toto0527 0 Posted August 12, 2020 Share Posted August 12, 2020 I still have 70 points obtained in 2017 but I can't redeem them! Everytime I clicked upgrade, it directed me to payment. the "evernote point" button directed me to the general setting page which does not display my evernote points. This is so strange. I can see that I still have 70 points from the app on my phone, but pressing it lead it a blank page. And these 70 points do not show up in my evernote web version. Link to comment
toto0527 0 Posted August 12, 2020 Author Share Posted August 12, 2020 To clarify, the general setting page is the account summary page which clicking "Points" directed me to. Manage subscription directed me to payment with no redeem point option. Link to comment
Alez666 0 Posted August 18, 2020 Share Posted August 18, 2020 I have the same issue, so I cannot use points anymore. Seems it was intentionally implemented by Evernote to increase their sales. Link to comment
Level 5 Shane D. 1,805 Posted August 19, 2020 Level 5 Share Posted August 19, 2020 @toto0527 @Alez666 Thank you for reaching out, and for letting me know! In this case, I'm going to reach out to you directly via DM with further instructions and information to get this resolved. Let me know if you have any other questions! 1 1 Link to comment
kenken4989 0 Posted August 28, 2020 Share Posted August 28, 2020 I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. Because I bought Premium Package of Evernote, I have registered the points to my account. And I am trying to upgrade my account from basic to premium, using my points. Hope to have your positive advice! Link to comment
KoenvanH 0 Posted August 28, 2020 Share Posted August 28, 2020 On 8/19/2020 at 8:23 PM, Shane D. said: @toto0527 @Alez666 Thank you for reaching out, and for letting me know! In this case, I'm going to reach out to you directly via DM with further instructions and information to get this resolved. Let me know if you have any other questions! I have the same problem! Link to comment
onejack 0 Posted August 29, 2020 Share Posted August 29, 2020 I have the same problem Link to comment
onejack 0 Posted August 29, 2020 Share Posted August 29, 2020 On 8/19/2020 at 2:23 PM, Shane D. said: @toto0527 @Alez666 Thank you for reaching out, and for letting me know! In this case, I'm going to reach out to you directly via DM with further instructions and information to get this resolved. Let me know if you have any other questions! I have the same problem, can you DM me too? thanks Link to comment
Takutaku 0 Posted August 29, 2020 Share Posted August 29, 2020 I am facing similar situation. I cannot check the points are charged or not. Please help me. Link to comment
Level 5 Shane D. 1,805 Posted August 31, 2020 Level 5 Share Posted August 31, 2020 Hi All, We've seen reports from users that they are unable to redeem their Evernote Points. If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:https://help.evernote.com/hc/en-us If you are unable to open a support ticket, please notify us on this thread and we will reach out directly: Please feel free to reach out to me directly if you have any other questions!. Link to comment
KuSano 0 Posted September 1, 2020 Share Posted September 1, 2020 I tried to redeem my points to update my account, but I can't redeem my points. When I use the link in the email, I am redirected to a different page. Link to comment
Victor Lamas 0 Posted September 9, 2020 Share Posted September 9, 2020 Erase a note by accident Excuse me by accident I deleted a very extreme important note this morning Id like to know if there is a way I can recover my note! Please can anybody help me with this? Please let me know How can a I recover my note Link to comment
rhymsical14@gmail.com 0 Posted September 20, 2020 Share Posted September 20, 2020 Points referral Evernote keeps crashing 10 times a day for me. But this one time, i accidentally blanked the note just before the crash. So i can't Undo as usual as the Note crashed. So, i decided to go for Premium by points referral. I referred to user and the person got Premium. But i did not! Please help. Link to comment
davgand 0 Posted September 20, 2020 Share Posted September 20, 2020 On 8/19/2020 at 8:23 PM, Shane D. said: @toto0527 @Alez666 Thank you for reaching out, and for letting me know! In this case, I'm going to reach out to you directly via DM with further instructions and information to get this resolved. Let me know if you have any other questions! same problem, can I get instructions too? thank you very much Link to comment
davgand 0 Posted September 20, 2020 Share Posted September 20, 2020 same issue but apparently I can't send a ticket regarding this, thank you Link to comment
Level 5 Shane D. 1,805 Posted September 21, 2020 Level 5 Share Posted September 21, 2020 Hi all, Thanks for letting me know! I'll be reaching out to you all directly with further information! Link to comment
kimilee0317 0 Posted September 25, 2020 Share Posted September 25, 2020 I still have 220points, but I could not access to the points page. There is only the personal setting page. Link to comment
kimilee0317 0 Posted September 25, 2020 Share Posted September 25, 2020 On 8/28/2020 at 6:53 PM, kenken4989 said: I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. Because I bought Premium Package of Evernote, I have registered the points to my account. And I am trying to upgrade my account from basic to premium, using my points. Hope to have your positive advice! I have the same problem. Link to comment
Mahdi - Noorhoseini 0 Posted September 29, 2020 Share Posted September 29, 2020 hi . I have 10 point but cant use my points because of no access to point page and Account Summary page every time . what to do ? thanks Link to comment
Wartexnik 0 Posted September 29, 2020 Share Posted September 29, 2020 I have the same issue, when I click on https://www.evernote.com/Points.action I get redirected to https://www.evernote.com/Settings.action. Help pls. Link to comment
ComplexitySaint 0 Posted September 30, 2020 Share Posted September 30, 2020 Same problem for me, for the record -- I opened a ticket with support, and they cancelled the Premium I was already on saying it would allow the points to be seen, but it made no difference. The irony is I had the points in the first place because I tried to upgrade my trial Premium to a full year's subscription and didn't want the chance that my account would be downgraded as that would disrupt my workflow. 😏 Link to comment
ComplexitySaint 0 Posted October 1, 2020 Share Posted October 1, 2020 Hey there -- opened a ticket on this on Monday, but I'm not hearing back. The only reason I have points is that's what happened when I tried to upgrade my subscription during my trial. Link to comment
cgibson115 0 Posted October 1, 2020 Share Posted October 1, 2020 On 9/9/2020 at 1:35 PM, Victor Lamas said: Erase a note by accident Excuse me by accident I deleted a very extreme important note this morning Id like to know if there is a way I can recover my note! Please can anybody help me with this? Please let me know How can a I recover my note this just happened to me today... I'm following to find out more about this issue Link to comment
ej8899 174 Posted October 1, 2020 Share Posted October 1, 2020 7 hours ago, cgibson115 said: this just happened to me today... I'm following to find out more about this issue Finding lost notes: https://www.youtube.com/watch?v=eDsaC1lVR_4 Link to comment
ankyo3 0 Posted October 8, 2020 Share Posted October 8, 2020 I also still have 240 points, but I could not access to the points page. There is only the personal setting page. Link to comment
Sayid 1 Posted October 9, 2020 Share Posted October 9, 2020 On 8/20/2020 at 2:23 AM, Shane D. said: @toto0527 @Alez666 Thank you for reaching out, and for letting me know! In this case, I'm going to reach out to you directly via DM with further instructions and information to get this resolved. Let me know if you have any other questions! I have the same issue. Could you please help me solve it? Thanks! Link to comment
frustated_user 0 Posted October 9, 2020 Share Posted October 9, 2020 I cannot redeem points too. Tried with Chrome, Safari and Edge, both on Windows 10 and Mac. I cannot open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. I am trying to upgrade my account from basic to premium, using my points, but this bug prevents me. Link to comment
frustated_user 0 Posted October 11, 2020 Share Posted October 11, 2020 On 9/25/2020 at 12:08 PM, kimilee0317 said: I have the same problem. On 9/29/2020 at 2:33 PM, Wartexnik said: I have the same issue, when I click on https://www.evernote.com/Points.action I get redirected to https://www.evernote.com/Settings.action. Help pls. I have the same problem. Cannot redeem points to upgrade to premium. Since so many people face the same problem, Why Evernote does not post instructions on this thread? Frustrated user Link to comment
kylielcy 0 Posted October 28, 2020 Share Posted October 28, 2020 Same problem here. I've submitted ticket but has not received by response by far. In urgent need of premium function, please kindly follow up. Thanks a lot! Link to comment
Sean Michael Cuaycong 0 Posted October 31, 2020 Share Posted October 31, 2020 I am getting the same problem. I cannot redeem points. Please help. Link to comment
MaracaOwl 0 Posted November 7, 2020 Share Posted November 7, 2020 I have the same problem, this is really frustrating, might quit evernote just because of this. Link to comment
moon_in_the_sun 0 Posted November 14, 2020 Share Posted November 14, 2020 On 8/20/2020 at 2:23 AM, Shane D. said: @toto0527 @Alez666 Thank you for reaching out, and for letting me know! In this case, I'm going to reach out to you directly via DM with further instructions and information to get this resolved. Let me know if you have any other questions! I have the same issue. Could you please help me solve it? Thanks! i has email the support for help, no response somedays. Link to comment
moon_in_the_sun 0 Posted November 14, 2020 Share Posted November 14, 2020 On 9/1/2020 at 3:09 AM, Shane D. said: Hi All, We've seen reports from users that they are unable to redeem their Evernote Points. If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:https://help.evernote.com/hc/en-us If you are unable to open a support ticket, please notify us on this thread and we will reach out directly: Please feel free to reach out to me directly if you have any other questions!. hi, Sir, I have the same issue. Could you please help me solve it? Thanks! ticket no human respons for 2 days. Ticket# 3204596 - my evernote points can not use,the link "Points" do not work. Link to comment
TL.Zhang 0 Posted November 16, 2020 Share Posted November 16, 2020 I've been using Evernote for a few years, and it works great. However, lately I can't open the points page. Whenever I click on the credits page, it automatically redirects me to the Account Summary page. I've tried using Evernotes for Mac, for Windows, for IOS, for Android and Web clinet they all have this problem. Link to comment
aiaiww 0 Posted November 17, 2020 Share Posted November 17, 2020 On 2020/8/20 at AM2点23分, Shane D. said: @ toto0527 Al 感谢您与我们联系,并让我知道! 在这种情况下,我将直接通过DM与您联系,并提供进一步的说明和信息以解决此问题。 如果您还有其他问题,请告诉我! I have the same problem, which confuse me so much, please give me some help. Link to comment
Chang-E 0 Posted November 17, 2020 Share Posted November 17, 2020 I am getting the same problem. I cannot redeem points. Please help. ticket # 3207687 Link to comment
Chang-E 0 Posted November 17, 2020 Share Posted November 17, 2020 On 9/1/2020 at 3:09 AM, Shane D. said: Hi All, We've seen reports from users that they are unable to redeem their Evernote Points. If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:https://help.evernote.com/hc/en-us If you are unable to open a support ticket, please notify us on this thread and we will reach out directly: Please feel free to reach out to me directly if you have any other questions!. I cannot redeem points too. Ticket# 3207687 Link to comment
kabawo 0 Posted November 23, 2020 Share Posted November 23, 2020 I am facing the same problem and cannot redeem my points. Please help me ASAP so that I can go back to premium. Link to comment
claykorea 2 Posted November 25, 2020 Share Posted November 25, 2020 Never use real Evernote. I can't synchronize.` I have not been able to connect with the support team for more than two months. (Only automatic reply mail is moved) I don’t have to use apps like garbage Never save important content. Save it to another cloud or your own hard disk. I don't know when it will disappear, and Evernote I don't know. Link to comment
Level 5 PinkElephant 6,273 Posted November 25, 2020 Level 5 Share Posted November 25, 2020 Get yourself a beta blocker, and stop spamming the forum ! Link to comment
Asa Desu 0 Posted November 29, 2020 Share Posted November 29, 2020 I still cannot access the Evernote Points (https://www.evernote.com/Points.action). I should have 240 points there but can't confirm. Any update on this issue since??? Link to comment
KrEsNiK 0 Posted December 9, 2020 Share Posted December 9, 2020 Has this been solved so far for anyone? I am having the same issues. Now since I didnt redeem my points before the current plan expired, i cannot even raise a ticket (as a basic member). I have to say this is VERY disappointinng. Link to comment
ojas gupta 0 Posted December 12, 2020 Share Posted December 12, 2020 SAME PROBLEM , WHEN I CLICK TO EVERNOTE POINTS PAGE IT REDIRECTS ME TO ACCOUNT SUMMARY PAGE WHY? I Purchased EVERNOTE PREMIUM USER TWO MONTHS AGO and NOW I am Using basic account Link to comment
comioch 0 Posted December 14, 2020 Share Posted December 14, 2020 Ticket# 3223727 I cannot access the Evernote Points either, and I really need the premium function, please contact ASAP, thanks Link to comment
prowebmkg 0 Posted December 14, 2020 Share Posted December 14, 2020 Hi there, I have the same error. It keeps redirecting. I want to be able to refer and get points. I want to see my points page please. Thanks Link to comment
prowebmkg 0 Posted December 14, 2020 Share Posted December 14, 2020 Hi there, I have the same error. It keeps redirecting. I want to be able to refer and get points. I want to see my points page please. Thanks Link to comment
comioch 0 Posted December 15, 2020 Share Posted December 15, 2020 Ticket# 3223727 I cannot access the Evernote Points either, and I really need the premium function, please contact ASAP, thanks Link to comment
VivekMahbubani 0 Posted December 18, 2020 Share Posted December 18, 2020 I tried to open a support ticket at https://help.evernote.com/hc/en-us but can't see where to do so so I'm replying here. I have like 240 points in my Evernote account but I cannot see the points nor redeem them. Can you please help. Thank you. Link to comment
sandeepc 0 Posted December 20, 2020 Share Posted December 20, 2020 I am experiencing the same issues as everyone above - not able to land on points page and upgrade my account. Further, I can't find a way to cut a ticket too. Please help Link to comment
oftengiveup 0 Posted December 20, 2020 Share Posted December 20, 2020 I've the same problem,please contact me ASAP. Link to comment
VincentChen123 13 Posted December 22, 2020 Share Posted December 22, 2020 Me too. I need points to upgrade my account, but now it's impossible to redeem. Link to comment
youngnapoleon 0 Posted December 23, 2020 Share Posted December 23, 2020 I'm unable to create a support ticket & would like to be able to use my points, could you please contact me? Link to comment
Asa Desu 0 Posted December 23, 2020 Share Posted December 23, 2020 On 11/29/2020 at 12:14 PM, Asa Desu said: I still cannot access the Evernote Points (https://www.evernote.com/Points.action). I should have 240 points there but can't confirm. Any update on this issue since??? Finally the support desk responded to my ticket and they made the points page appear on my account page!! Link to comment
Softm 0 Posted December 24, 2020 Share Posted December 24, 2020 I have the same issue, when I click on https://www.evernote.com/Points.action I get redirected to https://www.evernote.com/Settings.action. Help pls. Link to comment
Clearc 0 Posted December 24, 2020 Share Posted December 24, 2020 I have the same problem and cannot find my points Link to comment
feiowo 0 Posted December 26, 2020 Share Posted December 26, 2020 Same problem here, please contact me ASAP Link to comment
bbyy 0 Posted December 27, 2020 Share Posted December 27, 2020 Hi there, I have the same problem - can't open the points page and redeem my points. Link to comment
CR_SOCAL 0 Posted December 29, 2020 Share Posted December 29, 2020 I have the same problem. I can't upgrade my account to premium using my points. Is there any solution? Link to comment
ed2018 0 Posted December 31, 2020 Share Posted December 31, 2020 Hi there, I have the same problem - can't open the points page and redeem my points. Link to comment
Norman Ishak 0 Posted December 31, 2020 Share Posted December 31, 2020 Hi.. same points issue here.. cant see my points under Settings therefore cant upgrade to premium. Link to comment
Yolandaisme 0 Posted January 2, 2021 Share Posted January 2, 2021 I want use evernote points to updreg . But I click evernote points button that isn't work on my account Please help me to check it Link to comment
Ssolgun 5 Posted January 3, 2021 Share Posted January 3, 2021 Hi there, I have the same problem - can't open the points page and redeem my points. Link to comment
Memory 0 Posted January 3, 2021 Share Posted January 3, 2021 I'm unable to create a support ticket & would like to be able to use my points, could you please contact me? Link to comment
Vigneshwer Srinivasan 0 Posted January 4, 2021 Share Posted January 4, 2021 I'm trying to check if I have received points for the recent referral I made but I'm unable to open the points page as well, can the support team please reach out to me ? Link to comment
Shuan520 0 Posted January 7, 2021 Share Posted January 7, 2021 Hi there, I have the same problem - can't open the points page and redeem my points. Link to comment
VikasKJ 0 Posted January 13, 2021 Share Posted January 13, 2021 Hello, I have 20 points in my Evernote account showing in my Android app. But I am not able to redeem it. Everytime I click on 'Manage points' - it shows an error - "oops we encountered an error". Kindly help. Link to comment
amaiman 6 Posted January 21, 2021 Share Posted January 21, 2021 I'm having the same issue. Sent an e-mail to support-webform@evernote.com so hopefully they'll look into it. I guess I'd better redeem the remainder of my points ASAP since I get the sense that they're hoping to get rid of people who aren't currently giving them money (even though we previously earned/paid for the points that we have). Link to comment
Lemini 12 Posted January 21, 2021 Share Posted January 21, 2021 On 8/31/2020 at 3:09 PM, Shane D. said: Hi All, We've seen reports from users that they are unable to redeem their Evernote Points. If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:https://help.evernote.com/hc/en-us If you are unable to open a support ticket, please notify us on this thread and we will reach out directly: Please feel free to reach out to me directly if you have any other questions!. I tried this link but did not see any options to open a ticket (probably because my account is basic). I also cannot access the points page and I would appreciate some help in getting access to the page so that I can redeem my remaining points. Link to comment
Level 5 PinkElephant 6,273 Posted January 21, 2021 Level 5 Share Posted January 21, 2021 I think Shane will answer. You can log in as well on the EN web site, choose support and issue a ticket type „account“. This should work for Basic as well (at least it did so on my Basic test account). Link to comment
amaiman 6 Posted January 27, 2021 Share Posted January 27, 2021 Support finally replied to me after 6 days. They did allow me to redeem my points, but also said this: "Points are an older feature of Evernote that is no longer supported and their future is undecided." So if you have any points I'd recommend redeeming all of them ASAP. Link to comment
AllenXu 0 Posted February 8, 2021 Share Posted February 8, 2021 I can't raise a support ticket and I have the same issue can't access point redeem page. Link to comment
AllenXu 0 Posted February 9, 2021 Share Posted February 9, 2021 Dear Administrator, could you please help me on the issue that I can't access redeem points page? Link to comment
AllenXu 0 Posted February 9, 2021 Share Posted February 9, 2021 Dear admin, I have exactly same problem as this topic. could you please kindly help since my premium subscription is already expired! I can't raise a support ticket now Best Regards, Alan Link to comment
Level 5 PinkElephant 6,273 Posted February 9, 2021 Level 5 Share Posted February 9, 2021 Tried to go to support, using „Account“ as ticket type ? This should work for a Basic account as well. Link to comment
SuperXX 0 Posted February 10, 2021 Share Posted February 10, 2021 This does not work for my Basic account. No matter which topic is selected, the "Send us an email" button is not displayed. By using "Billing and Payment" as the ticket type and "Other or Unknown" as the topic, I was able to raise a ticket and get a reply. Link to comment
Kevinmuz 0 Posted February 14, 2021 Share Posted February 14, 2021 I have the same issue, when I click on https://www.evernote.com/Points.action I get redirected to https://www.evernote.com/Settings.action. Help pls. Link to comment
Wayne Gong 0 Posted February 19, 2021 Share Posted February 19, 2021 i have the same issue. when I click on https://www.evernote.com/Points.action I get redirected to https://www.evernote.com/Settings.action help please. Link to comment
Donald Trump 0 Posted February 20, 2021 Share Posted February 20, 2021 Dear Administrator, i have a problem using evernote points. 1 - I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. Yesterday, when i clicked point in the setting page, it also jumped to account setting default page. 2 - today when i open my setting page, surprisingly, there is no points option now. How could I fix this problem and use my points? Thanks. Link to comment
Level 5* gazumped 10,378 Posted February 24, 2021 Level 5* Share Posted February 24, 2021 Hi. I can verify that you are bounced to account settings from that link, and there is no 'points' option. I'd suggest you raise a support ticket - https://help.evernote.com/hc/requests/new Link to comment
Level 5 PinkElephant 6,273 Posted February 24, 2021 Level 5 Share Posted February 24, 2021 On 2/20/2021 at 1:46 PM, Donald Trump said: Dear Administrator, i have a problem using evernote points. 1 - I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. Yesterday, when i clicked point in the setting page, it also jumped to account setting default page. 2 - today when i open my setting page, surprisingly, there is no points option now. ... How could I fix this problem and use my points? Thanks. There was a post here in the forum from EN staff that the use of points is only possible through a support ticket. I think they discontinued to issue points already a while ago, and are winding the feature down. I used mine a year ago, and did it through support as well. 1 1 Link to comment
Jenny Rose 0 Posted March 1, 2021 Share Posted March 1, 2021 On 8/31/2020 at 2:09 PM, Shane D. said: Hi All, We've seen reports from users that they are unable to redeem their Evernote Points. If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here:https://help.evernote.com/hc/en-us If you are unable to open a support ticket, please notify us on this thread and we will reach out directly: Please feel free to reach out to me directly if you have any other questions!. I am having the same issue with not being able to redeem points and cannot find a way to open a support ticket. Can you please email or contact me directly? Link to comment
Level 5* gazumped 10,378 Posted March 3, 2021 Level 5* Share Posted March 3, 2021 On 3/1/2021 at 5:02 PM, Jenny Rose said: Can you please email or contact me directly? Hi. This is a (mainly) user-supported Forum. The post you quoted includes a suggestion that you could message Shane D if you have problems with other channels... (Click the link in this post to compose a message) Link to comment
Donald Trump 0 Posted March 3, 2021 Share Posted March 3, 2021 On 2/24/2021 at 8:09 AM, PinkElephant said: There was a post here in the forum from EN staff that the use of points is only possible through a support ticket. I think they discontinued to issue points already a while ago, and are winding the feature down. I used mine a year ago, and did it through support as well. Thanks, but how to open a support ticket? Thanks! Link to comment
Level 5 PinkElephant 6,273 Posted March 3, 2021 Level 5 Share Posted March 3, 2021 Depends on your client. In any client there is an option to issue a support ticket, mostly in settings (mobile) or in account information. On the web client there is your name top right. Klick on the down arrow beside it, and you find the support option. 1 Link to comment
Dannyd 0 Posted March 7, 2021 Share Posted March 7, 2021 Hi, I received referral points, but I see no way to use them on the account settings page. Each time I try to upgrade it requests payment, but I want to use my points. Please can someone help? Thanks Link to comment
Level 5* gazumped 10,378 Posted March 9, 2021 Level 5* Share Posted March 9, 2021 On 3/7/2021 at 5:46 AM, Dannyd said: Hi, I received referral points, but I see no way to use them on the account settings page. Each time I try to upgrade it requests payment, but I want to use my points. Please can someone help? Thanks See the posts immediately above yours. Link to comment
Ryan_Chan 0 Posted March 12, 2021 Share Posted March 12, 2021 Dear Administrator, i have a problem using evernote points. 1 - I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. Yesterday, when i clicked point in the setting page, it also jumped to account setting default page. 2 - today when i open my setting page, surprisingly, there is no points option now. ... How could I fix this problem and use my points? Thanks. Link to comment
Level 5* gazumped 10,378 Posted March 12, 2021 Level 5* Share Posted March 12, 2021 13 hours ago, Ryan_Chan said: How could I fix this problem and use my points? Thanks. Hi. Already answered - please read the other posts in this thread. Link to comment
b0ltzy 0 Posted April 11, 2021 Share Posted April 11, 2021 Hello, Same problem, could not access to https://www.evernote.com/Points.action Thanks, Link to comment
TumangC 0 Posted May 6, 2021 Share Posted May 6, 2021 I am unable to see my points and do not get an option to log a support ticket. Link to comment
Level 5 PinkElephant 6,273 Posted May 6, 2021 Level 5 Share Posted May 6, 2021 6 hours ago, TumangC said: I am unable to see my points and do not get an option to log a support ticket. Hi, I flagged your post to an admin. They will contact you about it. Link to comment
Ryan_Chan 0 Posted May 14, 2021 Share Posted May 14, 2021 Dear Administrator, i have a problem using evernote points. I can not open https://www.evernote.com/Points.action. Whenever I click the link, i am transferred to https://www.evernote.com/Settings.action. Link to comment
Level 5 PinkElephant 6,273 Posted May 14, 2021 Level 5 Share Posted May 14, 2021 Your post was flagged to an admin. They will reach out for you. Link to comment
jaileer 1 Posted June 8, 2021 Share Posted June 8, 2021 Same issues. I redeemed points for a month of premium, my billing page shows the coupon code and the redemption, but I get none of the premium benefits. Link to comment
Level 5 PinkElephant 6,273 Posted June 8, 2021 Level 5 Share Posted June 8, 2021 Hi, I have flagged your post to an admin. Link to comment
Level 5 PinkElephant 6,273 Posted June 28, 2021 Level 5 Share Posted June 28, 2021 Don’t double post. Link to comment
Adarsh Gautam 0 Posted July 3, 2021 Share Posted July 3, 2021 On 11/14/2020 at 7:57 AM, moon_in_the_sun said: hi, Sir, I have the same issue. Could you please help me solve it? Thanks! ticket no human respons for 2 days. Ticket# 3204596 - my evernote points can not use,the link "Points" do not work. my evernote points can not use,the link "Points" do not work. Link to comment
Adarsh Gautam 0 Posted July 3, 2021 Share Posted July 3, 2021 I tried to redeem my points to update my account, but I can't redeem my points. When I use the link in the email, I am redirected to a different page. PLease Resolve this issue. Link to comment
Level 5 PinkElephant 6,273 Posted July 3, 2021 Level 5 Share Posted July 3, 2021 The points are from the past, I think they do no longer issue this „currency“. You will be able to use them. I marked your post, somebody will contact you about how to proceed. Will take a few days, it is weekend. 1 Link to comment
Yi Sun 0 Posted August 2, 2021 Share Posted August 2, 2021 I have the same issue. Could you please help me solve it? Thanks! Link to comment
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