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JMichaelTX

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Posts posted by JMichaelTX

  1. 10 hours ago, RY27 said:

    Why so much hostility and defensiveness?

    There is a very small group of forum members who seem to feel the need to always defend Evernote, and to jump on members whose posts they don't like.  They often come across as hostile whether or not they intend to.  My advice:  just ignore them.  They are not going to change, and you will just be wasting your time trying to respond to their defensive posts.

    10 hours ago, David N - Research Analyst said:

    To clarify, my comment about Evernote being a "dysfunctional company" was not an off-hand remark. It was based on actual tech reporting that you can read

    If by "dysfunctional" you mean "not operating normally or properly", or, in my words, "not functioning well enough to deliver a high quality product", then prior to the arrival of the new CEO Ian Small in Oct 2018, I would have to agree. 

    My assessment is not just based on third party reviews, but my own personal experience using Evernote for a decade, and observing the many failed attempts of Evernote management.  IMO, the most obvious, egregious, example of dysfunction is that for years Evernote continued to make new releases with substantial new bugs, many of them very obvious.

    There's good news and bad news. 😉

    The good news is that there is a new sheriff in town.  The new CEO Ian Small seems to clearly understand the issues, and really knows how to listen to his customers/users.  He also once (years prior be becoming CEO) felt Evernote had major issues, and, in his words, "fired Evernote" -- he stopped using Evernote.  So It seems to me that he feels our pain, and has set about trying to restructure Evernote.  For evidence of this, see the Behind the Scenes Series  with Ian Small.

    The bad news is that Mr. Small has said that it is going to take some time to first complete the restructuring, then to begin adding features many users have been asking for.  He has NOT given a specific time frame, but I get the feeling that it could be 2020 before we see any new features.  That's just my opinion.

    But, for the first time in many years, I am very hopeful about the future of Evernote.  I have 20K+ Notes and don't have any plans to switch, even though it has some bugs that really annoy me, and there are a few features that I would really like to have.

    Finally, to the point of this thread, outlining/text collapse is a feature I would much like to have, as it would make longer Notes much more readable/usable.

  2. Confirmed Bug in EN Mac 7.11:  EvernoteSpotlight Plugin Crashes

      2085602725_EvernoteSpotlightquitunexpectedly.png.31f94f2b8704369f526730eed68f0f68.png

    Occurred after I logged in from Screen Saver
    The same error occurred the last two days, also after screen saver login.
    Running Evernote 7.11 (457846) on macOS 10.14.5.
     
    I submitted an Evernote Support Ticket, and quickly got this response:
     
    Quote

    Anthony P. (Evernote Help and Learning) 

    Jul 3, 20:54 PDT 

    Thank you for contacting Evernote Support. My name is Anthony and I'll be glad to help.

    I'm sorry to hear that you're experiencing crash issues with your EvernoteSpotlight. Please be advised that we are currently aware of this issue. Since we rolled out Evernote Mac 7.11, we've been getting reports regarding this, and our developers are currently investigating the cause.

     

     
    • Like 1
    • Thanks 1
  3. 5 hours ago, Shane D. said:

    In this episode, I’ll be turning the tables and directing the questions to Ian.

    @Ian Small, thank you so much for enduring the pain of "sticking needles in my eye" to be on camera and let us hear/see your thoughts.  You're doing a great job, and we really appreciate it.

    Patience is something I've taken to a new level with Evernote.  Long before you appeared on the scene, I learned that I could NOT trust a new release of Evernote Mac.  So, I stayed with my current version until I could see no one was posing issues about the current version that would impact my critical workflow.  Thus, I stayed on EN Mac 6.11.1 for over a year, until finally I felt safe to upgrade to Ver 7.10, and now 7.11.

    So, while there are a number of fixes and new features I'd love to have, I am more than willing to wait until you can get it right, and release a version with no material bugs.

    Since I know you read every post here, I'd like to take this opportunity to let you know that the upgrades from EN Mac 6.11.1 to 7.10, and then to 7.11, were very painful, and both gave me a scare that I had lost all of my 20K+ Notes.  If you'd like more info on this, I'm sure you have my email address, and I more than welcome any/all follow-up from your and/or your staff on this.

    Please keep up the good work, and the sharing of behind the scenes videos.

    • Like 3
  4. On 11/16/2018 at 5:13 AM, John_S said:

    I'd like to keep Dark Mode on in System Preferences, but not use it in Evernote.

    I agree.  👍

    I have set the display/preview of the Note body to light mode, but the other parts of the UI are very hard to read.

    ATTN: @Evernote: (  @Chantal Leonard, @Johnathan Hebert, @Jason Miller ) 

    Please ADD a preference to display the entire EN Mac UI in light mode.

  5. Support Ticket submitted:  Support ticket #2858304

    @Ian Small, you should know that now it is very very hard to submit a support ticket.  If I had not had a bookmark for it, I would not have found it.  It used to be very, very simple:  "contact support" was in the Help menu for the desktop apps, and in the "more" menu for the web app.  Why were these removed?  Do you not want people to submit support tickets?

  6. BUG Report:  EN Mac 7.10 -- Excessive CPU% & Slowdown After Moving Notes to Another Notebook

    After I moved ~4,500 notes to a different Notebook (NB #2), Evernote 7.10 usability went to about ZERO!

    1. CPU usage went to 100%+ for > 1 hour
    2. It was syncing continuously, but ONLY uploading -- It did NOT download any of the new Notes I had created via Chrome Web Clipper AFTER the move notes
    3. When I would change the selected NB to the NB #2 (or any other NB), after 30 sec the note list still had not updated so show the notes in it.
    4. All I did is to change the NB -- this should be a very fast and simple database update!

    I am running a brand new 2019 iMac with 512 SSD, 40GB RAM, 3.6GHz i9 (8 cores) processor!!!

    I will submit a formal bug report shortly via the Evernote Support web site.

    Screenshot:

    667788972_EvernoteCPUActivityMonitor.png.b311bd0353f1f0c25daeda7464d0733b.png

  7. 9 minutes ago, actant said:

    Could you kindly share your idea about the the best tool for editing .enex file, especialy in scripting with regex to modify .enex files in a sophisticated way?

    My suggestion would be to use a really good text editor that is strong on RegEx usage.

    For the Mac (my platform), that would be BBEdit.  This comes highly recommended by every experienced Mac user I know, and is probably the best all round text editor for the Mac.

    Someone else will have to suggest a text editor for  Windows.

    BTW, one strong point for the Mac -- AppleScript.  I have recently learned that if you are careful, you can use Mac AppleScript to edit the HTML contents of a Note, and retain all of the Notes non-text features, like images, attachments, etc.

    • Thanks 1
  8. 4 minutes ago, siouxzieb said:

    ABSURD, ABSOLUTELY FREAKING ABSURD, THAT FIND AND RELACE HASN'T BEEN IMPLEMENTED IN EVERNOTE. DUMBFOUNDING. ENRAGING.

    Please don't use all caps.  That is the Internet equivalent of shouting.

    Be patient a while longer.  The new CEO, Ian Small, is directing a complete rewrite of the core Evernote so that all platforms will have the same basic feature set.

  9. Thanks for sharing.  Please keep doing so.

    I'm glad to see you guys fixed this design flaw.  But I have so say that it was very predictable, and the solution is decades old design technology.  Use of replicated databases to reduce loading has been used for decades.

    @Ian Small, one thing I have noticed over the last 10 years that I have been using Evernote, but particularly the last 5 years or so, is that it appears that the Evernote engineers and designers seem to be very young.  I've always wondered if there were any senior, seasoned, highly experienced senior engineers that were at least guiding the design process.  It seems to me that all too often the infrastructure and UI design seems to lack an understanding of, and appreciation for, time-tested techniques and technology.  No matter how smart, or how dedicated, a person is, there is nothing that truly replaces experience.

    To be clear, I'm not saying that you should not have new blood, young engineers, who can push on existing technology and methodology.  I'm just saying there needs to be a balance, and that the voice of experienced engineers needs to be given due consideration.  I can clearly remember when I was a young engineer, I sometimes had what I thought was a great idea, only to find out later from the "old" experienced hands that the idea had been tried/considered previously, but didn't work for reasons I had not considered.  OTOH, I did have a few really good ideas that were fully embraced by the senior engineers, and were implemented with success.

    But I wish you and your team great success.  We are all depending on it.  😁

  10. 1 hour ago, Chnine said:

    And I also just updated my desktop Evernote app to: 

    Version 7.10 (457743 App Store)  Editor: 69.1.8237 (1f0aea9)

    The search function is no longer working.

    I experienced the same thing when I upgraded from EN Mac 6.11.1 to 7.10, although I am running Mojave.

    As @DTLow, suggested, rebuild your Search Index in the OPT-Help > Troubleshooting menu.  This fixed the problem for me.

    Screenshot:

    image.png.283d64152bc52a15aa9e42912f032b26.png

    • Like 1
  11. 12 hours ago, Shane D. said:

    Ian Small chats with Sasha, a senior product designer at Evernote, about the work she and the team are doing to make the editing experience more flexible, consistent, and fun.

    @Ian Small,

    Now that I've had some time to think and review the changes you have made so far in the Editor Beta, I'd like to provide some more detailed feedback.

    Semantic Headers -- AKA "Styles"

    • First, please don't start using new terms for well-known entitles.  Please call these "Styles", which almost everyone knows and understands.
    • Second, styles are NOT just for headers, they are also for general paragraphs, and even in-line text.
    • You mentioned this, but just to reinforce, please do allow us to modify all styles, and create/add our own.

    Fonts

    • I appreciate the challenge of multiple devices/users/readers, but this problem was solved long ago on the web.  
    • It is called CSS font-family Property 
    • Please don't try to create your own solution to this without first giving due consideration to a solution that has been used for decades, and seems to have weathered the test of time.
    • CSS font-family gives us the best of both worlds:
      • Allows the creator to specify, if he/she wishes, a specific font to be used if available
      • But then has a fall-back to the general font class, as in:
        font-family: Verdana, Arial, Helvetica, sans-serif;
    • Fonts are fairly personal, and each of us may have a particular font that we prefer.
    • So you could allow the user to pick any font on their device, and then append the standard Evernote fonts, and finally the generic font class
    • Please don't force us / limit us to use some font that some UI designer thinks is best -- IME these UI designers almost always pick what I don't like.

    For reference, this is what you showed in the Video:

    image.png.aaddf210cc83679e6fbcfaf3abba5ed9.png

    Another user has already started another topic on just this issue:

    Thanks again for listening to our feedback.

     

    • Like 5
  12. On 6/3/2019 at 7:56 AM, cammonro said:

    Apparently this issue doesn't affect your monitor.

     

    On 6/3/2019 at 3:54 PM, mcdonna said:

    Consider yourself lucky! As I just posted yesterday, my display was just fine ... until suddenly it wasn't. 

    I offered my feedback with the hope that my information/situation when the text is properly presented will help Evernote solve the problem, for those that have it.

    • Like 1
  13. 1 hour ago, jefito said:

    Oh yeah, the tags thing. The [Share] status is definitely down my list of importance; I only share notebooks between my home and work accounts, and I know what's what by notebook name. Tags are much higher priority, and I think that they naturally go in tandem with the notebook, because that's how you organize things in Evernote. Plus tags -- at least in my case -- function like keywords in an abstract; the provide context. Short form: I'm not a big fan of separating notebook name and tags on the screen.

    @Ian Small, I completely agree with the comment about Tags.  I need for the Tags of the Note being edited to always show as part of the header being displayed for the Note.  I, and many others I think, are very tag-centric, and it would be a real PITA if I had to click on something else just to view the tags for the Note.

    Thanks again.

    • Like 4
    • Thanks 2
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