Jump to content

gbarry

Evernote Staff
  • Content Count

    3,285
  • Joined

  • Last visited

  • Days Won

    44

Everything posted by gbarry

  1. @Gavin Gough and to your specific access issue, I've reached out via direct message here in the forums and followed up via email as well.
  2. Making it easier to contact us y'all. More to come.
  3. A Pro Tip Series: Evernote Search Say hello to Francesco D'Alessio, an Evernote Community Leader and productivity expert. In the third installment of the series, Francesco will demo how you can get the most out of Evernote's search tool. For more Evernote and productivity tutorials by Francesco, check out his YouTube page: https://www.youtube.com/user/cesidalessio From: Evernote Views: 5235 160 ratings Time: 05:08 More in Science & Technology [media]{url}[/media]
  4. Happy New Year from all of us at Evernote! From: Evernote Views: 3835 167 ratings Time: 00:41 More in Science & Technology [media]{url}[/media]
  5. All— It’s with a certain degree of giddiness that I announce a new community-centric role here at Evernote. As some of you may recall, I started with Evernote way back in the day as their Community Manager. Those were heady days, when Dave’s content ruled the boards and we were still running on PHPBB. Our users numbered in the 5 million range. The rest is, as they say, history. Products were launched, lessons learned, and Evernote is now sitting with well over 200 million customers and a bunch of exciting new developments both recent, currently in beta, and on the way. Over the years regular members can see my engagement with our community has declined. That wasn’t by design, but something that occurred organically as my responsibilities grew. As a replacement, we coordinated with specific team members in Evernote to comment, post, and offer support and/or gather feedback. That could only carry us so far, however. We needed someone to own this space, coordinate improvements and generally support our community here. Y’all are one of our most important resources for feedback and direction, and we need someone who has a singular focus in engaging and working with you. I’m happy to welcome Shane as Evernote’s new Support Community Manager. He brings a wealth of product experience, having been a Technical Support Specialist for Evernote with deep expertise on almost every platform we are on. He’s worked extensively with our product teams to highlight issues and drive developmental priorities, and has a strong community background. With Shane taking an active role in administering the community, we’re aiming to make the space more helpful, deliver more community functionality, and up our engagement. Please welcome Shane and we’re looking forward to great conversations in the future! Geoff
  6. With Evernote, You’re Ready for Business Start your free trial of Evernote Business today and see how easy team collaboration can be. Find out more here: http://bit.ly/2A2QKTA Evernote Business lets you keep all your files where the work happens, and helps your team work smarter, not harder. From: Evernote Views: 33474 328 ratings Time: 01:09 More in Science & Technology [media]{url}[/media]
  7. Evernote + Slack: Work Better Together Here at Evernote, we believe the secret to getting more done isn’t more apps, but making sure that the apps we do have play well together. That’s why we’re so pleased to announce a new integration with the highly popular messaging app, Slack. Learn More: http://bit.ly/2gQNNMT From: Evernote Views: 6138 66 ratings Time: 00:36 More in Science & Technology [media]{url}[/media]
  8. @Artgirlofnm: checked up on your open case today and it looks like Jason is taking care of you. Glad we were able to get you that additional info! @voicnick: please submit a ticket here: https://www.evernote.com/SupportLogin.action and feel free to private message me or provide the ticket number you receive in this thread. We'll have an agent reach out to you with additional details.
  9. @Artgirlofnm Of course! We're happy to help. An agent should have reached out to you and followed up with more detail yesterday evening.
  10. @xvisto thanks for submitting a support ticket. I've assigned it to one of our agents reviewing tickets on this incident and we'll get back to you with additional detail. Please note we're working through a high volume of tickets so may be a little delayed from our usual response times.
  11. Error on our side while shifting things around, forums dropped into Penultimate. Thanks for the catch! (should be fixed now)
  12. A Pro Tip Series: Evernote Web Clipper We're introducing a new pro tip video series for our community, by our community. Meet Francesco D'Alessio, an Evernote Community Leader and productivity expert. In the second installment of the series, Francesco will demo how you can use our web clipper in more advanced ways. For more Evernote and productivity tutorials by Francesco, check out his YouTube page: https://www.youtube.com/user/cesidalessio/ From: Evernote Views: 4553 105 ratings Time: 04:54 More in Science & Technology [media]{url}[/media]
  13. A Pro Tip Series: Evernote Tags We're introducing a new pro tip video series for our community, by our community. Meet Francesco D'Alessio, an Evernote Community Leader and productivity expert. In this video, Francesco will demo how you can get the most out of tags. For more Evernote and productivity tutorials by Francesco, check out his YouTube page: https://www.youtube.com/user/cesidalessio From: Evernote Views: 7498 151 ratings Time: 03:56 More in Science & Technology [media]{url}[/media]
  14. Getting Organized: How to Use Evernote in College Eligible Students can get 50% off a full year of Evernote Premium! Find out how: https://goo.gl/TJFBYY If you’re getting ready to go back to school or just starting college, now is the time to get organized. Our recent Facebook Live event for college students, hosted by Dorothy Spira, covered everything you need to know about getting your stuff together with Evernote. You’ll find all the resources mentioned and more here: https://goo.gl/Vw4u82 From: Evernote Views: 21571 301 ratings Time: 18:59 More in Education [media]{url}[/media]
  15. Hey everyone! Apologies--we erroneously removed a beta thread yesterday and have been unable to retrieve the conversation. The core issue has been fixed but the thread remains in the dustbin. Our regularly scheduled beta releases will continue as normal from @Chantal Leonard and company, but for now here is the download link for the latest posted beta. Please feel free to continue to leave your feedback on the release below.
  16. Hi @Kerryn Howell--deepest apologies we haven't been able to get back to you--it looks like we've sent replies to your old email and not your new one. I've gone ahead and created a new ticket for you, cc'ing your new email address, so you should receive a reply. I have also escalated in our queue for someone to check out ASAP. We'll likely want to check out that reactivation flow, but first we'll also want to get your account access sorted. Please do reach out to me if you do not receive the new ticket info from us.
  17. Today we’re celebrating Evernote’s 9th anniversary. We’re honoring the origin of our co-founder Stepan Pachikov’s idea for Evernote, and how Evernote’s technology has impacted our lives. To celebrate, we’re capturing and sharing community posts on social media with the #ThankYouStepan hashtag. Has Evernote helped you achieve something important in your life? We’d love to hear your story below or on social media. If you haven’t seen our historical and celebratory posts just yet, check them out below and please share the inspiring news! Twitter: Facebook: LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:6285459381320589312
  18. As of June 29, 2017, we’ll be discontinuing support for BlackBerry and Windows Phone. If you currently use Evernote on these platforms, you may continue to do so. Evernote, however, will no longer be available for download on these devices and we won’t be making any further updates. Your notes and notebooks will not be affected by this change. As always, any notes you’ve saved and synced to Evernote will always be available to you on Windows, Mac, Android, iOS, or via your desktop web browser. Learn more. *If you're new to our forums and would like to join the discussion, click "Sign In" at the top right, enter your Evernote account info, select a Display Name and you're all set. Welcome to our community!*
  19. Hi aceybreezy: reached out to you via PM and looks like you were able to submit a ticket and get support from our team--hopefully we'll be able to get you sorted. In the near future we'll be improving this experience to make it easier to find support options. You can also submit a ticket directly through this link here, which is available in our Help Center.
  20. Heads up! We’re running maintenance for ~30 mins on 5/1 @ 2 PM PST. Emails like shared notes & password resets from Evernote may be delayed.
  21. We detected suspicious activity on some users' accounts and have recently emailed them.This is related to reports of users receiving failed email notifications that they never sent, indicating that someone has learned the password to their account. The Evernote service wasn’t compromised, but we believe someone other than the account owner has learned the password to these accounts. Just to be safe, we’ve reset these user’s passwords. If you have not received this email notification from us and you have not seen any failed email notifications that you did not send, then you are likely not impacted. If you would like to take proactive action to further secure your Evernote account, take these steps below: Please visit https://www.evernote.com/ForgotPassword.action to set a new one. We recommend that you choose a strong password that you use only for Evernote. We also suggest that you change your password on any other websites where you may have used the same password. You can find more tips for keeping your account secure on our Customer Security page: https://evernote.com/security/tips/. To learn how to identify if an email that has been sent from Evernote is authentic, please visit this Help and Learning page: https://help.evernote.com/hc/articles/115004380587.
  22. Fifteen months ago, Business Insider called Evernote the first dead unicorn. While some might despair at such criticism, we took it as a challenge. In a conversation with Jason Lemkin last week at SaaStr Annual, I announced that we’re cash flow positive and in control of our financial destiny as a company. From here on, our operations will be self-funding, and we’re investing in new experiences that our users have told us would help them get more done. In the last year, we’ve added our 200 millionth user, doubled the number of paying users, moved three petabytes of data to the Google Cloud Platform, redesigned our Windows app and Evernote for iPhone, and begun winning awards again. But the thing I’m most proud of is the “Notable Herd” of Evernote employees that came together to achieve those milestones. Read more in our blog post and join us on this thread for questions. Note: if you're new to our forums and would like to join the discussion, click "Sign In" at the top right, enter your Evernote account info, select a Display Name and you're all set. Welcome to our community!
  23. Additional info here: http://www.pcworld.com/article/3167594/cloud-computing/heres-how-evernote-moved-3-petabytes-of-data-to-googles-cloud.html
  24. Introducing Evernote 8.0 for iPhone, iPad, and iPod touch Evernote has been designed for a more intuitive experience on iOS devices. With Evernote 8.0, you can expect to create, find, and access your content more quickly than ever. Organization made simple. Download the app by visiting the App Store: https://itunes.apple.com/us/app/evernote-stay-organized/id281796108?mt=8 From: Evernote Views: 109811 440 ratings Time: 00:51 More in Science & Technology [media]{url}[/media]
×
×
  • Create New...