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Everything posted by Jay-Bob

  1. Thanks folks, we've brought this up with the development team.
  2. Thanks for mentioning this. Our developers are aware of it, and the fix should be available in a future update (no eta on when to expect it).
  3. RE: emoji's, Ctrl-Z will undo the emoji and return it to text. We've relayed the request to the developers to make it an option to turn the feature off entirely. Thank you all for the feedback.
  4. Thank you, the devs are aware of this issue as well and it should be fixed in a future update. I don't have an estimate on when to expect this.
  5. Thank you all for reporting this - the development team is aware of it and are investigating.
  6. Thank you, I can reproduce the rendering discrepancy between versions with that clipped webpage. I've reported this to our developers.
  7. Hi @bshannon, thanks for reporting this. It sound like an issue our development team is aware of and should be fixed in a forthcoming update. If you'd like to DM me an exported copy of the note that shows blank, I can test it for you to make sure that it shows correctly in future versions of the application. Otherwise, while not ideal, the note should show correctly on Evernote Web, and if you stay up-to-date with the app, it will be fixed in future updates.
  8. On iOS San Francisco is used (shows as "Small" font size for default), but it syncs to Mac's default as Helvetica Neue 14 and vice versa.
  9. I definitely see the frustration with fonts when switching between mobile/desktop platforms. It sounds like this may be due to Windows having explicit font settings (10,12,14 etc..) and iOS having implicit font settings (Small, Medium, Large). When switching between font sizes in these scenarios across each platform, it can sometimes lead to unexpected results. While not ideal, a possible workaround would be to set your desired font size on Windows and to not change back and forth between Small, Medium, Large on iOS (keep it on the default while editing notes created on Windows), as this might sync back to Windows with an unexpected size. If you're performing different actions or steps that cause the unexpected behavior you're seeing, please do let us know the exact steps you're taking and what you're seeing. The development team is investigating how to more appropriately handle the size adjustments between clients in the future, but I don't have an estimate on when to expect this.
  10. Thanks for reporting this. Does the initial issue continue to happen after the original experience you captured? Were you doing anything specific in the application leading up to using Mission Control when you encountered this?
  11. Looking closer at the behavior across Mac, iOS, Windows, you are correct - it's a bug. Simplify Formatting should remove the clipped article's font type, font size, font color, and background html back to Evernote's defaults. All other formatting should be preserved. When Simplify Formatting cleans up the background html of a web clip, it is expected to possibly see a slightly altered layout but it's goal is to try to change as little as possible of the original layout. Our devs are aware of this and are working on getting Simplify Formatting back to what you expect. I do not have an estimate on when to expect this. In the meantime, while not ideal, please continue to work around this on Windows by either first clipping in "Simplified Article" or use "Remove Formatting" after the clip to get the formatting you expect. Thanks for reporting this and sticking with it! Much appreciated.
  12. We're looking into it! No estimate yet on when/if to expect this, but agreed, it is a great feature request. Thank you for being such a longtime Premium user.
  13. Thanks for reporting this, our developers are investigating. Is "Inbox" currently your default notebook? Was it ever previously shared, even if it is currently not shared?
  14. When I clipped this as "Full Page", the original clip looks similar to yours. When I ran Simplify Formatting on the note, it removed some of the extended layout of the page so it better fit into the note window (a few things appeared to move around) but the text in the note stayed as it was on the original website (Helmet 9). When I un-did that setting and then ran Remove Formatting, the layout again changed a little to fit better into the note window as opposed to the original clip, and the text in the note changed to the default font (Segoe UI 10). Hyperlinks, headers, and images all stayed in the note.
  15. 1. If you try *space does that get you a bullet list? (Make sure the option is also checked in Tools > Options > Note > "Start a numbered list with "1." or a bulleted list with "* ") 2. If you create a new notebook that is not shared and create a new note, is that new note still slow to create and type in? If you change your view to "Card View" (Ctrl+F6), does that help? 3. Do you have any notes that are larger amounts of text/attachments (i.e. 9,000+ words, a long clipped note etc)? You can click the view icon in the note list and then "Sort notes by" and select "Size", then set the sort order to show the largest size notes first. This won't necessarily find the longer-worded notes, but it's a good place to start for the largest size notes and work down from there. Usually it's a note or notes that are longer appearing somewhere in the note list that cause the performance decrease. Finding that content and breaking it up should improve performance. If these steps don't help you discover the cause, please open a new support ticket and we'll take a closer look with you.
  16. Simplify Formatting is not expected to visually change much. It's intention is to remove background html that came over from a copy or clip that could cause issues with further editing. If it's doing it's job right, you shouldn't notice much of a change at all after applying it. Remove Formatting on the other hand, is supposed do just that, remove formatting back to defaults and leave hyperlinks active. It sounds like from what you'd like to accomplish, it may be best to clip from the Web Clipper using "Simplified Article" to not need to have to later apply Simplify or Remove Formatting.
  17. @katiemarie and @RapidFinancialSolutions Thank you for these steps concerning cursor focus issues. I haven't been able to reproduce this. When you encounter this again could you please provide a screen recording of the issue? This will help me in testing to try and replicate exactly what you're encountering.
  18. Got it, thank you for your display settings. I can reproduce this on my end now as well. I've filed a report with our development team and they'll take a closer look.
  19. What are your display settings in: Windows menu > Settings > System > Display for "Change the size of text, apps, and other items" and "Resolution"? Does changing the values to or from the "Recommended" settings help work around the issue?
  20. Yes, if you click in the note editor first and then click and drag to select the image it will turn completely blue, and when you drag and drop to the desktop you'll get the untitled clipping. This is something the developers are investigating, but I don't have an estimate on a fix. However, if you click once on the image and get the blue border outline, you can then successfully drag the image to the desktop. Definitely not the most intuitive for all workflows, but you should be able to get the image out of Evernote without having to enter into image gallery. Here's an example:
  21. This is an issue our editor developers are aware of. It appears to be fixed and should be available in a future update (no ETA right now). Thank you for reporting this!
  22. Thanks for the comments - I've filed this as a feature request with the development team to take another look at the behavior.
  23. The current expected behavior when pasting bullets from Word and pasting into Evernote with paste and match style is to remove the formatting and paste as text only. This means you will see a "*" to represent in text there was a bullet pasted from the external app.
  24. Thanks for staying on this one folks. We're having the developers take another look to try and make sure it stays fixed once and for all.
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