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Phil Ryan

Up arrow in top right corner of note in mobile app

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I have several notes that have a snippet in the upper right corner with an up arrow, and these notes will not sync to my computer. I've opened them and re-saved them, and even tried tagging them or moving them to other notebooks, but no luck. What does the arrow mean, and how can I close the note on my mobile and get it to sync?

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First try pressing sync icon on the home screen. Also, check to see if sync on wifi only is checked in Settings - General. If it is and you don't have wifi access things won't sync. If neither of these work go to Settings - Activity Log and see if there is an error of some sort.

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Why can’t I delete notes that have the little green arrow pointing upwards? How can I contact Evernote via email regarding this? 

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Actually, I've always found that little up-arrow in the corner of a note to be both intuitive and obvious: it means this note has not yet been synced, which can happen for various reasons (as Cal's post suggests). But of course, what is intuitive WRT computers is generally not "intuitive" in the strict or biological sense, but a matter of individual experience, perception, and preference.

As for where Evernote's reply is, these are mainly user-to-user forums. The EN support staff do sometimes offer comments, but not predictably (in my experience). Since the OP himself didn't follow up, any EN staff looking at this thread may have assumed that he had no interest in pursuing it further.

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3 hours ago, davidtderrick said:

More to the point, why are we having this discussion? Why is it not obvious? Why are unintuitive and unexplained features introduced? And where is Evernote's reply? 

Well this short thread is almost three years old.  Nowadays EN works like most IOS apps, drag down to sync.  However intuitive that is or isn't.

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3 hours ago, CalS said:

However intuitive that is or isn't

Very little in computers is intuitive. It's most all learned behavior. If there are real-world experiences that we can piggyback our brains onto, then that's kinda intuitive. But unsynched notes? Didn't learn that at my mama's knee, that's for sure...

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2 hours ago, jefito said:

Very little in computers is intuitive. It's most all learned behavior. If there are real-world experiences that we can piggyback our brains onto, then that's kinda intuitive. But unsynched notes? Didn't learn that at my mama's knee, that's for sure...

My point exactly!  Intuitive interfaces are what folks get used to doing or become trained through osmosis.  Relative to unsynced notes, yeah, not one of those things with a lot of prep.  All I know is refresh on my browser is that little circle thing and on my phone I drag the screen down, or use F5 or F9 depending upon the app.  ?

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