My apologies if my post was unclear or confusing.
Below is an attempt for me to reproduce my experience, I hope it is helpful:
1. I open a random article on the internet;
2. I open the web clipper, which displays over the article
3. I usually use the 'simplified article' format
[PROBLEM #1 - Sometimes the console is minimized and I have no way of opening it to the full extent, I click the arrows in the upper right corner but there is no reaction]
4. I read the article and highlight parts that I find interesting or important to remember;
[Problem #2 - it sometimes happens to me that in the middle of doing the highlights, the web clipper just decides to shut down and takes me back to the original article. if I just reopen the web clipper, I obviously have to start the highlighting process all over]
5. In the web clipper console, I choose the notebook under which I want the clipping saved ("Save to")
6. In the web clipper console, I choose tags that I want to add to the clipping
[PROBLEM #3 - sometimes when I hit 'enter' to add a tag, instead of adding the tag and letting me add a second tag or opting to save the article - the console just closes without actually even saving the clipping, which means that I have to start over]
[Problem #4 - beyond the issues described above, sometimes when I do manage to get to the point of clicking 'Save' - it gets stuck at "Saving your clip" and remains like that for minutes on end - which has not always happened]
I don't know if it makes a difference, but I have made sure that I am using the latest version of Chrome, in case it might be a compatibility issue.
I hope some of this is helpful. I can try to record my screen while doing this and hope to catch the glitches like that.
Thanks in advance!