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kkarney

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Everything posted by kkarney

  1. i've found that in old notes with checklists, I get the X on the top item, but any nested items (i.e. tabbed over to the right beneath the top item) will get the checkmark with the strikethrough. Wish I could say that was my top annoyance with v10, but it's not even close.
  2. What about saved searches? For instance, I have a saved search based on a specific notebook and two specific tags. If I remove a tag or move a note to another notebook, it can take up to 15 minutes for the saved search to reflect those changes -- the note will still be there for quite a while until some kind of magic syncing happens. On Legacy, the automatic sync generally reflected these changes within a few seconds (and I could always manually sync if I was feeling really impatient). Editing or creating new notes is definitely quicker to sync. Not always within seconds, but not totally unreasonable (although I really do wish I could manually sync whenever I damn well please).
  3. Hey -- I'm an older user and I think the speed of v10 is intolerable. 🙂 I wish I could say it's getting better, but it's not. I uninstalled, AppCleaned, and reinstalled. It still sucks. I spend several minutes of every day now waiting for sync to catch up with me. Because god forbid we be allowed to sync manually. And of course, there's the small matter of offering absolutely no support to customers who are now paying significantly more for the "enhanced" product.
  4. Dare we ask how you went about doing that? The support situation is beyond horrible, and something needs to be done about it. If there's another avenue available (other than relying on fellow posters here or creating tickets that will be ignored for weeks), it'd be great to know about it. Maybe if the product manager gets enough "feedback," someone at BS might realize their support is pure BS.
  5. He's a real sweetheart, isn't he? But watch, he'll turn it around to show that WE'RE the ones who are "toxic."
  6. OP is not a new user. They are a user who was dependent on Legacy and is now having a rough time of it, in spite of those who insist everything is fine. I am commiserating, something you seem incapable of doing...
  7. I am merely describing the Emperor's new clothes as they really are. And they are pretty disgusting, you're right.
  8. Welcome to the Evernote forums! Unfortunately, Legacy is never coming back. In spite of the fact that so many of us hate v10. Some folks will tell you we're a tiny minority. We're not. But it makes no difference. You just have to get used to the app being much slower and more buggy. And as for those features that were dropped for v10, forget about it. Right now, I'm just waiting to see if support will step up to the plate and start actually supporting. If they don't, they're just gonna continue to lose customers (I'm certainly dissuading any potential new users I come across).
  9. Definitely not behaving that way for me. Re-ran the search, restarted EN, nothing. It eventually fixed itself after 15 minutes or so. Which is 15 minutes later than I needed it to. I'm on MacOS -- not sure if that might be the difference...? I didn't try the web version, as I really want to use the Mac client. But maybe I will next time this happens (i.e. Monday morning), just to see if it behaves differently (I'm guessing it will). Thanks!
  10. At this point I'm just keeping a record for myself, as I guess nobody else has this issue. Will also open a ticket, fwiw. Today I deleted a note, yet it remains in my saved search (it's been over 10 minutes now). Closed and reopened EN to no avail. I had just merged this note with another. The merged note should show up in my saved search, but it doesn't. Only the deleted pre-merge note appears in the saved search (although the preview doesn't show because it was deleted). This is seriously eating up time in my day now.
  11. First Rule of Business IT - never update on a Friday.
  12. It's a lot slower and more buggy now -- does that count? But, many users here will tell you it's lightning quick and rock solid. Must be some alternative universe type deal -- wish I could live in the universe where that is true...
  13. This morning I merged two notes and the same thing happened (or didn't happen , to be accurate). The "original" note showed the merged note, but the merged note remained as its own note. Reload didn't work. This seems to be getting worse, as I'm pretty sure I've never seen this lag with merged notes. Really annoying. Would it be so horrible to let us sync on demand? Especially when we're paying top dollar for this wonderful new version [sarcasm].
  14. I have been relying on tag filtering to do what I've been doing for years now. I keep open tasks/notes (yes I know they are two different things nowadays, but this is how I work) in a notebook called "Tasks Pending" (name of my company redacted to protect the innocent). When a task is completed, I move it to the "Completed tasks" notebook. I then have a saved search that shows me all notes in the "Tasks Pending" notebook with a pair of tags (priority 1 and urgency 1). In the example below, I moved the second note "MSP - On-call..." to "Completed Tasks," but the note remained in my saved search for AT LEAST 5 minutes (it finally disappeared as I was typing this). I tried going to another saved search and back to this one, I tried Reload and Force Reload (the app actually crashed while I was doing this, and a complete restart didn't change anything). In Legacy, it would automatically update within a few seconds, and if that was too slow for me, I'd just do a manual sync. I keep reading about how fast the new UI is. I'm not seeing it, and in this case it is PAINFULLY slower... Would love to know if there's a "workaround" for this problem...
  15. Perhaps loading and syncing are faster than in previous versions of v10, but Legacy was MUCH faster. And you could sync whenever you pleased. But yes, it's a dead horse at this point. I've seen some recent improvements in support, which is the #1 problem right now. Hoping it's the direction of the future.
  16. Worst support ever. However, I entered a ticket last week about a bug and not only did an actual human eventually respond, they also fixed the issue. So maybe they're getting better...?
  17. That doesn't seem to happen to me... (On Mac desktop v10.78.2)
  18. I actually not only got two actual human replies to a support ticket this week, they actually fixed the issue! (Outlook add-in wasn't working.) I'm hoping against hope that this is a sign that they may actually be starting to look at support tickets. The quick reaction time to my latest one would indicate that this "backed up" excuse is a load of hooey. They've just been flat out ignoring us. Until now. Hopefully.
  19. But they built it again from the ground up, and now it's so much better! Haven't you been following the fanboys? Seriously, why they would choose to leave out features from Legacy (which many of us obviously used constantly) in the new version is beyond my ability to comprehend. On MacOS, the note merge feature is better in v10. That's the only positive thing I can say about it.
  20. Real sympathetic there, Pink. Perhaps the OP didn't realize there an unsync maximum. I sure wouldn't have assumed as much.
  21. I'm on the MacOS Outlook client for MS365, so maybe they are two different things...? All i know is it stopped working some time over the weekend, and they fixed it before the week ended. Fairly flabbergasting, given the general response time of support nowadays (i.e. none at all).
  22. They just fixed the Outlook add-in, if that's what you're referring to. I can't believe it, but they did.
  23. Yes, it's been bugging me ever since I switched to v10 a couple months ago. Slowing down the app itself wasn't enough, apparently, so they added this time consuming annoyance. Just another small bump in the path that used to be smooth in Legacy. Unfortunately, those bumps are just getting bigger and more annoying, imho.
  24. I got my first reply from a human in 3 months yesterday. In my reply back, I mentioned your open tickets. Not sure if that had anything to do with it, or if they're actually starting to ramp up some real support... At any rate, things are looking up!
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