you still encounter the issue? If not, it may be another add-in conflicting with the Clipper. Either way, it may also be useful to get in touch with our support team to dig into this further if you haven't already so we can get to the bottom of this with you.
  14. Hi there, as long as the notebook shared to your account has given you edit access, you should be able to save a web clip to it. Does this only happen on notebooks shared to you or does it also happen with notebooks you're the owner of, too? Does this only happen in the Safari Web Clipper version, or does it also happen in the Chrome or Firefox Web Clippers (just to compare behavior, even if you don't use those browsers)? It also may be useful to get in touch with our support team to dig into this further if you haven't already.
  15. Hi there san, I'm sorry to hear this. What OS and Chromium browser are you using? If Edge is crashing, does the same issue happen in Chrome (or vice versa)? What about trying in Firefox to compare (non-Chromium)? Once Clipper crashes, are you able to reopen it and access the activity log in Settings? If so, would you be comfortable attaching the log in this thread or DMing it me?
  16. Hi all, thanks for mentioning this. Our developers are actively investigating the issue.
  17. Hi all, our developers are aware of this and actively investigating.
  18. Thanks for mentioning this - we're aware of it and investigating.
  19. It sounds like you're using Firefox and right click > Evernote Web Clipper is grayed out for you, is that correct? Or is something else happening? A few questions to investigate this in more detail: If you use the Clipper button in the Firefox add-on bar (the elephant icon) what happens? What webpage(s) does this happen on for you?
  20. Yes, Firefox and Safari (if you have a Mac) both don't use Chromium so they could also be good comparisons. However, Firefox currently uses Clipper 6 and not Clipper 7 (the latest version used in Chrome and Edge) but should still enable you to possibly keep Clipping if this can't be resolved on the Chromium side on your machine.
  21. Got it, thanks for these details. It may be worthwhile to get in touch with Chrome to look at other troubleshooting options if all the steps in https://windowsreport.com/chrome-could-not-move-extension-directory-into-profile/ didn't help. Evernote's extension should be loaded and unloaded like any other extension so there shouldn't be anything specific to the Web Clipper causing this. We haven't heard of other reports of this so it may be specific to your configuration/environment of your computer and Chromium apps. If you use any HTTPS anywhere extensions they may also be related so disabling
  22. When reinstalling did you also try removing your browser cache, cookies, etc? For a comparison, you could also try using MS Edge Chromium - unofficially you can install Clipper there to see if it may work where Chrome currently is not.
  23. Hi there @CherryDT, I can reproduce this exactly as you mention it. I've reported this issue to the developers, but I don't have an estimate on when to expect it to be fixed. Thanks for reporting it!
  24. Hi all, thanks for reporting this and keeping up with it. Apologies for the inconvenience. The issue with the Clipper screenshot tool + annotation (only) where the right and bottom sides are blacked out after sending to Evernote should be fixed in the next clipper update (no eta on when to expect the release atm). While not ideal, a possible workaround in the meantime could be to take the screenshot with Clipper (without annotation), sync it to Evernote, and then annotate the image in Evernote itself (granted, this will not work if you only use the web browser version; image annotati
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