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Shane D.

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Shane D. last won the day on August 14

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536 Your Knowledge Knows No Bounds

About Shane D.

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  1. @mynameisnotebody Your subscription level should not have an impact as any subscription level is allowed to setup two-step authentication. Please retry following the steps outlined here: https://help.evernote.com/hc/en-us/articles/208314238-How-to-set-up-two-step-verification Let me know if you're still having problems, and feel free to reach out to me via direct message if you have any other trouble or any questions!
  2. @JustSomeUser Any notes that you successfully uploaded to the Evernote service when you were Premium, should still be accessible even if you now have a Basic subscription. If you are not seeing them when logging in now, it is very likely that you may be accessing a separate Evernote Account. Is it possible that you used a different email address for the 'Premium' account? If yes, I suggest trying those email addresses to login.
  3. @vlad@fasadeeksperten.no Thank you for reaching out, and I'm very sorry to hear about all of the trouble you've experienced! I've notified our team, and they will be reaching out very soon. Please feel free to reach out to me via direct message if you have any other questions, or don't hear from someone by the end of the day tomorrow.
  4. Hi All, In this installment of Evernote Behind the Scenes, CEO Ian Small pulls back the curtain and invites you, the customer, to center stage. Ian chats with Jenn, a senior manager at Evernote, about the importance of our beta program, what we look for in customer feedback, and how your participation helps us co-create a better Evernote with our customers. Become a member of the Evernote Beta Program today at https://evernote.com/betaprogram. Subscribe to our channel to follow the journey, and join the conversation on the Evernote Forum!
  5. Hey All, Thanks for reaching out! @mmmaak I'm going to merge this thread into the thread that @Dave-in-Decatur linked to in order to keep everything together. That being said, I've reached out to our teams and they are currently working to address this issue. I'll follow-up once I have more information!
  6. Hi All, Thank you for reaching out! We are aware that this issue is occurring, and we are currently working to determine how best to address it. I'll follow-up here one I have more information, but please let me know if you have any other questions in the meantime!
  7. @Shipping Thank you for letting us know! I brought this to the attention of our internal teams and they've been working to get this issue resolved. Please let me know if the issue crops up again, or if you have any other questions!
  8. @Ron Bailey 42 Thanks for reaching out! I've messaged you privately, and will try to provide further assistance there.
  9. Hi All, Thanks for bringing this to my attention. I'm currently doing some further investigation on my end to get a better idea of exactly what's going on, and how best for us to proceed. @Shipping I went ahead and modified your comment that contained a link to the NSFW content. As you were simply trying to provide an example of the content, I do not consider it a violation of the code of conduct. Thank for your help in notifying us of this issue. I'll be following up soon once I have more information, but please let me know if you have any other questions!
  10. Hi All, Tags are one of the most popular and powerful ways to organize notes, but the way tags work varies depending on which version of Evernote you use. In this video, CEO Ian Small chats with Sahand, a product designer, about how tagging is becoming more consistent across devices. They walk through a redesigned tag management system for Android and iOS that makes it easier to see, use, and organize tags, and better matches the experience of the desktop app. Subscribe to our channel to follow the journey, and feel free to leave your feedback here!
  11. @Kruger2147 Thanks for reaching out! Currently, we’re running some experiments via a preview program for Evernote Web, and enrollment in that preview program is now closed. Once we have completed those experiments and launch a public beta of Evernote Web, we will add Evernote Web to the Evernote Beta forum sections. In the meantime, please go here to enroll in our Evernote Beta Program if you're interested in trying out future betas. Let me know if you have any other questions!
  12. Hello Everyone, Web pages can be complex, and pasting or clipping their contents into notes can have unexpected results. In this installment of Behind the Scenes, CEO Ian Small chats with Chris, an engineer at Evernote, about the work he and his team are doing to improve the way content is copied from the web into Evernote. Customers will soon have more control over how information is presented, giving them the flexibility to edit or preserve it as needed. Subscribe to our channel to follow the journey, and join the conversation on the Evernote Forum.
  13. Hi Everyone, The web experience is where the journey begins, but it’s far from the end. In this installment of Evernote Behind the Scenes, CEO Ian Small chats with Nick, an engineering manager at Evernote, about the work he and his team are doing to create a more modern web experience. See some of the new features, upgrades to popular features, and under-the-hood improvements that will be coming soon to all Evernote platforms. Subscribe to our channel to follow the journey!
  14. Hi All, We’re thrilled to announce the Evernote Beta Program! The beta program gives you an exclusive early look at new versions of Evernote to test. It also provides opportunities to offer your feedback on new features, so you can help us build a better Evernote experience. Anyone with an Evernote account is welcome to join. To learn more, visit the Evernote Beta Program landing page here. Feel free to reach out if you have any questions!
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