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Shane D.

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Everything posted by Shane D.

  1. @sjachille Thank you for your feedback! For the purposes of this forum, we're looking to focus on the editor experience. That being said, I'm moving this thread to a more appropriate location. However, please continue to share any feedback related to the editor experience here, and any general feedback in our product feedback sections of the forum. Thanks!
  2. @Daryush @sjachille @Larry_C @Enrico Nahler Thank you for sharing your feedback regarding notebooks on the side bar! For the purposes of this forum, we're looking to focus on feedback/suggestions regarding the editor experience. In this case, I'm going to move this thread to our product feedback area as it pertains more so to a general request. Please continue to share your feedback, and let me know if you have any questions!
  3. Hi All, With the closure of Google +, we've launched this new section within the discussion forums to act as a centralized location where we will announce new beta releases for Evernote for Android, and where users can share their questions, thoughts, and feedback regarding those betas! If you're wondering how to enroll in the Android Beta for Evernote, please see this. Feel free to reach out to me directly if you have any other questions!
  4. Hi All, Feedback for Evernote for iOS Betas are handled within the actual app, and not via our forums. If you're looking for information on how to install the Evernote for iOS Beta, please go here. To provide feedback for Evernote for iOS please do the following: Open the Evernote for iOS Beta App on your iOS device Tap the profile icon in the bottom right hand corner to reach the settings screen: Tap on the Support button: Tap on Beta feedback to leave your feedback or comment: If you have any other questions, please reach out to @Shane D.!
  5. @sam_beh Please see @Rich Tener's post above if you've encountered a similar issue.
  6. Hi All, You may have noticed that all threads requesting Inline Tags/Anchor Points have been merged into this thread, regardless of platform specificity. (This is a separate request from the ability password protect the Evernote App itself) This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for Inline Tags/Anchor Points here!
  7. Hi All, You may have noticed that all threads requesting the ability to use text collapse/outlining have been merged into this thread, regardless of platform specificity. This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for the ability to use text collapse/outlining here!
  8. Hi All, You may have noticed that all threads requesting header styling features have been merged into this thread, regardless of platform specificity. This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for header styling features here!
  9. Hi All, You may have noticed that all threads requesting an Evernote integration with Grammarly have been merged into this thread, regardless of platform specificity. This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for an Evernote/Grammarly integration here!
  10. Hi All, This thread was moved to a more appropriate location. Thank you!
  11. Hi All, First, I wanted to let you know that we are aware of the issue and are working to address it. Secondly, I've gone ahead and merged other thread into this one so that we have a better idea of the number of users this is impacting, and to create a centralized location for updates regarding this issue. I'll follow-up here once I have more information!
  12. Hey All, Thank you for reaching out! I wanted to let you know that we are currently in the process of determining how we will be migrating the Android beta community to a new location with the closure of Google +. That being said, I'll follow-up here as soon as I have more information, but let me know if you have any questions in the meantime.
  13. Member Level Criteria: Updated (Jan 29, 1019) Our community’s member levels are determined by commenting activity—when you reach a certain level, you are automatically placed into a new group with a new member title. (To see the badges associated with each level, go here) Guest - New User/Not logged in Level 1 - 0-9 posts; Must have first post approved by Admin Level 2 - 10-99 posts Level 3 -100+ posts Level 4 - 300+ posts; 50+ Reputation Points; Admin Approval Level 5 - 500+; 75+ Reputation Points; Admin Approval Member Level Access/Perks: Guest (New User/0 Posts) - User has not, or is not, signed in and may only be browsing. They cannot create or reply to posts, use any forum features, and they will only have ‘view’ access. Once a user signs in or registers with an account and posts, they will be automatically upgraded to Level 1 status. Level 1 (0-9 posts)- Once a user signs in, their first attempted post must be verified by an Admin. Once their first post is approved, they will be able to post content that will be immediately viewable to the forum community. Additionally, Level 1 cannot post more than 5 times in one day, start more than 5 conversations/PM's in a day, cannot message more than 1 recipient in a conversation/PM at one time, and are limited to 5 reactions per day. On their 10th successful post, they will be automatically upgraded to Level 2 status. Level 2 (10-99 posts) - Have all permissions available to Level 1. Additionally, they do not have content post, conversation, messaging, or reaction limits. On their 100th successful post, they will be automatically upgraded to Level 3 status. Level 3 (100+ posts) - Have all permissions available to Level 2. Additionally, Level 3 users can use profile signatures. After achieving 300 posts, and a reputation score of 50 points, they will be upgraded to Level 4 after admin approval. Level 4 (300+ posts; 50+ Reputation Points; Admin Approval) - Have all permissions available to Level 3. Additionally, Level 4 users can report content for direct review by Evernote Staff. Level 5 (500+ posts; 75+ Reputation Points; Admin Approval)- Have all permissions and moderator powers available to Level 4. Additionally, their posts and replies will be highlighted. Reporting and Moderation: Reporting Posts (Available to Level 4/5) - Reporting posts flags content and places it in a review queue. At that time, the person who is flagging the content can add a note about why they are flagging the content. Once in that queue, a member of the Evernote Staff will review the content and any notes, and determine what needs to be done. Update: Due to a technical limitation, these rules will not retroactively affect your account to upgrade your member level. If your member level is not accurate and needs to be adjusted, please reach out to Shane D. directly. Thank you!
  14. Hi All, We are making some changes to the member-leveling system in the discussion forums. Moving forward, we will no longer use the speciality naming conventions, and have moved to a numerical level system. You can find a comparison of the naming changes below. Nomenclature Chart: Old Name: New Name: Guest Guest Member Level 1 Member + Level 2 Noteworthy Level 3 Guru Level 4 Super Guru Level 5 Why are we making these changes? Simplifying the nomenclature to a numerical system will make a user’s contribution more easy to recognize Specialized group names can cause confusion, and often become stale or outdated over time Internally, simplifying the level system makes it easier to manage/update community assets like member-level names, badge updates, etc when newer changes/updates are necessary Member-Level Badge Changes: Along with changes to the naming conventions, you will also see a change to the user badges. You can see the new badges in the table below. Please note, ONLY paid Evernote employees/staff members will have the Evernote Staff badge. Additionally, all former employees will have the Evernote Alumni badge to signify that they were previously employed with Evernote. Guests do not have a badge.
  15. Happy holidays! I’m excited to announce the launch of the Ever Better Challenge, a free 30-day program from Evernote to help you reach your 2019 goals. Many of us make New Year’s resolutions, but 4 out of 5 people fail to reach them. The Ever Better Challenge is our effort to change that. By focusing on changing one small habit, and sticking with it, you can change your life. Starting today, you can download specialized templates to help you identify a habit you’d like to change, and create a plan to make it happen. We’ll also be bringing you helpful advice, practical tips, and plenty of support and encouragement. We’ve created a dedicated Facebook group for anyone interested in taking the Ever Better Challenge. And check out this page for more information. If you have any questions, feel free to reach out!
  16. Hi folks, we've just released Evernote for iOS, Version 8.17.2 that should help address any lingering issues. Please update to this version, and see if you still encounter pdf issues.
  17. @DavidAmpleford The fix was implemented from our service side. Meaning, there isn't an update required, and you should see the fix without having to do anything. @JimLipp @JimPop Have you noticed the issue with image clarify happening with multiple notes, or just specific ones? If possible, could you try recreating one of those notes with unclear PDF thumbnails, and then see if the thumbnail images are still blurry?
  18. Hi @nyhunter77, As @DTLow mentioned, please check the Mac OS settings, and let me know if that does not fix the issue.
  19. @TdeV Can you post a screenshot of what you're seeing? We've never offered the ability to encrypt an entire note, so I'm interested to see what you're observing. Hopefully, we can figure out a solution from there. Let me know if you have any other questions!
  20. Hi All, The 2019 Calendar Templates are now available. You can find them here!
  21. Hey All, I've merged a couple of threads regarding this issue into one to better enable us to track it. That being said, we've alerted our teams and they are currently further investigating into the root cause of the issue and will work to fix it as quickly as they are able. I'll follow-up here once we have more information. Please continue to share your experiences with this issue here for the time being.
  22. Hi All, Thanks for reaching out. To clarify, is the text still blurry if they open the notes in separate editor windows? I ask as I believe this a known issue that we are working to fix, but want to make sure that this is the same one.
  23. Hi there, Thank you for reaching out, and please allow me to elaborate! Generally, you can go to the Security Settings page in your account and change the email address that is listed there to one that is more desirable: However, you mentioned: The reason for this is that deactivating your Evernote Account does not close the account, or free up the email address tied to the account. Instead, deactivation places the account into a dormant state, and allows for the account to be reactivated at a later time. In order to free-up the email address from an Evernote Account, you would need to close the account. This is mentioned here https://help.evernote.com/hc/en-us/articles/208314088-How-to-deactivate-and-reactivate-your-Evernote-account: Via the support ticket, an agent will confirm with you that you are ready to close the Evernote Account, and once they receive your confirmation, they will close the account and remove the email address associated with it. (Note: This will prevent future account reactivation) Once the account is closed and the email address is freed up, you can then associate that newly freed email address with a different Evernote Account. Workaround: Also, as a workaround solution to closing your Evernote Account to free up the email address, you can use this process to substitute in a different email address that you own, which then frees up the email address originally tied to that Evernote Account. https://help.evernote.com/hc/en-us/articles/209004757 I hope that this answers your question, and please feel free to reach out to me via DM if you're encountering further issues!
  24. Hi All, I've merged the threads regarding this issue into this individual thread. That being said, we are still working to fix this issue as quickly as we are able. I'll follow-up here once I have more information. Please feel free to reach out to me directly if you have any other questions!
  25. @Chelazo Thanks for reaching out, Are you still encountering this issue?
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