Shane D.

@t.wiediger @Binnih Thank you for letting us know! I'm glad to hear that you were able to find a workaround, but am sorry to hear that you're having trouble with German language selection in the general. We're further investigating into this issue, and I'll follow-up once I know more. @Todd O. Are you experiencing a general crash issue also? Do you use German, or any other language selections? Let me know as this will help us as we further investigate.

Welcome to the September edition of the Evernote Forum Digest! (Para Español) Make sure to hit the Follow button in the upper right-hand corner to subscribe to the Forum Digest, and get notifications for new releases. What's New? Announcing the new Evernote for iOS! Check out our recent announcement for updates on the new Evernote for iOS. Continuing Forum Improvement We’ve created two new dedicated forum sections for the new Evernote for iOS. To offer feedback/suggestions: https://discussion.evernote.com/forums/forum/729-evernote-for-ios-requests-versions-100-and-above/ To report bugs/technical Issues: https://discussion.evernote.com/forums/forum/717-evernote-for-ios-issues-versions-100-and-above/ If you have any feedback on how to improve the forums, feel free to reach out here. Evernote Blog Updates 3 Ways to Improve Your Adaptability and Manage Your Life The world is changing every day. Are you equipped to adapt? Here's how to find direction, expand your options, and adjust your outlook in volatile times. Announcements Recap: September 2020 Issues with Evernote Points Please see this announcement for troubleshooting steps if you're having issues with Evernote Points. We temporarily closed chat support from Friday, September 4 at 5:00 PM (CDT) through Tuesday, September 8 at 8 AM (CDT). Chat support is now live and currently available. Evernote Help & Learning Updates: Here are our new and most recently updated H&L articles. NEW What's new in Evernote for iOS Welcome to Evernote for iPhone, iPad, and iPod Touch

Hi All, Wanted to let you know that we're actively investigating into the root cause of the issue. Apologies for any trouble this has caused, and I'll follow-up once I know more!

Hi All, Thanks for reaching out! It does take some time for the new app to propagate everywhere. However, we believe it should now be available in all regions/locations. Please let me know if you’re still have any issues locating it!

@Stuart Madden @s2sailor Thank you for reaching out, and for letting us know! I moved this thread from requests to the issue report forum. We had the dev team take a look and we were able to intermittently reproduce the issue. We'll follow-up here once we have more information. @stocky2605 Very glad to hear that this is working for you. Let us know if you encounter any issues!

@ej8899 Thank you for letting me know. I've gone ahead and created this thread on your behalf. I've alerted the dev team, and we're currently further investigating into the issue. I'll follow-up here once I have more information!

@NRosser Does the issue seem to occur with all of your audio files? Or just audio files with specific file types? What file type is the audio file you tested? Let me know so we can further investigate!

@Marc-ch Thank you for reaching out! To clarify, you're setting your phone's language to German, correct? I was unable to reproduce what you described, but want to make sure I'm testing correctly. Let me know as this will better enable me to determine how best to proceed.

Hi ,@Kurtageoffice I've gone ahead and merged your threads together. Moving forward, please do not create multiple threads that contain the same request. Let me know if you have any other questions!

Wonderfull to hear! Let me know if the issue crops back up!

@HRM Thank you for letting us know! I'm currently further investigating into this issue and may reach out to you directly via private message to get more information and activity logs. Let me know if you have any other questions in the meantime!

Hi All, We've seen a few reports regarding this issue, and have been able to reproduce it. Please continue to add your reports here if you encounter this issue. I'll follow-up here once we have an update. Let me know if you have any other questions!

@DTLow I believe we plan on continuing to post release notes. In that situation, it's perfectly fine to offer your feedback in direct response, and we'll sort it out from there on our end. In circumstances when you can, yes please. We want to centralize feedback and bug reports that are similar into single threads. This helps us to better understand and quantify what issues users are encountering!

Hi all, I've moved several posts to more appropriate locations as we want to make sure we're accurately capturing your bug reports and feedback. (Don't worry, they're not missing!) Please let me know if you have any trouble finding your posts. Moving forward, please try to add your comments/feedback to ongoing threads that are available, or start a new one if it's related to a specific topic. Again, we want to make sure we're capturing all of your feedback, and we will use that information to help us prioritize our next steps. Let me know if you have any questions!

Hi All, First, @rdj999 We’re very glad to hear @AgnesP was able to help you resolve the missing data issue through a support ticket! For everyone else - in some cases, particularly for those with large accounts, it can take up to ~5 minutes for all notes to appear. If you’re still noticing issues with missing notes or data after that period of time, please let us know!

@BasieBand Thanks for reaching out! I've tried a few time but I wasn't able to reproduce the issue you've described. Can you describe the behavior you're seeing? Once you take the picture, what happens? Is it freezing up? Are the notes just blank?

Hi All, We've seen a handful of reports that users are experiencing issues with their Noteshelf integration with Evernote. As a workaround solution, tap on the magic wand icon that appears in the HTML window: This should fix the formatting for content that was imported from Noteshelf. Feel free to reach out to me directly if you have any other questions regarding the Noteshelf integration!

@dem @TheGrudge Thank yo so much, and we're glad to hear you're enjoying it! Also, feel free to start a Tables thread if you have any specific thoughts/feedback you'd like to share.

Thank you @danio72! We're so glad you've been able to help us beta test, and we hope you enjoy using the new Evernote!

平素より Evernote をご利用いただき誠にありがとうございます。 本日、ついに新しい Evernote for iOS がリリースされたことをご報告いたします。 皆様のご要望にお応えして、新しいエディタ、多彩な編集ツール、より強力になった検索オプションを搭載。さらにすべてのデバイスでデザインと操作感を統一しています。詳細は、ヘルプ＆参考情報で iOS 用の新機能の記事をご覧ください。 Evernote 10.0 for iOS は今後数週間で段階的にリリースしてまいりますが、すぐにご利用になりたい方は、iOS App Store からダウンロードいただけます。 このリリースは、これからも続く Evernote の進化の第一歩にすぎません。今後の道のりについてはこちらでご覧いただけます。 新しい Evernote for iOS に関するご意見やご感想がございましたら、ぜひ新しい iOS フォーラムにご記入ください: https://discussion.evernote.com/forums/forum/729-evernote-for-ios-requests-versions-100-and-above/ 技術的な問題やバグの可能性がある事象についての報告はこちらからお願いいたします: https://discussion.evernote.com/forums/forum/717-evernote-for-ios-issues-versions-100-and-above/ 今後ともどうぞよろしくお願い申し上げます。 シェーン

Hola, ¡Me siento muy contento de anunciar que hoy estamos lanzando el nuevo Evernote para iOS! Hemos estado escuchando sus comentarios y nos complace compartir el trabajo que hemos estado haciendo, incluyendo: un nuevo editor, mejores herramientas de formato, opciones de búsqueda más poderosas y una experiencia más consistente en todos sus dispositivos. Visita el artículo de Ayuda y aprendizaje Cuales son las novedades para iOS para conocer más detalles. Estaremos lanzando Evernote 10.0 para iOS dentro de las próximas semanas, pero a partir de hoy todo aquel que quiera tener la nueva aplicación de Evernote para iOS puede obtenerla visitando la App Store de iOS. Estas mejoras son solo el comienzo del camino para seguir brindándote un Evernote cada vez mejor. Para obtener más información sobre el proceso, haz clic aquí. Si tienes comentarios sobre el nuevo Evernote para iOS por favor deja un mensaje en nuestra nueva sección de iOS en el foro: https://discussion.evernote.com/forums/forum/734-evernote-para-solicitudes-de-ios-versiones-100-y-superiores/ Si se te están presentando problemas técnicos o necesitas reportar un posible fallo, por favor hazlo aquí: https://discussion.evernote.com/forums/forum/733-evernote-para-problemas-de-ios-versiones-100-y-superiores/ Gracias, Shane

Hi All, I’m happy to announce that today we’re releasing the new Evernote for iOS! We’ve been listening to your feedback and we’re excited to share the work we’ve been doing including: a new editor, better formatting tools, more powerful search options, and a more consistent experience across your devices. Visit the What’s new for iOS Help & Learning article for more details. We’ll be rolling out Evernote 10.0 for iOS over the next few weeks, but starting today, anyone who wants the new Evernote for iOS app can get it by visiting the iOS App Store. These improvements are just the beginning of the journey to keep giving you an ever-better Evernote. To find out more about the process, click here. If you have feedback regarding the new Evernote for iOS please leave it in our new iOS forum section: https://discussion.evernote.com/forums/forum/729-evernote-for-ios-requests-versions-100-and-above/ If you are experiencing technical issues or need to report a possible bug, please do so here: https://discussion.evernote.com/forums/forum/717-evernote-for-ios-issues-versions-100-and-above/ Thanks, Shane

Hi All, We've seen reports from users that they are unable to redeem their Evernote Points. If you are experiencing issues with Evernote Points, please contact us by opening a support ticket here: https://help.evernote.com/hc/en-us If you are unable to open a support ticket, please notify us on this thread and we will reach out directly: Please feel free to reach out to me directly if you have any other questions!.

@John_phil Thank you for letting us know! I'm reaching out via DM to provide further assistance.

@Mahesh Narala What region/country are you trying to connect from?