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hanseric

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  1. Older content had partial data. A bit more than the latest note, but no history had all the data I needed, with the most recent one having a half a sentence (should have had tons of images and text) since the system was doing an excellent job of deleting my data randomly.
  2. Can't really tell without seeing inside each note version. One would expect the most recent note to have the most information. The earliest note history would have the least information (since it hasn't been typed yet). As you build the note, each version is captured and the note should grow. For me, however, the most recent note had almost no data (a half a sentence). That's just not helpful and it seems like a design flaw to me.
  3. I have 10.58.8 now and am watching it closely. Hopefully it addresses the Note History as well. It's not working as an incremental back up. I have had histories where the latest note had the least amount of data on it (e.g. a half a sentence where the one before it had more). History will be of no use until they fix that. Broken sync that loses data and dysfunctional Note History are a BAD combo. I'm watching closely to see if this new version is better on this point. Right after I installed it (after deleting the prior app version), I saw an improvement with Tasks which may have been related to sync'ing--hard to tell. I would try and change a date of a task that was due and it wouldn't Save. Well, it would but it would take 2+ minutes. If I hit Save more than once while waiting, it would spawn duplicates of the task. That seems to be resolved. But right after I installed 10.58.8, I clicked New to make a new note and got a spinning wheel of death for well over a minute before I bailed to do something else. Not sure if it ever created a new note or not. Needless to say I'm still a donkey on the edge with this thing, to quote the movie Shrek.
  4. I have an ongoing ticket running with EN Support. The last email back from them was from 9 days ago (I got busy and didn't see it until today with this latest issue) and it says, in part: Thank you for bringing this to our attention. I am sorry to hear about the missing content. The error in your activity log confirms a known issue that should now be addressed. When the content is missing from the note, the only way to recover it would be via the previous version saved in the Note History. If you cannot recover the information through note history, it is probably due to this syncing issue and the content didn't sync properly to create a note snapshot. Unfortunately, we don't have a way of retrieving deleted content from a specific time frame if it hasn't been saved in the Note History. I realize that you already checked the Note History, and the earlier version saved there did not have the missing content. In this case, I'm afraid the content may not be recoverable from our end. ... Clearly it's not "addressed". I just responded to it with my YT video and some text. I'm at my wits end on this. I don't understand why they haven't rolled this back (sync'ing code). It's an unmitigated disaster in my book. They are murdering my notes randomly. No reason for me to use a tool like this if I can't count on the integrity of the very notes I'm creating in the system. I've got 27,000 notes and 10 years of history right now and I'm seriously assessing other options now, as much as it gives me a sour gut to even consider what that's going to mean for me and my daily workflows.
  5. This is getting worse. Lost all my trading notes today. Also their Note History is a joke. The most recent note has the least amount of data. Incremental backups aren't supposed to work like that. The most recent note should have the most data in it. I had images, well formatted text, an audio. It all disappeared about 10 mins after I created it. I can't possibly recreate it. When I went to the most recent history in Note History, it had a half one of the many sentences. WTF!!?? Me trying to show it and being unhappy.
  6. When you say "popped out window" do you mean the "Open in new window" feature? That has not been an issue for me. Mine are all in EN main program when this happens. I'd be very surprised if the issue was related to the note being in its own window.
  7. I can't reproduce the issue. I opened notes on both iPhone and Macbook, pausing each time to see if it updated the Updated date. Neither did so after opening the note. So it's random. Unviewed notes will suddenly just appear up top having been "edited" recently, when I know I didn't come near the note.
  8. I'm constantly moving between my Macbook Pro and iPhone as it relates to EN. But I first noticed it in the Macbook. Haven't had time to do a lot of fiddling with it to see if I can divine from which this is being caused. Not even sure how I would do that.
  9. Now I'm having notes rise to the top of my Notes that say they were edited "57 minutes ago" when the last time I edited them according to Note History was two weeks ago or something like that. This is pushing down notes that I actually edited/created in the last day or so. This started late last week sometime. I deleted one of the notes because I don't need it anymore but another one is annoyingly rising to the top when it shouldn't be. Is Sync's sync'ing somehow getting counted as an Edit??
  10. The sync'ing issues continue. AAARGH! Just made a note with text in Macbook. Then saw that it sync'ed with my iPhone 13. Then used iPhone 13 to add 4 document images to the same note. That note has the green triangle on it to show it hasn't sync'ed yet (after many minutes and me manually asking EN to sync by dragging down with my thumb on the screen and it showing a sync circle come and go). No change. So I go look at the same note on Macbook and what I see is some animation that looks like it's trying to bring the images in: I see that on Macbook and Evernote.com versions of the note. I updated Macbook app to latest version and restarted all the apps. No change. I can't run a business like this, Evernote. It would be really great if you could roll back your sync'ing code and go back to the drawing board with it and get it right. I can't lose data AND have a 2 minute task turn into 15 minutes. I'm getting to a point where I am having thoughts of starting over with some other system rather than put up with much more of this, as much as it pains me to say after 14 years of customer loyalty. I don't have a staff of people. It's me and Evernote and a couple of other systems in my workflow. Evernote needs to WORK, not cause me more work. "Sync'ing" is still happening in the time it took for me to write all this out (about 10 minutes). No change to this situation. Very, very frustrating.
  11. To be honest, I didn't even know there WAS a Note History feature. That must have come out during the time I tuned out from all the EN software version updates. I just tried it and managed to recover about 25% of what was missing. So that's something. Thanks for that suggestion @eric99. But the rest of it will have to be recreated again. I'll have to work Google Drive for a while until all this is sorted. I simply cannot bank my business on Evernote if there's any risk of losing data in this way. Plus, when this happens it has a kind of gaslighting effect on me and makes me question myself. I don't need that kind of grief from my tools, I can tell you that for nothing!
  12. Yesterday I took the time to write 6-7 section note which I planned to post as a short work presentation to help SMB owners. I was inspired and managed to get all my thoughts out quite clearly into a detailed post I felt would help small business owners. I KNOW I finished it in EN. Today I go back into it and half the note is gone. Neither my Macbook, iPhone nor web clients possess the full note. Not sure I can recreate it the way I wrote what I wrote originally Never seen this happen in the decade+ I have been with EN. Gotta admit I'm pretty steamed right now. I discipline myself to get the whole thought out of my head at once, check the box in my mind letting it all go because I've captured it in EN and now I find out the next day I did my mental shredding too early. Is this probably the Real Time Editing? Seems like the most recent version of EN is when things went started getting jenky. This issue and then I have had many instances of opening a note and waiting for more than a blank space where the note should appear. This is happening a LOT. Every hour. EN is costing me too much time-money now.
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