kkarney

I've been living in fear of this for months now. I looked all over for alternatives, but the effort required to switch is more than the effort required to put up with the terrible "improvements" they've made to EN. I would advise either finding an alternative now, or putting up with the new version in spite of its crappiness. I don't trust the new EN owners to let us know well enough in advance of Legacy's demise. As long as you're OK with less features, slow response time, no support, and an outrageous price hike, I don't see that there's anything to complain about... 🙂

And not only did they hike the price, they removed multiple features and made it slower. And there's no support to speak of anymore. I spent quite a while looking around for an alternative, but I just couldn't find anything that wouldn't take a lot more effort than just adjusting to the crappy new EN release. But I heartily recommend finding an alternative if you can, as EN is obviously a terrible choice unless you absolutely can't do otherwise.

Thanks for that. It's at least better than what I was doing before!

MacBook Pro Monterey 12.7.3 EN 10.73.3 I have EN loaded on my Windows desktop at home, but don't use that functionality on that computer. Will try it to see if this may be a Mac-centric issue...

I've finally upgraded to v10 out of fear that Legacy will stop working. Still don't understand why it was decided it'd be a good idea to REMOVE features for the new version (and make it slower), but hey, what do I know. In Legacy, if I had a note open as a window with (application) links to other notes, clicking on a link would open the linked note in that window. Alternatively, I could right click and choose to either open as a tab in the same window, or open the note in its own window. In v10, clicking on a link within a note seems to return to the home screen with the linked note open in preview (which doesn't always work on the first click, and is then slow to load). Right clicking only offers the "open" option, which does the same thing as clicking on the link. This is putting a serious damper on my workflow. I don't see any settings to change this behavior. Just wanted to be sure I wasn't missing something...?

I'll second that emotion.

Yes, I'm extremely happy that it's not your decision to make. Your life seems to be dedicated to criticizing anyone who criticizes Evernote. I didn't come here for an argument, I was hoping to get some suggestions of alternate products -- e.g., your so diplomatically stated "If you don’t like it, switch to another product." And I'm sorry if I didn't use the exactly correct terminology -- I meant to ask when syncing to Legacy will be deprecated. It does seem to me, however, that a company who charges for their product should offer support for it even if it's only to tell the end user that they will be SOL at a specific time. But i can't even get that common courtesy out of Evernote.

#1 & 2) I don't care. I'm a paying customer. I have a specific way I use EN, and if you made that go away, I have every right to be upset. 3) Actually, I think it's perfectly reasonable to think that any new version of software, even if it's brand new built from the ground up, should include all of the useful features of the old version, not the removal of same. Now, if someone had said -- "we're deprecating Legacy on XX/XX/XXXX" that would have been helpful, and I might have started looking for an alternative sooner. But as it is, who knows when that will be? Nobody at EN, apparently.

And in answering the question, I don't want to seem like a jerk, but yes, I have asked EN directly. Their overwhelmed support team has not bothered to reply to several recent emails, and I've asked the question of them before as well. No definitive answers to anything. I'm sorry, but if your support team is overwhelmed you either need to a) hire some more staff; b) improve your product so that it doesn't require so much support; or c) both of the above.

Oh, I've seen the announcements. But any time I ask "Why was tag sorting removed?" or "When will Legacy stop working?" I get nothing (other than a lot of folks telling me to suck it up and make the switch). I just really don't understand why those two questions are so hard to answer with actual answers. It's bad support, plain and simple.

I just want to be able to sort by tag. That's all I want. Nobody will explain why this feature was taken away nor why it cannot be reinstated. And I will admit, I am partially motivated to switch by my disappointment in EN's support (or total lack thereof). I would like to find a product developed by folks who actually give a s**t about end users. I used to think EN did. It is now quite evident that they do not.

Since Evernote Legacy appears to be going away, and since nobody at Evernote will either give any firm info on that or express any concern over those of us who are reliant on its features, I would like to find an alternative. I do need something that works both with Windows and MacOS. Does anyone have any suggestions? Thanks in advance!

It's unfortunate that nobody at Evernote will actually address the question of when the Legacy version is going to stop syncing. It's also unfortunate that they removed features that so many of us use every day. Yes, I know there ore other ways of doing things, but I had a method that I used for over a decade, and then it was taken away for NO APPARENT REASON, and that's very, very annoying. If I got the feeling that anyone at EN cared about this, that would help. But they obviously don't.

Evernote really doesn't care about this. They won't even give us an explanation for why it was removed. I keep getting a notice that I *must* upgrade from Legacy. I'm very nervous that it will just stop working (e.g. syncing) some day soon. Asking for help seems to do no good.

My entire life is based around being able to sort tags. I don't understand why that feature was taken away. I can't upgrade without a complete overhaul to my modus operandi. That is not something I have time for. And now I'm being told that the legacy version is going away. Why? Why? WHY??

This (7.14.1) was the last tolerable release of Evernote. It doesn't work with my new MacBook. This company rivals Microsoft for making gratuitous changes that nobody needs whilst simultaneously removing features that many of use every day. Why??

Well, i can't get the Legacy version to install on my new MacBook, so I'm stuck with the lame current version. Why do you remove features when you go to a new version?? Sort by tag is a necessary part of organizing my day - EVERY DAY. Now I can't do that... It's not as if I can switch to a new app to replace Evernote -- I'm in too deep. But it seems like every new version removes something I use daily. It's extremely annoying..

Seriously, why would you take the top list view away without warning us pre-upgrade?? Now i have to figure out how to re-install a legacy version. Thanks for wasting a lot of my precious time.

Thanks!!

#2801572 - 03/19/2019 #2818703 - 04/11/2019

Opened my first ticket on this on March 19... Then another on April 11... Nothing. I wouldn't complain if I wasn't paying for this service, but I am. It's starting to get annoying, as I depend on this plugin, and forwarding just isn't the same.

Why, Evernote, why?? (Apparently you don't care...)