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Jay-Bob

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Everything posted by Jay-Bob

  1. The developers have this fixed, and we're hoping to have it released within the next two full Mac updates. This should be called out in the update notes when it's available.
  2. Another known issue in this version is copying text from Evernote and pasting into certain other applications may introduce an extra carriage return.
  3. Hi there, Fujitsu has updated drivers for certain scanners they manufacture, but they have not yet updated the drivers for the ScanSnap Evernote Edition Scanner. Fujitsu is the hardware manufacturer of this device and they have updated the drivers for each device after an OS update. We're in discussion with Fujitsu but do not have an estimate on when to expect these drivers to be available if you have already updated to macOS Mojave.
  4. Hi there Nils, thank you for this report. Our development team is aware of this issue. I don't have an estimate on when to expect this to be fixed but please keep updating so you have the latest fixes when they are released. While not ideal, as a possible workaround in the meantime for the notes you need to print, try the web version of Evernote and the table borders should appear on print.
  5. Thank you for this report, our development team is aware of this issue. I don't have an estimate on when to expect this to be fixed but please keep updating so you have the latest fixes when they are released.
  6. Hi there, thanks for this report. I can reproduce it exactly as you mention, and have reported it to the development team. I don't have an estimate on when to expect it to be fixed.
  7. Thank you, these steps are helpful. I can now reproduce this exactly as you describe it when pasting from Evernote into various text editors. I have filed a report with the development team, but I don't have an eta on when to expect it to be fixed.
  8. Hi there, are you by chance copying content in and out of Evernote using text in a code block? I can reproduce something similar when dealing with text in code block, but not outside of it.
  9. Fujitsu, the manufacturer of the ScanSnap Evernote Edition Scanner is working on making the scanner's software and hardware drivers fully compatible and 64 bit. More information about 64-bit updates from Fujitsu can be found here: http://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/faq/macos10134.html For this scanner's general compatibility and wi-fi compatibility with macOS 10.14 Mojave, please see the article on Fujitsu's website here: http://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/faq/ssee-mojave.html Peripheral updates to any hardware device from 3rd parties like Fujitsu after Apple updates their operating system can take some time past the initial OS release. This is outside of Evernote's control as the drivers are developed by Fujitsu. It is recommended to keep an eye on the device manufacturer's compatibility page to wait until they confirm full compatibility with that OS before updating, to hopefully not encounter an OS update causing issues with your hardware in the future. For the installation issues it sounds like you're encountering, please first check your Applications folder on your Mac to ensure the ScanSnap Manager Evernote Edition software is not already installed. We've heard some similar reports of this. Past this, please ensure Evernote is also installed first before installing the ScanSnap Manager Evernote Edition software. I've followed up in your support ticket to further troubleshoot.
  10. Hi there, we've been unable to reproduce this in our testing so far. Do you by chance have detailed steps you're taking or a screen recording showing the issue in action?
  11. Hi there, I just reached out via DM to look into the line break issue you've been encountering. You can also get in touch with support via https://www.evernote.com/SupportLogin.action. Thanks!
  12. I hear you. In addition to what we already have, I'm trying to gather different use cases in personal and shared contexts to try and help the product team prioritize this amongst other feature requests. I agree, this would be a nice feature to have. At this time there is no ETA, but we're still listening. Please do keep the feedback and different use-cases coming and I'll keep the product team up-to-date as we continue to reassess in the future.
  13. Thank you all for your continued votes and feedback. To gather more specifics, can you please provide real-world scenarios on how you work and where different highlighters would make an impactful difference helping your workflow? Personal and collaborative situations described would be very useful based on your experience.
  14. On iOS San Francisco is used (shows as "Small" font size for default), but it syncs to Mac's default as Helvetica Neue 14 and vice versa.
  15. I definitely see the frustration with fonts when switching between mobile/desktop platforms. It sounds like this may be due to Windows having explicit font settings (10,12,14 etc..) and iOS having implicit font settings (Small, Medium, Large). When switching between font sizes in these scenarios across each platform, it can sometimes lead to unexpected results. While not ideal, a possible workaround would be to set your desired font size on Windows and to not change back and forth between Small, Medium, Large on iOS (keep it on the default while editing notes created on Windows), as this might sync back to Windows with an unexpected size. If you're performing different actions or steps that cause the unexpected behavior you're seeing, please do let us know the exact steps you're taking and what you're seeing. The development team is investigating how to more appropriately handle the size adjustments between clients in the future, but I don't have an estimate on when to expect this.
  16. We're looking into it! No estimate yet on when/if to expect this, but agreed, it is a great feature request. Thank you for being such a longtime Premium user.
  17. Hi Ben, our development team is aware of this issue, and are investigating. In the meantime, a possible workaround is after the cut, delete the empty space, move up to the line where you want to paste and get the cursor in front of the checkbox, press enter to move the current line down, use the up arrow to move back up, and then paste. This should keep the double todos/checkboxes from appearing.
  18. How do the notes appear on Evernote Web? Any different? How did you originally get the affected emails into Evernote? I'll reach out via a support ticket to request some screenshots and examples to get these to our development team.
  19. If you're referring to the font being pasted in two different sizes as you reported earlier, yes, we've been able to reproduce that and the devs are aware of it.
  20. Hi tavor, where are you copying from before the paste and match style into Evernote? What are you seeing on the paste that is unexpected compared to what you remember seeing on 6.5?
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