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@Rich Tener
Dear Rich,I have been using Evernote from 2017. I recently noticed that my account was logged in through a couple of devices that are not my own and from different countries I do not live in or have never been to. This is very alarming, and I did not receive any email informing me about this malicious activity. I am attaching the details of those malicious devices with this message. I have changed my password and enabled two-factor authentication. This however will not address the issue if the person involved has downloaded my data and has a local copy of it. I hope some action will be taken on these individuals. I am also posting a copy of this message for the community.
Thank you.Devices and locations:
Evernote for Android
Android-Android-Samsung Galaxy Note10+
- 06/15/2021
103.16.25.250
(Khulna, Bangladesh)Evernote for Android
Android-Android-Huawei HONOR V20
- 06/28/2021
185.32.22.142
(Tirane, Albania) -
I would like to use AutoHotkey scripts to access banks etc. EV stores these scripts as attachments in an insecure folder (Evernotes/Databases/Attachments). Even if I delete the scripts from this folder they return when I next use them. How can I save attachments securely?
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Unfortunately, I did not get the email notifications about unauthorized access to my Evernote account. I discovered it by accident, and it had been going on from January 2019 (when an unauthorized device was added- also with no kind of notice back to me for confirmation) until I changed the password on April 12. I know we as users need to take responsibility for securing our accounts, but it seems Evernote has known about this situation for quite some time and whatever measures were put in place to help are not working. ~ Thanks.
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to whoever it may concern, am I the only one who is not able to resolve tech issues with Evernote? why pay for the software if it does not save the notes and does not back them up? no live person customer support, nobody cares? whats up with that? How do you guys survive in this market?? I keep losing my updated notes every DAY for the past week , nobody seems to know why or offer a solution
I got a couple of lame responses from some tech support person named Joyce who basically told me that there is no problem with my account
REALLY?
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I recieved one of those evernote emails stating to change my email due to suspicious behavior, I knew it was a spam! I never clicked on it, I haven't used Evernote in ages! It came from " team@email.evernote.com
If you see "TEAM " in front of @ its FAKE!! To be on the safe side I went to the app itself and changed my password just incase, and reset and revoke, and i logged out and uninstall the app because I haven't used it in ages!
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Hi sunya, this is not spam. This was from us and is legitimate. The important part of verifying the email is not the name before the @. It's the domain after the @. In this case emails.evernote.com is an official Evernote domain that we send email from. You can verify this by checking out this page: https://evernote.com/security/tips
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