Scott T.

So do I. 🙂

@rmwiseman Thanks for the bug report, I really appreciate it! We're already got an open ticket for this and we'll tackle it soon.

Thank you @DStevens. I appreciate you taking the time to provide feedback. We're actively investigating the issue and looking into how we can best solve it for our users, both in the short-term and long-term. Currently, users can generally get around the problem by either quitting and restarting the app, or signing out and in. Worst case scenario, a reinstall seems to solve the problem, but that should hopefully not be necessary.

Thanks @PDrew. Your feedback was helpful. It appears to be an issue with the Tasks walkthrough when users have their navigation collapsed to just show icons. This is causing the walkthrough to stop while that menu is open, causing it to not be closable. Either quitting the app or signing out and in should hopefully solve the issue for most users. But we're looking to see if we can prevent other users from having the issue in the meantime while we make the right fix in the code.

@Gregory Miller @DStevens I'm trying to get to the bottom of this issue. Can you please answer a few questions for me? What platform you are using? Was your navigation bar collapsed to just show icons? That's the only way I have been able to reproduce this so far. Did this happen right after you had the Tasks on-boarding experience? If you restart your app, does the problem go away?

@lhodges26 @PDrew Can you please answer a few questions for me? What platform you are using? This seems to be occurring only on Windows, from what we've seen Was your navigation bar collapsed to just show icons? That's the only way I have been able to reproduce this so far. Did this happen right after you had the Tasks on-boarding experience? If you restart your app, does the problem go away? Answering the questions will help me with reproducing and prioritizing the issue. Thank you!

@kbhasiNo worries. I appreciate the feedback. We actually had a bug while creating the onboarding for mobile where it created a duplicate default task note. I thought we had fixed it, but you might be hitting another case. I'm looking at reproducing the problem now and I'll get a ticket in to fix it.

This sounds like a bug, though. It should have just brought up your existing default task note, not made a new one and changed it.

The usage of Tasks is different between desktop and mobile, so they have different walkthroughs. Currently the information on whether a user has seen the Tasks walkthrough is on a per-user, per-device basis. I can bring this up as something to re-evaluate, but some other less tech-savvy users may find the mobile walkthrough beneficial even if they've seen the desktop one.

@PinkElephantGreat suggestion. Certain languages are definitely longer and more verbose and may be contributing to the problem. We have a fix that will make the whole screen scrollable, but this is another thing to try before we get that out. We're also investigating other ways to fix the issue without a code push.

Just a couple notes: The URL linking in mobile hasn't been implemented yet. It's coming soon and will work like desktop Rollout of Android (and all platforms, actually) is gradual. You should hopefully get updated within the next 1-2 weeks I'd expect.

Oops, just saw you posted this before the recent app release. Please let me know if you are still having issues with the latest iOS app.

Are you getting stuck on the screen that talks about the new task feature? If so, there's an issue with the rendering of text on the page that is resulting in pushing the button to continue off the screen for smaller device sizes. Can you please try going to Settings -> Display & Brightness -> Text Size. Please move the slider to the left, then return to Evernote. That should shrink the text enough to reveal the button. Once you've clicked the button, you can revert the Text Size to your previous setting. We will have a fix for this in the next version we push. Sorry for the inconvenience.

There's an issue with the rendering of non-English text on the page that is resulting in pushing the button to continue off the screen. Can you please try going to Settings -> Display & Brightness -> Text Size. Please move the slider to the left, then return to Evernote. That should shrink the text enough to reveal the button. Once you've clicked the button, you can revert the Text Size to your previous setting. We will have a fix for this in the next version we push. Sorry for the inconvenience.

Yes, it'll be available in an upcoming release of the Linux version.

FYI, a similar menu can be accessed via Settings -> Display & Brightness -> Text Size. They both adjust the same setting, though the Accessibility menu allows for larger sizes.

Since the TestFlight app is a separate app, it won't get an update to the production version. You should switch to using the main App Store build (10.11).

The Tasks functionality is built into the app and isn't anything you can leave or disable. Do you have a concern with it being there?

For others who might have a similar problem: If you have accessibility features enabled, specifically a larger text size, you may get stuck on the Tasks introduction screen, unable to proceed. Please temporarily disable the accessibility (i.e. reduce text size) and go back to the Evernote app. You should hopefully be able to then see the button to take the tour of the Tasks feature. You can re-enable the accessibility afterwards. We are working to fix this issue, but the above is how to work around the problem for now. I apologize for the inconvenience.

@MosesGTC We're slow rolling the auto-updates for existing users, but if you want to update yourself, you can go download from our website or the mobile app stores. Let me know if you continue to not see Tasks.

If you have a URL in the task title itself, that should get linked in the Tasks view (Tasks link in the navigation bar). We should have that feature working in the editor in the near future. We're also exploring better ways to incorporate links so you don't have to use the link text itself.

We received a number of requests during beta for quick capture of tasks. I've added your request for Apple Watch support to our document tracking feedback. I passed this feedback on to the client team. One suggestion might be to use the minimal icon view (assuming you are talking about desktop). That lets you get a pop-out of your shortcuts, but still see all the icons. On mobile, that's not an option, unfortunately. Another option would be to always collapse your shortcuts nav bar, but then I suppose that's an extra click to uncollapse. We received quite a few requests for this as well. We're already exploring better ways to include links (right now if your title has a URL in it, we'll make that clickable). We will also be looking at whether to include text in a task, but with the way Tasks is designed, the task should be living in a note which would contain the context for the task. So a notes field, if included, would likely be very simple. But it's on our radar to look into.

This was the top request in the beta for Tasks. We're definitely looking at the right way to implement it.

A Home widget for tasks is coming soon. Currently, you can pin a note that has tasks in it and it'll render the tasks on the Home page, but it won't be interactive.

FWIW, we know the cause. It's more about deciding the right fix. I think "auto-healing" on the server side by cleaning up the bad data when we encounter it is the right solution. We have a case of duplicate data ending up in the system where duplicates shouldn't be allowed. So I think a secondary thing to do is also close the hole that is allowing the duplicates to enter the system.