WilliamL

I have, it’s an auto generated one via iOS. I’m quite confident between that and authenticator that shouldn’t be the issue. I’ll see what support says though I’m not optimistic. I’ve removed anything sensitive from Evernote which kinda makes it useless for me now.

That’s not fair nor true! I had done everything asked - unique password, two factor, google authenticator and still there is access to my account that shouldn’t be there and it wasn’t me either as that date was my daughters birthday and I wasn’t using it. But instead we get witty dismissals here which I’ve shown great restraint on as I’m not going to bite. To all - I’ve now had a reply from support, their security department is going to investigate and get back to me early next week. I’ll let folks know what comes back.

Thats three users all stating access to their accounts on the 16th, in each case they were from Texas and New York, yet we are being told here we are worrying about nothing because, if I’m following the argument, somehow each of us, by complete coincidence, each managed to have our IPs mislocated and each of us was accidentally seen as in New York and Texas. I think that is a leap I cannot make. It seems far more likely to me, with three users each noting the same thing and from different areas in the globe that there has been some sort of incident. As I said I will see what support says, so far I have had no further response and the one above are sure not encouraging. Three people all getting their IPs mislocated to the same area in the US, all on the same date, I am off out to do the lottery.

Hmmm, was both the 16th for me too, nothing before, nothing since. Some here might be content to make light of this concern, that’s fine, but I can’t fathom how I US ip could be in my access history with me using it. Hopefully support will get back in touch, their first reply was to tell me to do all the things I had already said I’d done.

Thanks, will do. I’ve gutted out my EN, removing anything work related or that identifies other people. Hopefully that reduces further risk. I’m totally perplexed by it as I’ve followed all the advice and I alone have the Authenticator access. I’ll see what support says but I’m not so sure there is value for money for me if I can’t confidently store stuff and forward in work emails etc.

Apparently both of these IPs that accessed my account are linked to Akamai technologies in America. Not sure who they are or what that means but I’m not finding anything that’s reassuring.

This is the issue, the IP addresses in question are not matching. Generally I can tell by the ip kinda where I am and the networks kinda group. All my ips I can tell if it’s work WiFi, if it’s home etc these two are complete anomalies. They bear no relation to any other.

I’ve seen a few folks mention security breeches in their accounts and kinda chalked that up to their mistakes, until today. First, I have a computer generated unique password for Evernote only. I have two step verification through google Authenticator enabled. I also have revoked all access to any app or device I am not using now so I know exactly who accesses my account and when. I am in the UK and checked today and low and behold there was a log in from both Texas and New York into my account on the 16th of August! Naturally that’s not me. What makes this even more concerning is that the log in carries the device name of my iPad - ie the system, it appears has allowed access to my account thinking they were using my iPad which is naturally incorrect. I have contacted support but wanted to see if anyone here has had something like this occur? I’m urgently going through my Evernote deleting any note with anything near confidential info on it, which sadly I have and may need to report this too as a GDPR breach due to uk laws which could lead to trouble for me. Really disheartened and sadly going to have to discontinue my use of Evernote as I cannot have this kinda thing

I’m not sure how much worse than local it is, ie how much power cloud adds, especially as far as I can tell the google servers EN uses are low carbon are they not? I don’t think google is as aggressive as Microsoft when it comes to going green but they are headed that way.

How dare Evernote add features many of us are finding useful! Absolutely shocking that.

The new update - my notes scroll!!! The bug seems completely gone now. Is it the same for others?

DT your speaking facts, these folks are dealing in hysteria….and the odd spreadsheet lol.

Hey Alan, I didn’t think that at all you are right, users need to express their views. My suspicion is when we have users who freely admit they don’t use the product and instead another one are jumping in to stir things up, I am not sure what the motives of such actions are. I can agree to an extent about going from top tier to second. Personally though I try to focus on the features, does professional make any real world difference to my usage needs, to which the answer (currently) is no. I have never been a power user though so perhaps I don’t feel that change as acutely as others.

There are many of us who think all this complaining about price is absurd. It is what it is, thats the prices, I genuinely cannot fathom what complaining and posting spread sheets achieves? Haven’t you already left for the ‘wonders’ of notion? If so why are you here trying to build a case of protest against another firms changes?

Whilst that’s never beyond the realm of possibility, note that even plus customers who could have been phased out here have not been. EN appears to be trying to honour prices to long term customers. Also, notion too can raise their prices, sadly any company can do this but the track record is encouraging for us. I can’t change my plan ever like if I want to save a small amount a year 😂

Out of curiosity, what features would you like to see come to tasks? What would make it worth changing to personal? I’m just being nosy…… and enjoy speculating about tech features.

Cause there are folks who find them useful, like myself who finds tasks really handy as I’m involved in a lot of meetings and struggle to keep track of multiple to-do lists. Now I can add tasks to the note in the meeting and find them beside all other tasks in the all tasks screen, thats genuinely useful. Plus if the new focus is ‘remember everything, accomplish anything’ there’s gonna be more features along those lines on the way.

Man folks love to winge! Getting up to date in this thread was like wading through a sea of moans - most of which were absolutely absurd. A feature we have never had being put in the pro tier means personal has lost features, come on, I get being frustrated n stuff but take some time away to chill if that’s the level, it might help wonders. Writing things like that here won’t bring calm cause folks are gonna challenge it.

Yup, it’s getting worse, I can’t scroll any notebook not, not acceptable. @Shane D. can we have some sort of acknowledgment of this bug? It seems to occur in any notes list of a reasonable size and is substantially worse if those notes have attachments. That’s several updates come out for the app and this issue has neither been acknowledged nor resolved and massively hinders app usage.

I do, and many who use Evernote would likely too. The fact I can use meeting templates and add tasks into them and have these all in one place is awesome. This feature may not be useful for you but it doesn’t mean it’s useless. As I understand it there is a default folder you can add your tasks to, why not use that and leave your notes free? Or maybe EN can add an auto delete feature on tasks? When completed it’s deleted from note, tho I would hope such a feature is user enabled cause it would ruin my use

I have to say I entirely disagree with the op. I am on board with the remember everything accomplish anything idea. What’s the point of data if I can’t in the end be productive with it. I like home, I think it will improve as widgets are added, I love integrated tasks as thats so helpful as I have many meetings and struggle to stay on top of to-dos from them. I’m not looking to debate this as we all have different needs but I’m seeing a narrative of we don’t want all these new features, so I feel I gotta say, no, actually some of us are finding them really useful.

I totally agree with this, it really grates on me when apps treat the iPad like a giant iPhone - it’s not, it’s inadequate coding to me. I think for the most part this isn’t too apparent on the EN app, it is very noticeable on home though which really should have side by side widgets like the desktop apps.

Thanks, that clarifies things. It’s as the email said. I couldn’t really understand all the complaints about price rises when the email said current customers wouldn’t have their prices raised.

Yeah ours has risen from £4.99 to £5.99 per month for new subscribers. Honestly, with the price of pro being £7.49 there really isn’t that much difference between the two prices here. For context family OneDrive is £7.99 so EN is on the high side.

I think there may be a misunderstanding? I don’t think any price plan has doubled? There may be an error or bug in Evernote billing if it’s saying that….