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Everything posted by Dave-in-Decatur
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Probably the simplest approach would be to reset the app. By this I mean log out of it, maybe restart your mobile, and then log back in. If that doesn't work, then you could uninstall the app from your mobile and reinstall it. If you have any notes that are available offline, first make sure that they are up to date, and of course sync your notes before you uninstall. After uninstalling, restart your mobile, then re-install Evernote. Give it a couple of minutes to sync, and see if things are better. If you've been careful to sync before uninstalling, you won't lose anything this way, since the master copy of your notes is stored on Evernote's servers.
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Can Evernote support code syntax highlighting
Dave-in-Decatur replied to OasisLee's question in General Technical Issues
Welcome to the forums. Just to be clear, it's user-to-user here. No need to apologize. My opinion is that this is a very significant feature for people who write code, and a meaningless waste for people who don't. Code writers are important, and more numerous than they used to be, but I think that even by "today's standards" they are a relatively limited segment of the user population. What's important is to find what works best for one's own purposes, and I wish you luck in that. -
Missing thumbnails (in notes from android app)
Dave-in-Decatur replied to janndk's topic in Evernote General Discussions
Glad it's sorted, @eric99. I tried creating a test note and letting it sync, did so a couple of times, and it didn't fail. Probably something local or idiosyncratic in any case. -
Unable to Upload
Dave-in-Decatur replied to sfranquis1's topic in Evernote for Windows Issues (Versions 10.0 and above)
Great catch! As this thread shows, there have been a number of problems reported that are similar to this. I wonder if a similar cause could be responsible for what some others are experiencing. -
Hello, and welcome to the forums. My guess would be that this has to do with Evernote's near-constant syncing of changes while you edit. I'm not an expert on today's computer hardware, but is this a problem? Does it prevent the computer from doing other things in a timely way? I haven't checked, but I assume it works much the same way for me, and the machine does not seem hampered by it.
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Missing thumbnails (in notes from android app)
Dave-in-Decatur replied to janndk's topic in Evernote General Discussions
@eric99, I'm not seeing this at all. Does it happen with any note you edit, or just a particular one? You know the drill: uninstall, restart the device, reinstall (and you may already have done that). What kind of phone are you using. -
What exactly did "updating your free account" involve? This isn't clear to me.
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Hello, and welcome to the forums. Perhaps someone who uses a Mac can offer some suggestions soon, but I will say that there have been several reports of this kind of problem lately. If you have a paid subscription, you might want to create a support ticket (https://help.evernote.com/hc/en-us/requests/new); if not, it might be worth subscribing for one month in order to do so.
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Hello, and welcome to the forums. This it sounds to me as if the information did not sync properly to or from Evernote's servers at some point. If you're using the Windows desktop app, you could try using the Web client (https://www.evernote.com/) and see if your information is there. That client connects directly to Evernote's servers. If you have a paid subscription, you could access the note history to see if an earlier version of the data is there. (If you're on the free plan, you could subscribe for just one month to have access to note history, which is maintained for free as well as paid accounts.)
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Just to be clear, in my Android phone there is a button in the navigation bar at top that turns auto-rotate (as opposed to locked portrait orientation) on and off. With this button turned OFF, Evernote on unpredictable occasions improperly rotates into landscape orientation when the phone is turned sideways or laid down. A restart of the phone fixes it ... for awhile, the length of the "while" being unknowable.
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Sorry to respond to this so many months later, but the issue is a persistent one. I have a Samsung S22 Ultra with Android 13 on Verizon, and there is no auto-rotate setting anywhere in the Accessibility settings (or elsewhere). @RachelGomez, can you indicate what version of Android this works on (including phone and provider, since the phone makers and providers always mess with the OS)? Thanks.
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I don't have any experience with encryption, but I do know that it can take awhile for what shows up in a snippet to be updated to the current state of the note. In this case, though, it might be safest to copy the (unencrypted) data to a new note and encrypt it there, then delete the problematic note and then delete it from the trash. What Evernote client are you using? There is still a feedback option in the Web client (click on your account name at top left), but not in the Windows desktop app. Support is at https://help.evernote.com/hc/en-us/requests/new, for paid subscribers.
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Trying to edit a web clip on EN Desktop
Dave-in-Decatur replied to C Shannon's topic in Evernote General Discussions
In my experience, it can be reversed with Ctrl+Z Undo. But you can't have both without, as you say, duplicating. In order to have both simplified and original content, I suppose a person could: Duplicate the note. Simplify the clipped content in the duplicated copy. Merge the simplified note back together with the original note that has the clipped content. -
Trying to edit a web clip on EN Desktop
Dave-in-Decatur replied to C Shannon's topic in Evernote General Discussions
Yeah, that's one that pretty much everyone has to just stumble across, unfortunately. But it's so cute! It's a magic wand! In my experience, it can be reversed with Ctrl+Z Undo. But you can't have both without, as you say, duplicating. -
Missing thumbnails (in notes from android app)
Dave-in-Decatur replied to janndk's topic in Evernote General Discussions
I did the update, and everything seems the same. "Miscellaneous bug fixes." Which do not include the minor but annoying bug wherein the app rotates to landscape mode without permission. -
Missing thumbnails (in notes from android app)
Dave-in-Decatur replied to janndk's topic in Evernote General Discussions
I'll have to get that update and see if it breaks thumbnails for me. 😄 -
Web Clipper randomly closing
Dave-in-Decatur replied to CorsairKM's question in General Technical Issues
Thanks, @PinkElephant. I don't use screenshot clipping, hence my confusion. I agree, much safer to clip what one wants to clip, then do highlighting, etc., in Evernote.