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nanphan

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nanphan last won the day on August 6 2015

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  1. Hi nanphan,

    I had the same problem discussed in this thread:

    After deleting part of a note, ctrl+z doesn't restore it. As I saw you were able to provide some help, could you help me with that too? I'm not a premium subscriber, so I cannot restore to previous version of the note.

    Thank you for the support.

  2. For some of our long time users the option to switch back temporarily still exists. You can find this option in https://www.evernote.com/Settings.action. Sorry for the inconvenience. Nancy
  3. Hi, I accidentally deleted an important list in evernote web (not the entire note just a long section of it). The undo option isn't working. I noticed that you wrote in a thread that evernote customer support can restore deleted material. Can you do that for me? 

  4. Nancy, thanks for resetting our expectations. Not what I wanted to hear, but at least now I can quit butting my head against a brick wall that will never give. You'll have to admit it is shocking to hear this, given that this request started at least 4 years ago, and has had 320 posts. Perhaps there were 1 or 2, but I don't recall anyone being against the feature. I do wonder one thing though. Can you name 3 features that have been added recently in response to user requests? Please exclude the Web Beta from this, since it is just working its way back to restoring all of the features of the main Web client. Thanks for understanding, JMichael. Unfortunately, with the limited resources we have on our side when building out the product, we have to make tough calls on which features to add to the product, which bugs to address, and cost out not only what is implementable in one client, but in all of our clients. Right now our focus is on improving the New Web Client. We've been addressing the feedback users have been giving us over the last year. Hopefully you've noticed that every release note in the last couple of months were design changes all based on user feedback that actually came from the discussion forums & our surveys. We still have a lot of work, but we try to address the biggest pain points first & hopefully through the future releases, we can trickle in more new feature requests. As for the length & date of this thread, unfortunately it predates me, so I can't speak to why it's been going on for so long. Either way, let's make sure we keep this type of feedback coming and I'll be sure to bring it back to the team. Nancy
  5. Thank you everyone for the spirited discussion on this topic. As you know we have a lot of feature ideas and requests that come in from all of our users. Unfortunately, this is not a feature that we are planning to add in the near future. The feature request, however, is heard loud and clear. We understand the need and see its value. We will continue to consider it in the list of potential features to add as we continue to improve the product. Thanks again for being active in the community and providing us feedback. We really appreciate it. We'll be sure to update this thread should this feature get implemented later down the line. Nancy
  6. Thank you for the feature request. We will take this into consideration as we continue to improve the product.
  7. Thank you for the request. We have a long list of features that we will be overhauling in our editor and will keep this in consideration. Nancy
  8. This will be fixed in the next release. - Nancy Please make sure this is fixed in ALL platforms/clients, especially EN Mac and EN Win. Hi JMichael, I can't speak for the other products, but will share the feedback to the respective teams. We will be fixing this in the web client. - Nancy
  9. This will be fixed in the next release. - Nancy
  10. Thank you for the detailed report, Ashley. We'll continue to try to optimize this area moving forward. - Nancy
  11. Thanks for all of the reports, everyone. We will continue to try to reduce the frequency of this case for folks. Unfortunately, right now the Evernote clients behave slightly differently when dealing with note conflicts on sync. If you see duplicate notes in the Web Client, it is because there was a note conflict that could not be resolved. You'll see that some of the Evernote clients will append the conflicting note to the bottom of a conflicting note, or other clients will save the conflicting note in a Conflicting Note folder. In the Web Client, a 2nd note is generated. We will continue to try our best to reduce these cases. Nancy
  12. I will follow up with the scan team to see if this is a known issue. Thanks, Nancy
  13. Thank you for continuing to report this. We'll continue to try to dig in, but this issue has been difficult to track down. If folks have any consistent ways to repro this, please flag it with us. - Nancy
  14. The Beta is not yet feature complete, yet. This feature will be added in a future release. Thank you for your patience.
  15. Thank you for the clarification. I'll let the team know about this.
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