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s2sailor

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Everything posted by s2sailor

  1. s2sailor
    “Failed to update note status.”
  2. s2sailor
    Yes, I was hopeful. This time I actually got an error message and hopefully that additional information in the log will be helpful to development.
  3. s2sailor
    Unfortunately not all. I'm also having task problems on 10.58.8 and have submitted a new ticket.
  4. s2sailor
    There has definitely been unintended consequences with the new sync and the loss of data is particularly bad. I've experienced some but not to the extent you have. Thanks for following up with support.
  5. s2sailor
    Ok, you are using the latest version. Thanks, that is what I was checking for. If you haven't already, it would help us all if you submit a support ticket with this detail. I have also experienced problems with tasks, on the latest version as well, and the more information development gets, the better the chance we can get this fixed.
  6. s2sailor
    If you haven't already, please submit a problem ticket. What is confusing me is the message. I have only seen that in the legacy version before, never V10. Can you see your tasks when you log into Evernote in your web browser, instead of using the installed Windows client?
  7. s2sailor
    Thanks for sharing this with your fellow users. All we can do is sympathize. Have you also shared this with Evernote support? Don't expect that they will see and act on this posting.
  8. s2sailor
    And you can’t see any tasks? I’m referring to the content not supported message.
  9. s2sailor
    You mention that you are on the latest version and that you use tasks. That implies that you were using version 10, but the message you show I believe is only on the legacy version. Is it possible that you have the legacy version and V10 both installed?
  10. s2sailor
    Search the forum for recent posts on Legacy (old version). In theory, yes you can still use it but there are many posts explaining why that isn’t a good idea.
  11. s2sailor
    Which Evernote version were you using?
  12. s2sailor
    @RMorgan, the problem still exists on 10.58.8. I just tried again on this new Mac release, and the very first task I tried to check off never updated. After a couple of minutes I received the error message: " Failed to update note status." I tried again about 10 minutes later and it worked fine. Ticket #3704697 with attached log created.
  13. s2sailor
    Yes. I was still seeing it on 10.58.5 intermittently. Wait times up to a minute. I will check out the new version and will submit a ticket if I still see it.
  14. s2sailor
    Thanks. For our awareness, is 10.58.8 expected to address the task update delay problem?
  15. s2sailor
    Ah, ok. I thought you were referring to the email acknowledgment, and to confirm, yes, even when not clicking on "No, I need help" the help ticket still gets created.
  16. s2sailor
    Was this explanation provided on the forum? I try to read most posts but must have missed this one. I'd appreciate a pointer if it was posted here.
  17. s2sailor
    I followed you up to this point. If I click on a note in the shortcuts section, the middle pane disappears and Evernote changes to a two pane view. Is that what you mean? Opt - Cmd - 2 on the Mac will get you back to the original three pane view, if that is what you are looking for. I don't know what the keyboard shortcut is for Windows.
  18. s2sailor
    Search around, the link for Legacy can still be found on the forum. I think Evernote is trying to make it very clear that Legacy, already not supported, will be going away. The time is now for a plan B. Either make peace with the V10 changes or find a different app that better meets your needs.
  19. s2sailor
    I'm not sure if this is directed to me or someone further up the chain, but if me, then yes, a log file was submitted.
  20. s2sailor
    No buttons that I can see. A response from one earlier today.
  21. s2sailor
    This might be it. Others have reported, and I've seen as well, the updated date being changed by just viewing.
  22. s2sailor
    I completely agree. I would like to see an official bug list to see what is on the backlog, but also not surprised that we don't.
  23. s2sailor
    That is my thought as well. Seems like a timing issue that gets increasingly exposed as the number of files is increased and it is possible that the new sync mechanism has exacerbated the problem. Probably best to limit the number of files for the time being and submitting a problem ticket with this detail would be helpful.
  24. s2sailor
    Have you only noticed this with large batches of files? What happens if you only add say 1 or 3? It should work either way, but would be helpful to know if this only affects large batches. My import folder is only used for scans, which is one at a time and maybe why I don’t see it.
  25. s2sailor
    It doesn’t seem that way to me, but ok different perceptions I guess. I have seen some terse responses and I’m probably guilty as well. The user forums only provide first level support. If you have a problem that is impacting you then a support ticket is your main hope to get attention from the company. When problems are reported here we can’t tell if a problem ticket has been created or not, so a reminder to do so doesn’t hurt.
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