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Shane D.

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  1. @magnus110 Thank you for reaching out! This is an issue we're aware of, and working to address. As a workaround, please try these steps to see if helps to fix the problem. Open **Finder** From the menu bar select **Go > Go To Folder...** Paste `~/Library/Application Support/` (DDL) or `~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/` (app store) and press **Go**. Locate the folder titled `Evernote` and rename it to `Evernote.old`. Launch Evernote and try signing in. Let me know if this issue persists after trying these steps.
  2. Hi All, Evernote is currently working with its credit card processor to come into compliance with the recent Reserve Bank of India (RBI) mandate for auto-renewing subscriptions. While we work to address this, we will be unable to process new or renewing credit card transactions for subscriptions based in India, and we are advising all customers to upgrade through iTunes (iOS) or Google Play (Android). If your subscription is currently active or pending renewal, you may need to cancel your subscription and allow it to downgrade to Free service prior to resubscribing via either app store. Here are the next steps for this: Navigate to your Evernote Account Settings and view the Account Summary. Under Account on the left, click Billing. At the bottom of the Billing page, select **Cancel your Evernote subscription**. Scroll to the bottom of the page and click Downgrade to Free Select a reason for canceling the subscription. Click the Cancel subscription button. Your subscription won't change until your current billing cycle ends. When your subscription runs out, none of your data will be lost, and all of your content will still be accessible. If you could use any assistance in upgrading to paid service via either iTunes or Google Play, please reach out directly to @Shane D..
  3. @meldeliz Thank you for reaching out and for letting us know! Which device are you using when you see this? Do you use multiple devices? If yes, do you get the same experience? Could you share a screenshot of what you're seeing?
  4. ¡Bienvenidos a la edición de septiembre del resumen del foro de Evernote! Asegúrate de pulsar el botón de Seguir que se encuentra en la esquina superior derecha para suscribirte al resumen del foro y obtener las notificaciones de los nuevos lanzamientos. ¿Cuáles son las novedades? Optimizando las secciones del foro - Durante el año pasado, Evernote realizó el lanzamiento de varios productos, funciones y nuevos servicios. Con la adición de estos elementos, hemos modificado la estructura de las secciones del foro de discusión actual para que reflejen mejor el estado actual del producto. Secciones del foro Archivadas/Obsoletas - Estas secciones del foro serán archivadas y cerradas. Esto significa que ellas se moverán a los Archivos del foro de Evernote y ningún comentario nuevo/adicional podrá agregarse. Solicitudes de Evernote para Android (Versiones 8.13.3 y antiguas) Solicitudes de Evernote para iOS (Versiones 8.24.6 y antiguas) Solicitudes de Evernote para Mac (Versiones 7.14 y antiguas) Solicitudes de Evernote para Windows (Versiones 6.25.1 y antiguas) Serie del Detrás de Escena Work Chat en Evernote Web Espacios Solicitudes de Espacios Secciones del foro para mover/unir - Estos foros están cerrados. El contenido de estas secciones se moverá/unirá a los Temas Generales de la sección del foro. Tablero principal de la Página de inicio Educación Digitalizándose Productividad Organización Sección del foro de notas de la versión - Hemos creado una sección específica para las notas de la versión para que sean más fáciles de encontrar. Puedes encontrar las notas de la versión para cada dispositivo en la sección de Solicitudes de funciones en el foro. Notas de la versión (Android) Notas de la versión (iOS) Notas de la versión (Mac) Notas de la versión (Windows) Notas de la versión (Web) Actualizaciones de Ayuda & aprendizaje de Evernote Nuevos artículos Verifica tu dirección de email con Evernote Crea una tabla Filtra tu lista de notas Actualizaciones del Blog de Evernote Por qué Evernote debería ser tu primera elección en esta temporada Tu contraseña o tu vida (digital): cómo protegerse de las más recientes amenazas en línea
  5. Hi All, Here are the updates for the 10.18 release. New Expanded link support and improved link detection in note editor Bug Fixes Fixed an issue where exporting notes didn’t always work [Android] Fixed a share extension issue with tag search results displaying incorrectly
  6. Hi All, Here are the updates for the 10.18 release. New Expanded link support and improved link detection in note editor Bug Fixes Fixed an issue where app sometimes crashes after tapping a URL Fixed a share extension issue with tag search results displaying incorrectly
  7. Hi there, Thanks for reaching out and for letting us know. We've been able to reproduce this issue, and are working to address it. I'll provide an update here once I have more information.
  8. Welcome to the September edition of the Evernote Forum Digest Make sure to hit the Follow button in the upper right-hand corner to subscribe to the Forum Digest and get notifications for new releases. What's New? Streamlining Forum Sections - Over the past year Evernote has released several new products, features, and services. With the addition of these elements, we have modified the structure of the current discussion forum sections so that they better reflect the current state of the product. Archived/Deprecated Forum Sections - These forum sections will be archived and closed. This means that they will be moved to the Evernote Forum Archives and no new/additional comments can be added. Evernote for Android Requests (Versions 8.13.3 and under) Evernote for iOS Requests (Versions 8.24.6 and under) Evernote for Mac Requests (Versions 7.14 and under) Evernote for Windows Requests (Versions 6.25.1 and under) Behind the Scenes Series Work Chat in Evernote Web Spaces Spaces Requests Forum Sections to be Moved/Merged - These forums are now closed. The content from those sections will be moved/merged into the Evernote General Discussions forum section. Home Dashboards Education Going Paperless Productivity Organization Release Notes Forum Section - We’ve created a specific section for Release Notes to make them easier to find. You can find Release Notes for each device in the Feature Requests section of the forums. Release Notes (Android) Release Notes (iOS) Release Notes (Mac) Release Notes (Windows) Release Notes (Web) Evernote Help & Learning Updates New articles Verify your email address with Evernote Create a table Filter your notes list Evernote Blog Updates New articles Why Evernote Should Be Your #1 Draft Pick This Season Your Password or Your (Digital) Life: How to Protect Yourself From the Latest Online Threats
  9. Hi there, Thank you for reaching out. We believe this issue has been fixed in our most recent update, Evernote for Android version 10.17. You can learn more here:
  10. Hi All, We've just released out newest update, version 10.17, for Evernote for iOS. New features Tables now support codeblocks and dividers. Create new notes, tasks, tags, and notebooks directly from each widget's icon in Home. Bug fixes Fixed an issue with clipping to Spaces
  11. HI All, We've just released our most recent update, version 10.17, for Evernote for Android. New features Tables now support codeblocks and dividers. Create new notes, tasks, tags, and notebooks directly from each widget's icon in Home. Bug fixes Fixed an issue where the device back button would not always work Fixed an issue where new notebooks would sometimes not appear as an option when clipping
  12. Hi All, On September 13, 2021, Google released a security update that affects link-sharing for Google Drive files. As a result, some links to Google Drive files may show an error in Evernote. The error may state that you are unable to access the linked file or do not have the proper permissions to access it. This will also affect your ability to view the linked file in Evernote—however, you can still click the link to access the file in your web browser. In order to resolve the issue, you must generate a new shared link from Google and replace it in Evernote. If you are not the document owner or do not have permission to generate a new link, contact the document owner. In addition, we need to make an update to our note editor to be able to recognize the newly-generated links. We are working quickly to make this update, and plan to release it very soon. We apologize for the inconvenience and will update this page when the issue has been resolved.
  13. Hi All, We believe this issue has been fixed or desktop users in our most recent update, version 10.21. You can learn more here: https://discussion.evernote.com/announcement/224-update-evernote-1021-for-mac-windows-and-web-is-here/ We're currently working to implement a similar fix for our mobile platforms. I'll follow-up here once there is an update on our mobile updates.
  14. Thank you for sharing this. He was a dedicated member of the Evernote community and we will miss his contributions and engagement here. He consistently helped us to identify bugs/issues, offered great product improvement suggestions, and provided guidance and help to other users whenever he could. We're very sad to hear about his passing, and he will be greatly missed.
  15. ¡Bienvenidos a la edición de agosto del resumen del foro de Evernote! Asegúrate de pulsar el botón de Seguir que se encuentra en la esquina superior derecha para suscribirte al resumen del foro y obtener las notificaciones de los nuevos lanzamientos. ¿Cuáles son las Novedades? Presentamos el widget de las notas filtradas - Obtén más información sobre las cosas que puedes hacer con el nuevo widget. Problema temporal de búsqueda en el foro: por el momento, por favor inicia sesión/registra una cuenta en el foro para utilizar la función de búsqueda en el foro. - Actualmente estamos trabajando para solucionar este problema y eliminaremos este anuncio una vez se haya solucionado. Actualizaciones de Respuestas/Soluciones Novedades y Tendencias de Respuestas/Soluciones [Función lanzada en la versión 10.19] Función solicitada: combinar notas en Evernote Web Actualizaciones de Ayuda & aprendizaje de Evernote Nuevos artículos Guarda contenidos capturados en dispositivos iOS y Android Actualizaciones del Blog de Evernote ¿Haciendo malabares con varios proyectos? Hay una forma mejor de hacerlo todo. - Obtén una descripción general instantánea de tus proyectos y flujos de trabajo más importantes, directamente desde el tablero principal de la Página de inicio. Los widgets de notas filtradas lo hacen posible. Nuevas funciones, nuevos planes y un gran futuro para Evernote - El Director General Ian Small presenta nuestra nueva y emocionante gama de funciones, los nuevos planes de suscripción que se adaptan a tu forma de trabajar y una visión para un futuro productivo. 6 formas de hacer que Evernote funcione como tu esperas - Personaliza tu experiencia de Evernote para que sea el complemento ideal de la forma cómo trabajan tus pensamientos
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