Paul A.

What version of Evernote are you running? I've been hit with this bug (or similar bug) multiple times, albeit not in several months so I had hoped it was fixed. It's possible that EN support may be able to recover the lost file

Great. Could you take a screenshot of the legacy feature? It would help visualize how it could work better on v10. Beyond that, do you use Twitter? Federico is active on Twitter and he's responded to many suggestions for feature improvements there. I saw someone say that BS thinks only a small percentage use tags so the more people that they see are requesting tag improvements, the better.

I have the same question and the same pain point that I wrote about above, about a dozens posts earlier. Just a quick correction to the bolded/italicized section above - as of the very latest Evernote V10 update (with the UI refresh), I can find no way to copy and paste tags anymore. (I know you said that doesn't work for you but it did work for me and I'm frustrated to see it gone.) I do like your suggestion, however. If they could improve the "edit tag" experience (Ctrl-Cmd-Opt-T on Mac) so that all tags which appear on at least one note are sorted to the top of the view, that would be a big improvement. Is that how it works on Legacy?

There are a handful of features I miss from Legacy such as a bigger tag view "tag kingdom" which would make it easier to re-organize tags. With a full-size calendar coming soon, maybe the tag view could get a similar full-size treatment? 🤔 As for bugs and problems with the UI refresh, my biggest issue with the UI refresh is I can no longer copy and paste tags from the bottom of a note. There are many times when I need to assign the same tags to a new note (such as after clipping an important page that needs the same tags as an existing note). How are others handling this? Multi-selecting notes and using the "edit tags" function is much slower and more error prone than the old way of simply highlighting the tags at the bottom of the note, copying, then pasting into a new note.* *NB: Legacy made this even easier as I could click on any tag at the bottom of a note, use CMD-A to select all tags, then copy and paste as above. V10 got rid of the ability to CMD-A (which to be clear, I miss), but the UI refresh has completely eliminated this workflow.

Do you have a source for this? Because my understanding is that this is indeed a bug.

Why does it say "formerly Professional?" That's what confuses me. It should say formerly Premium & Professional, unless there's an asterisk.* *I have a vague recollection that at one point OCR worked on PDF files with Personal/Premium but that OCR of images needed a higher tier plan, but can't find any evidence of that ever existing. I even checked the Wayback machine and couldn't determine for sure. Maybe someone remembers? The edit dates bug was annoying for sure. Hasn't happened to me in a little while though I'm pretty sure it happened to me at least once after it was supposedly "fixed." I was about to say that hopefully by now it's fixed for good, but I just saw a new comment of yours saying that it's happening on the latest client version, 10.76.2 as of today. That's disappointing. Is it happening primarily with notes that you are opening for the first time on a recent version of v10? If so, it might be related to a data structure update that occurs when a recent client of V10 (that supports the new RTE sync) opens up an old note for the first time. As for lost attachments and file extensions (I think the issues are related), I've experienced those issues before and have posted about them. This is another bug that has been reported "fixed" a couple of times, only for them to acknowledge that it was sometimes still happening and additional fixes were needed. Hasn't happened to me in a while so I'm hoping it's well and truly fixed now...

Great screen clips (removed for space). I imagine this must be a bug. One of many that needs fixing!!!

Good to see you back in the forums. I'm still confused about the OCR section, I thought personal and professional had the same capabilities previously, so why does it say that it's formally professional? "Document & image search (Formerly Professional) Instantly find text in PDFs, word documents, images, presentations, and scanned documents. Learn more." I also don't understand the technical restriction. Why is upgrading to Professional required and not to Personal? Why can Personal accounts only search documents from today onwards when I thought they could always search documents? 🤔 "Please note that due to technical restrictions, document & image search can only be applied retroactively to accounts that upgrade to Professional. Free and Personal accounts with new access to this feature will be able to search documents uploaded from today onwards."

They really should have you @janndk in a beta program as you seem to catch way more problems than their QA testers!

I think they need to update the language on the blog post to reflect this as well, then. Also, if it works on personal, then upgrading to personal should OCR previously uploaded documents not just upgrading to professional. This whole thing feels a little slapdash. Further evidence for my theory that they're more than a little distracted by their two huge new acquisitions this year.

I'm confused by that part of the blog post. I was under the impression that OCR always worked on personal plans?

I buy this for a video editing app. But a note taking app? I'm sure you could find one person out there who might find a weekly plan useful, but my guess is most people are likely to get hoodwinked into overpaying. Especially when the weekly plan isn't offered transparently side-by-side the cheaper monthly and annual plans (it wasn't for me). Bending Spoons seems to be using Deceptive Patterns (formerly known as Dark Patterns) to juice subscription numbers. It feels unnecessarily sneaky and underhanded.

Ugh, this is not good. What makes this worse is that on desktop the web clipper used to special support for Gmail emails and that feature was removed a couple of month ago and support could not tell me whether it's ever coming back.

I agree it improves the value of the Personal plan - the geographic search (if it can be surfaced / used intuitively) could be quite interesting to me. Maybe the Boolean search too, though not sure how I would use it. It does weaken the Professional plan, so I wonder if new features are on the way for that plan, or if maybe the Pro plan itself will go away? 🤔 I recently downgraded to the Free plan and have noticed that Evernote is not specifying the plan type/name in any of the frequent upgrade notifications that Evernote shows me in the app. It just gives me an annual price, and if I select to see "other plans" it then offers a monthly payment option. Sometimes the offers are $170/year, sometimes $130/year, but in neither case does it tell me what kind of plan / features I would get for my payment. Also, I occasionally get offered a $4.99 per week plan, which I found a little off-putting. The first time I saw it I thought hey, that's a good deal (I assumed it was $4.99 per month) and only after looking carefully did I realize it was actually more expensive than even the Professional plan.

It's in vogue as a software development philosophy. Release small software updates early and often rather than waiting to package up "bigger" releases.

They seem to be very distracted with the recent purchases of Mosaic group apps and Meetup. Last year, Federico made several comments on these forums every month through November. December: 0 comments. January: just 3 comments, despite rolling out a new UI refresh in beta and getting lots of constructive feedback. February (so far): 0 comments. Not very encouraging.

is: Try exporting them one notebook at a time using the app (don't use a 3rd party tool) to force Evernote to actually download all of them that aren't yet downloaded. Great find / suggestion. I've been thinking of doing a notebook consolidation project as a while back I started putting all new notes into a single notebook with tags, but I have a bunch of old notebooks that I need to consolidate. I may give this a try once I'm done with that. Side question, as a primarily tags user, how do you divide up your four notebooks? I was thinking it might make sense to have a couple of notebooks so that one notebook doesn't get too big (might also make exporting easier / more reliable), but I'm still thinking of logical ways to divide up my notes.

That's a pretty big bug if it affects all Android users of this version. 😮 If I had a spare phone I'd test it by logging out but don't want to lose access on my main phone! Hope they fix it ASAP.

@janndk has been reporting numerous search and filter bugs for months. Seems to be a bit of a pattern. I don't filter too much but I do use search extensively, and with all the bugs I'm experiencing I haven't even reported that I have an ongoing bug where search doesn't get accurate results the first time, but then I repeat the same search and it works. 🤷‍♂️

Same thing was said with the v10 rewrite. I was part of the pre-release beta testing of the Android app (before anyone got it publicly), and I reported an annoying bug that's still not fixed almost three and a half years later! So forgive some of us might be a little out of patience with some of these Evernote bugs.

Not fixed for me. Their kind of lackadaisical approach to diligently fixing quality-of-life fixes for users doesn't engender any goodwill in this user, either. [Reason bug is fixed for some and not others might(?) be related to the myriad bugs Evernote seems to have with Gboard. Though note that Evernote is the only app in over a hundred I have installed that seems to have any issues with Gboard.]

I'm curious to see what others say. I've seen people claim that Evernote v10 will eventually download a full copy of one's database, but that's not been my experience. Recently I took a plane flight and the WiFi was out-of-order. I was only able to open notes I've opened in recent months. Notes that I tried to open which happened to be older than a year did not open / were not available.

Nothing lazy about it; it's just a design decision. Interesting and a little disappointing. I did a little digging into this following your comment. The hashing of the filename probably makes sense from their perspective, but the fact that they automatically rename our files with the hash is idiotic. This should be something that's handled transparently behind the scenes so that we users can keep our "friendly" file names. As for the AWS link situation, it seems that images are handled differently compared to other files (e.g. pdf files). My understanding is that image files can be access forever if you know the URL. Which is not overly concerning to me in terms of random discovery of the file (the size of the random range is so large that randomly coming across a file should be almost impossible and specifically finding one user's file even more unlikely.) However, if you ever need to share an image file with someone, that URL can be forwarded or even posted online somewhere and there are no access controls. That's potentially concerning. For PDF and other attachments, my understanding is that there is a time-limited token so access to the file only lasts about 15 minutes or so, which seems reasonable, I think? Open to any other concerns with this approach. Doesn't bother me (easy enough to designate some tags as your "notebooks"), but I realize not everyone will feel the same way.

This thread has been full of detailed and constructive feedback. A little disappointing to not have Spooners participating in the discussion, @Federico Simionato. Would love to see your design folks participating. Missed opportunity, IMHO.

A day or two ago I was looking up some saved PDFs on Android and saw the dreaded "Untitled Attachment" instead of the actual file name. Earlier this year this lead to lost attachments and lost data (multiple times). Thankfully, this time the issue resolved itself (not sure what I did exactly, maybe backed out to the note list or did a pull-down refresh) and I was able to open the files. So, progress, though I would prefer not to see "Untitled Attachment" ever again. And I'm not entirely sure the attachment data loss issue is 100% resolved across all platforms, which still concerns me.