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Everything posted by jefito

  1. I gave up on worrying about that awhile ago. Concrete suggestions and bug reports are about as helpful as it gets, lots better than being vague. ~Jeff
  2. One way that you can help the manual out is by letting them know exactly what questions that you have that are not answered. That's the only way that they'd know what is missing. The idea of the manual being delivered in note form (or more probably via a shared notebook, as that's the only mechanism that's available for sharing Evernote content that I know of) is interesting, but probably opens a can of worms. Your manual needs to be in sync with releases, and not everyone is using the same release (or even client) so how do you/Evernote manage that? The answer might currently be beyond the capacities of the architecture, at least for now. But yeah, interesting. ~Jeff
  3. Please quantify "significant delay". Minutes? Hours? Days? As TheGurkha says, the indexing and OCR are done by the Evernote servers, not on your local client. ~Jeff
  4. Yep, it's interesting. Evernote is, in is essence, notes, tags and notebooks. Tags live in one notebook at a time, but can have multiple tags. Tags cut across all notebooks, but notebooks are the things that are shared. Needs a third concept, maybe. Authorizations, perhaps, so you could assign different capabilities to different users (read only, edit, etc.)? I've never shared a notebook before, so I don't know what it entails. ~Jeff
  5. It's a lot like Outlook (and probably many other programs) in this respect. No manual ordering. ~Jeff
  6. Interesting use case. Means that the tag 'albert' would somehow need to be associated with your co-worker Albert. Kind of a change to the notion of tags, which as near as I can tell, are not associated with anything, but just stand alone (I know there's a word for this, but it's late in the afternoon and my head's been stuck in some code all day, sooo...). ~Jeff
  7. Ugh, just sounds like a tangle, conceptually, and probably would engender a lot of confusion in the users, and is probably not high on the list of most-wanted feature anyways. Notebooks are more atomic and conceptually cleaner n this context. ~Jeff
  8. My currently most-used tag, by far, is '@Todo'. The '@' prefix floats it to the top of the Tag window tree, so it's easy to find, and applying it is easy also, with tag name typeahead: it's the only one beginning with '@'. It has no tag children. It gets attached to things that I am working on now (current weekly work log, journals for current non-trivial development tasks) plus web articles that I notice but don't have time to read (sometimes the URL, sometimes a full clipping). @Todo items are almost always tagged with other tags which represent their natural tags in my system; the @Todo tag is transient. The list of notes that have the @Todo tag are cleaned pretty regularly; it's not a long list. Weekly work logs are retired and replaced with one for the new week; development tasks are retired as they are finished; web articles are either read or retired, and may be deleted if they're not as important/interesting as I thought. I think that the only drawback to using the '@' prefix is that it bumps into the recent email title usage (denotes a notebook reference, I think). But I don't use email with Evernote at present, so I think I'm safe. Even so, tag renaming is pretty easy, probably to use a different non-alphanumeric prefix character. ~Jeff
  9. This is a User forum (says so right up at the top), and the users are important -- their feedback, defect reports, answering questions, all that sort of thing. But this is also an Evernote forum, and ultimately the standards you impose (currently pretty loose and reasonable) are up to you. It's your house, and we the users need to respect that. I'd vote for light moderation only, if I had a vote. First: moderation takes time that could probably be better spent elsewhere, and it takes judgment. Obvious flaming posts should be deleted, and the thread locked (and maybe warnings issued, behind the scenes?). The vast majority of posts never go there, fortunately -- and I don't see this as a huge problem. Negativity is sometimes a fine line though; I try to keep positive, but sometimes lapse into sarcasm. Is it negative? Maybe a bit. Is it inappropriate? I'm not sure where the line is (it is ultimately your forum), so that's where the judgement comes in. And sometimes posts that turn negative have good information in them. I guess it comes down to this: the forum works well for me, as currently run. '+1's and 'bumps', unless accompanied by some startlingly new information, are obvious noise and could be deleted without making me shed a tear. But I just roll my eyes and move on, biting my tongue (or trying). I feel that you all seem to have a good handle on what's appropriate. One thing: if moderation takes too much time, it is possible to nominate well-respected and knowledgeable, non-Evernote members to help out. Where I work, we have this arrangement (it's a pretty busy forum, even more than this one). It seems to work well for the most part, with the occasional glitch. You have to be careful, though (and we see this occasionally here now): non-Evernote do not and cannot, and cannot be seen to speak for the company in terms of design, philosophy, policy, etc., unless its disclaimered explicitly. That's gotta come from you folks. ~Jeff
  10. This recent post may be of interest: http://forum.evernote.com/phpbb/viewtopic.php?f=53&t=16985&p=68090&hilit=adobe#p68090 ~Jeff
  11. BTW, I'm not saying that the good Evernotables ought not to strive for intuitive or as-easy-as-possible, it's just that there's frequently a tension between power user features and ease-of-use. As we all probably know, adding features often wins. ~Jeff
  12. Possible workaround: use a tag that helps you to identify these time-limited items. How about '@Temp'? Every so often, just filter on this tag, and delete the notes that are no longer relevant. I do something similar with to-do items. I tag them with '@Todo', along with the other tags that I would naturally apply, then when I've done what the item needs, I just remove the '@Todo' tag. ~Jeff
  13. Or when the manual writers are chasing the software. Writing manuals is hard enough when you're not trying to keep up with a moving target. Intuition only takes a user so far. You would never in a million years intuit that Ctrl-X, Ctrl-V is a Cut, Copy operation (or the Mac equivalent) -- you have to learn it. Having learned certain basics, it's not unreasonable to expect that they will work in applications, and that's all fine, but applications, being by their nature specialized, nearly always have operations that do not flow from native platform usage. What part of the Mac, Windows or Linux user story gives you experience with tags, for example? Making this intuitive is impossible by definition, so the fallback is often to aim to be "easily discoverable", but even that can be difficult for UI designers. Ultimately a user needs to rely on experimentation, other users, or good documentation (and be willing to use it) to learn how to do more advanced operations. I agree with this, for the most part. I don't mind the asymptotic march towards Pure List Handling Nirvana (for example), because I can see the progress and understand that it's complicated and shaking out all of the corner cases is very difficult. Again, words like "intuitive" and "EASY" are, well, easy to say, but making available complex operations (with all of their options) intuitive is very difficult, if not impossible. Solid, reliable and bug-free are the most important of your criteria, to my mind. ~Jeff
  14. In the Windows client, you can edit your images using an external program; that sort of editing capability is not uncommon with Windows apps (though you don't get it for free as a developer). Why do you think that business cards present a more basic user case than any other types of image? ~Jeff
  15. You seem to have been the first person to use either of the the words "rude" or "unwarranted"; I'm not sure where you got that. As to the "money on the table" argument, the question that Evernote must answer to their own satisfaction is how many users would become premium customers if they raised their ceiling, versus how much it would cost them in their costs. Money's always on the table; it's not always enough to justify what a particular customer wants. Anyhow, right now, it sounds like there is no Evernote solution to what you feel that you need. That may change in the future. Good luck, ~Jeff
  16. Hint: use less emotive ans more specific language to report problems (e.g. "Evernote does X when I do Y. I think that it should do Z"), rather than just "it still sucks". ~Jeff
  17. One DB file overall (i.e., not per notebook), in general. I just set up a Windows task to do my backups via SyncToy at night, and include the Evernote application data directory. ~Jeff
  18. I might be bothered by this, but the only times I've deleted tags is when I was hunting down unused tags. I was very careful. ~Jeff
  19. Evernote does not typically commit to firm dates for non-fatal features/problems. Sometimes you get a general indication of priority, but even that's not often. This doesn't seem like a huge show-stopper, particularly since there's a workaround or two, so I doubt that it's a critical priority, but I couldn't say for sure. One alternative to dragging and dropping, at least in the Windows client, is good old copy and paste. No file operations needed. Does that work in the Mac client? Truth be told, I never thought to drag/drop stuff from Evernote. Of course, when I just tried it, I found an issue. ~Jeff
  20. skinny : ummm, Twiggy? rich : well, OK backups : typo for 'backrubs'? Ah, I see. The answer's yes: it's just included in my nightly SyncToy copy from "My Documents" and "Application Data" folders. I've never mucked with it, though, or tried to restore it. ~Jeff
  21. Search for 'backup' in the forums, and you will find some answers. Here's one result: http://forum.evernote.com/phpbb/viewtopic.php?f=53&t=16767&start=0&hilit=backup. It would also help if you mentioned the platform/OS for the client that you are using. ~Jeff
  22. He should be able to sign in to his Evernote web account, click on Settings, then Personal Settings. The email adress is there. ~Jeff
  23. Thank you for your detailed, incisive and helpful comment. I'm glad that you took the time to read the forum to make sure that your comment doesn't repeat points that are made in other posts. Not everybody does this, and it helps to keep the signal/noise ratio high. signed, The Users
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