Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×
Shane D.

Issues with Evernote Points

Recommended Posts

Hi All,

We've seen reports from users that they are unable to redeem their Evernote Points.

If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:
https://help.evernote.com/hc/en-us

If you are unable to open a support ticket, please notify us on this thread and we will reach out directly:

Please feel free to reach out to me directly if you have any other questions!.

Share this post


Link to post

I tried to redeem my points to update my account, but I can't redeem my points. When I use the link in the email, I am redirected to a different page.

Share this post


Link to post

Erase a note by accident

Excuse me by accident I deleted a very extreme important note this morning Id like to know if there is a way I can recover my note! Please can anybody help me with this? Please let me know How can a I recover my note

Share this post


Link to post

Points referral

 
Evernote keeps crashing 10 times a day for me. But this one time, i accidentally blanked the note just before the crash. So i can't Undo as usual as the Note crashed.

So, i decided to go for Premium by points referral. I referred to user and the person got Premium. But i did not!

Please help.

 

Share this post


Link to post

same issue but apparently I can't send a ticket regarding this, thank you

Share this post


Link to post

Hi all,

Thanks for letting me know! I'll be reaching out to you all directly with further information!

Share this post


Link to post

I still have 220points, but I could not access to the points page. There is only the personal setting page.

Share this post


Link to post

Hey there -- opened a ticket on this on Monday, but I'm not hearing back. The only reason I have points is that's what happened when I tried to upgrade my subscription during my trial. 

Share this post


Link to post
On 9/9/2020 at 1:35 PM, Victor Lamas said:

Erase a note by accident

Excuse me by accident I deleted a very extreme important note this morning Id like to know if there is a way I can recover my note! Please can anybody help me with this? Please let me know How can a I recover my note

this just happened to me today... I'm following to find out more about this issue

 

Share this post


Link to post

I also still have 240 points, but I could not access to the points page. There is only the personal setting page.

Share this post


Link to post

I cannot redeem points too.

Tried with Chrome, Safari and Edge, both on Windows 10 and Mac.

I cannot open 

                      https://www.evernote.com/Points.action.

Whenever I click the link, i am transferred to 

                     https://www.evernote.com/Settings.action.

I am trying to upgrade my account from basic to premium, using my points, but this bug prevents me.

 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...