Jump to content

Scott T.

Evernote Staff*
  • Posts

    561
  • Joined

  • Last visited

  • Days Won

    15

Everything posted by Scott T.

  1. Go to Settings -> Display & Brightness -> Text Size and try moving the slider to the left to decrease the text size. Once you've done that, if you go back to the Evernote app, the button to continue should hopefully be visible. You can put your setting back afterwards.
  2. This was requested by several beta users and is on our list of features to look into once we're done with the initial Tasks launch. Thanks for the +1 on this. 🙂
  3. We actually tested that out during internal testing and numerous employees were inadvertently triggering the menu when they moused over to get to the navigation below it, like home, shortcuts, notes, etc. I personally found it very frustrating because I kept accidentally creating notes/tasks when I wanted to click a navigation button. The frequency with which the feedback came up from independent employees was enough to remove that as an option.
  4. 100% this. The fragmentation in the Android market is absolutely insane. The number of possible hardware, screen size, and OS (standard and custom) combinations is absolutely insane compared to Apple.
  5. Thanks for the detailed bug report and screenshot. I was able to reproduce this and filed a ticket.
  6. @rmwiseman Thanks for the bug report, I really appreciate it! We're already got an open ticket for this and we'll tackle it soon.
  7. Thank you @DStevens. I appreciate you taking the time to provide feedback. We're actively investigating the issue and looking into how we can best solve it for our users, both in the short-term and long-term. Currently, users can generally get around the problem by either quitting and restarting the app, or signing out and in. Worst case scenario, a reinstall seems to solve the problem, but that should hopefully not be necessary.
  8. Thanks @PDrew. Your feedback was helpful. It appears to be an issue with the Tasks walkthrough when users have their navigation collapsed to just show icons. This is causing the walkthrough to stop while that menu is open, causing it to not be closable. Either quitting the app or signing out and in should hopefully solve the issue for most users. But we're looking to see if we can prevent other users from having the issue in the meantime while we make the right fix in the code.
  9. @Gregory Miller @DStevens I'm trying to get to the bottom of this issue. Can you please answer a few questions for me? What platform you are using? Was your navigation bar collapsed to just show icons? That's the only way I have been able to reproduce this so far. Did this happen right after you had the Tasks on-boarding experience? If you restart your app, does the problem go away?
  10. @lhodges26 @PDrew Can you please answer a few questions for me? What platform you are using? This seems to be occurring only on Windows, from what we've seen Was your navigation bar collapsed to just show icons? That's the only way I have been able to reproduce this so far. Did this happen right after you had the Tasks on-boarding experience? If you restart your app, does the problem go away? Answering the questions will help me with reproducing and prioritizing the issue. Thank you!
  11. @kbhasiNo worries. I appreciate the feedback. We actually had a bug while creating the onboarding for mobile where it created a duplicate default task note. I thought we had fixed it, but you might be hitting another case. I'm looking at reproducing the problem now and I'll get a ticket in to fix it.
  12. This sounds like a bug, though. It should have just brought up your existing default task note, not made a new one and changed it.
  13. The usage of Tasks is different between desktop and mobile, so they have different walkthroughs. Currently the information on whether a user has seen the Tasks walkthrough is on a per-user, per-device basis. I can bring this up as something to re-evaluate, but some other less tech-savvy users may find the mobile walkthrough beneficial even if they've seen the desktop one.
  14. @PinkElephantGreat suggestion. Certain languages are definitely longer and more verbose and may be contributing to the problem. We have a fix that will make the whole screen scrollable, but this is another thing to try before we get that out. We're also investigating other ways to fix the issue without a code push.
  15. Just a couple notes: The URL linking in mobile hasn't been implemented yet. It's coming soon and will work like desktop Rollout of Android (and all platforms, actually) is gradual. You should hopefully get updated within the next 1-2 weeks I'd expect.
  16. Scott T.

    App Freeze

    Oops, just saw you posted this before the recent app release. Please let me know if you are still having issues with the latest iOS app.
  17. Scott T.

    App Freeze

    Are you getting stuck on the screen that talks about the new task feature? If so, there's an issue with the rendering of text on the page that is resulting in pushing the button to continue off the screen for smaller device sizes. Can you please try going to Settings -> Display & Brightness -> Text Size. Please move the slider to the left, then return to Evernote. That should shrink the text enough to reveal the button. Once you've clicked the button, you can revert the Text Size to your previous setting. We will have a fix for this in the next version we push. Sorry for the inconvenience.
  18. There's an issue with the rendering of non-English text on the page that is resulting in pushing the button to continue off the screen. Can you please try going to Settings -> Display & Brightness -> Text Size. Please move the slider to the left, then return to Evernote. That should shrink the text enough to reveal the button. Once you've clicked the button, you can revert the Text Size to your previous setting. We will have a fix for this in the next version we push. Sorry for the inconvenience.
  19. Yes, it'll be available in an upcoming release of the Linux version.
  20. FYI, a similar menu can be accessed via Settings -> Display & Brightness -> Text Size. They both adjust the same setting, though the Accessibility menu allows for larger sizes.
  21. Since the TestFlight app is a separate app, it won't get an update to the production version. You should switch to using the main App Store build (10.11).
  22. The Tasks functionality is built into the app and isn't anything you can leave or disable. Do you have a concern with it being there?
  23. For others who might have a similar problem: If you have accessibility features enabled, specifically a larger text size, you may get stuck on the Tasks introduction screen, unable to proceed. Please temporarily disable the accessibility (i.e. reduce text size) and go back to the Evernote app. You should hopefully be able to then see the button to take the tour of the Tasks feature. You can re-enable the accessibility afterwards. We are working to fix this issue, but the above is how to work around the problem for now. I apologize for the inconvenience.
  24. @MosesGTC We're slow rolling the auto-updates for existing users, but if you want to update yourself, you can go download from our website or the mobile app stores. Let me know if you continue to not see Tasks.
×
×
  • Create New...