Shane D.

@bit Thanks for reaching out! Can you elaborate a little bit on the issue you're encountering? You stated: To clarify, are you saying that your monthly quota reset as it should, correct? However, you're saying that even after your quota reset, your new quota was already used up and you still have unsynced notes, correct?

@terryhatmaker @Egor T. @Powerfab@Zardoz Thanks for reaching out! To clarify, are you using the same Evernote Account/email address to login to Evernote that you used to sign-up for beta access? We enabled user access to the search beta features by specific Evernote Account/email address, so if you are using multiple Evernote Accounts this may be why you are not seeing the features. If you are still having trouble accessing the search beta, please reach out to me via DM and I will work to resolve the issue and get you access!

The latest Web Clipper for Safari is now available This release supports macOS Catalina/Safari 13 and includes: Clipping PDFs viewed in a browser Smart filing Switching between multiple accounts Speed/performance improvements Logging out of Web Clipper Bug fixes Upcoming releases We continue to advance the Safari Web Clipper and expect upcoming releases to include: Web Clipper keyboard shortcuts Using Web Clipper in the contextual menu (aka “right-click menu”) “Custom clips” (specialized clipping on sites such as Twitter, Yahoo, and more) Bug fixes You’ll be notified (through the Mac App Store) as future updates to the Safari Web Clipper extension become available. If you have NOT installed macOS Catalina/Safari 13 We recommend that you update your extension now to ensure compatibility with macOS Catalina and recent/future versions of Safari.

@Paul A. Thanks for reaching out! You recently wrote: There were only a certain number of accounts that were invited for this specific search beta, and it doesn't appear that the beta features are enabled for your account. That being said, please feel free to reach out to me via DM if you're interested in joining the beta!

@nigebj Is it possible that you have multiple Evernote Accounts that use different email addresses? I ask, as we enabled the beta search features for a certain number of accounts, so we may have enabled it for one account but not for the other. If you do have two accounts, could you try using the other account and see if your access is available? Let me know if you have any other questions!

Hi All, In one of the first episodes of Evernote Behind the Scenes, CEO Ian Small and senior designer Mariano discussed our plan to improve search in Evernote Web. At the time, it was just that: a plan. Now Ian checks in with May, a senior product manager at Evernote, to see how that plan has become a reality. They put a working version of Evernote’s improved, soon-to-be-released search through its paces, showing how it really is “more interactive, more meaningful, and ever more useful."

Hi there, Thanks for reaching out and for your interest in the Evernote Certified Consultants Program! At this time, we're no longer accepting new applicants. However, if you've signed up in the past, we'll notify you once we begin accepting new applicants again. Let me know if you have any questions!

Hi All, We've released an updated version of the Web Clipper. Learn more here:

@andreasfish Please see:

@Beatriz123 Thanks for reaching out! Could you see if the steps in this thread fix the issue?

Hey All, Thanks for reaching out! Yes, Skitch should work for Catalina. However, you may need to toggle/change a setting. Please go to Security & Privacy> Screen Recording, and allow Skitch. Let me know if the issue persists after doing this.

Hi All, We wanted to provide some clarification regarding changes to how Dark Mode is handled for Evernote for iOS 13. If you’re still on iOS 12, you can enable Dark Mode via the in-app settings in the Evernote App for iOS. However, for Evernote on iOS 13, Dark Mode settings are only accessible via the iOS level system settings. To enable Dark Mode for Evernote for iOS 13, please see the following information below: When you enable dark mode on your iOS 13 device, Evernote will automatically switch to the dark color theme. To enable dark mode on your iOS device: 1. Open the Settings app. 2. Tap Display & Brightness. 3. In the Appearance section, tap Dark. (Note: Switch to the Light appearance in your device’s settings to disable dark mode.) We’re still investigating ways to optimize Dark Mode in future updates, so please feel free to reach out via DM if you have any questions, or to start your own thread if you have any feedback! P.S. - Don't forget, you can add a Dark Mode toggle to your control center to more easily enable/disable Dark Mode theme: To do this on your iOS 13 device: Tap on Settings > Control Center > Customize Controls From the Customize Controls screen, tap on the “+” button next “Dark mode.” This will enable the dedicated dark mode toggle on your Control Center for easier access.

Hi All, Please see this information regarding Penultimate and iPadOS compatibility:

Hi All, If you have updated to iPadOS, you may be experiencing a temporary usability issue with Penultimate. We’re pleased to announce that, with today’s update, Penultimate is now ready for iPadOS. This update restores full functionality to Penultimate on iPadOS, including creating and saving your drawings. We apologize for any inconvenience this may have caused you, and appreciate your patience.

@Kittyk4y @ant in sa @JeffPage @C Eric Hi all, I wanted to let you know that I've merged your comments from a different thread into this thread in order for us to better track user sentiment/feedback regarding this Penultimate issue. Feel free to reach out to me directly via DM if you have any questions!

@Metrodon @Trippalhealicks Thanks for reaching out! We pushed out an update last night that should have fixed this issue. Please try logging in/out if you haven't already, and let me know if this issue persists.

Hi All, I wanted to let you know that we are aware of this issue, and are working to address it as quickly as we can. As @DTLow linked to, please see the recent update post for the most current information regarding this issue. That being said, I will follow-up here once I have more information.

UPDATE: This issue has been resolved! For the most current information, please see this: Hi All, With Apple’s release of iPadOS, you will experience temporary usability issues with Penultimate if you choose to update to iPadOS now. You will still have the ability to launch the app, but you will be unable to create and save drawings until a new version of Penultimate is released. We are working quickly to restore Penultimate’s functionality for iPadOS. In the meantime, here are some options: Keep using your current iOS version on your iPad.This interruption only applies to iPadOS. Penultimate will continue to work with previous versions of iOS. Download the Evernote app on iPad to get similar functionality.You’ll be able to: Sketch directly on the screen using your finger or a stylus Select from different pen tips and highlighter colors Draw shapes and have them snap into place Work on detailed drawings by pinching to zoom in Save drawings as notes directly into your Evernote account If you have NOT updated to iPadOS, we recommend waiting until a new version of Penultimate is released. This will ensure you can continue using all the features of Penultimate. We apologize for any inconvenience this may cause you, and we appreciate your patience. We’ll let you know as soon as an updated version of Penultimate is available for you to install. Thank you, Evernote Team

@Lindy SYT Thank you for reaching out and for letting us know! I've reached out to you via DM to get some more information, so please see my correspondence there. Given the nature of this issue, I'm locking this thread as we want to ensure that we're keeping and discussion of payment information private. Let me know if you have any other questions.

@PinkElephant @taden @rubendny @JMichaelTX Hey All, Wanted to let you know that I've merged your feedback/comments on this topic from another thread, into this thread so that we can better track user feedback/sentiment. Let me know if you have any questions!

Hi All, Some of you reached out concerned about not being able to provide feedback for this issue. In general, we close replies on community announcements as they are meant to be informative, and not a location for ongoing discussion. In the past, when we've allowed commentary on announcements the conversations tend to get off topic quickly, and make it more difficult for users to easily find the information they're looking for. If you have feedback on this issue, please provide that here: As always, feel free to reach out to me via DM if you have any other questions!

@taden Thank you for reaching out! I'm sorry to hear about your experience thus far, and will certainly relay your feedback to our teams. As for this comment: We close replies on community announcements as they are meant to be informative, and not a location for ongoing discussion. In the past, when we've allowed commentary on announcements the conversations tend to get off topic quickly, and make it more difficult for users to easily find the information they're looking for. However, you are certainly more than welcome to share your feedback by creating a new thread. We're trying to centralize user feedback/commentary on this issue here so we can better track it, so I'm going to merge the relevant user commentary into this thread: I hope this helps to clarify, and feel free to reach out to me directly if you have any other questions!

@jstncwlcx Thank you for reaching out, and for sharing your feedback. As Gazumped mentioned, we're working to centralize feedback regarding the clipper issue here: That being said, I'm going to lock this thread so that other users can be directed there. Feel free to reach to out to me if you have any other questions, and keep an eye on that thread as I will provide further updates there about the Safari clipper issue as soon as they are available.

Oct 31 Update: Hi All, If you’ve updated your web browser to Safari 13 The recent Safari update removed Evernote’s Web Clipper from your list of extensions. To fix this, please install the latest version of Web Clipper today. This update restores Web Clipper to Safari 13, and is also backward-compatible with most previous versions of Safari. The update includes primary features such as saving screenshots, adding bookmarks, and clipping web pages. But in order to get a Safari 13-compatible version of Web Clipper to you as soon as possible, we’ve had to prioritize features, which means a few features aren’t yet ready. Below is a summary of upcoming releases to get you back to a fully-featured version of Web Clipper as soon as possible. Release 1 (current release, available Oct. 14) The following features are included in this release: Support for all primary clip formats: Article Simplified Article Full page Screenshot Bookmark YouTube (custom clip) Amazon (custom clip) Annotating clipped content Switching between dark mode and light mode Release 2: In addition to the features listed above, this release will also include: Clipping PDFs viewed in a browser Smart filing and tagging Using Web Clipper in the contextual menu (aka “right-click menu”) Logging out of Web Clipper Switching between multiple accounts Release 3: This release is targeted to go live before the end of October. This will be our full-featured Safari Web Clipper extension release and it will restore all functionality, including popular features such as: Web Clipper keyboard shortcuts “Custom clips” (specialized clipping on sites such as LinkedIn, Twitter, Yahoo, and more). You’ll be notified automatically (through the Mac App Store) as updates to the Safari Web Clipper extension are available. If you have NOT installed Safari 13 You can keep using Web Clipper in its present form and wait for the full-featured Web Clipper extension update. However, if you choose to update your extension now, you will ensure compatibility with macOS Catalina and past/future versions of Safari. We apologize for any inconvenience this may have caused you, and appreciate your patience.

Hi All, Thank you for reaching out, and for your feedback. To be transparent, this release surprised us as much as it surprised you. We were prepared to have Web Clipper for Safari 13 ready for the release at a different disclosed date. Our team is working diligently to have our updates complete ASAP, and l'll follow-up here with an update as soon as it's available.