Grant837 137 Posted October 4, 2023 Share Posted October 4, 2023 Login gives an error via any route (URL) I try - home page, support page, etc 1 Link to comment
Grant837 137 Posted October 4, 2023 Author Share Posted October 4, 2023 I will add to that the windows application is often coming up with the menu, but a blank screen Link to comment
Duhtch 48 Posted October 4, 2023 Share Posted October 4, 2023 For me, EN's been down about half an hour. "status.evernote.com" last update was 5 Sep, so I don't think it's updated regularly. Windows app and iPhone are down. Using the Web, I get this message: Link to comment
Duhtch 48 Posted October 4, 2023 Share Posted October 4, 2023 Legacy is the only EN system that works and syncs 2 Link to comment
Grant837 137 Posted October 4, 2023 Author Share Posted October 4, 2023 Syncing is also paused on my windows app... Link to comment
Jon/t 1,667 Posted October 4, 2023 Share Posted October 4, 2023 Finding out the offline mode on desktop works well lol. Carrying on here and stuff should sync back up when they fix it. 2 Link to comment
bhkgll 0 Posted October 4, 2023 Share Posted October 4, 2023 I have the same problem, unable to sync. Link to comment
Level 5* gazumped 12,075 Posted October 4, 2023 Level 5* Share Posted October 4, 2023 No more "I have the same problem" posts please! We know - we're all users here, and Evernote appears to be down. To coin a phrase "Don't panic!" - it'll be back up when things get fixed. Hold off for an hour or two. Like the pop-up says "you can continue editing..." 1 1 Link to comment
Duhtch 48 Posted October 4, 2023 Share Posted October 4, 2023 5 minutes ago, gazumped said: Like the pop-up says "you can continue editing..." I'll wait... EN opens on the Web now, but it's not the same as what the Window's version shows. Seems like they're not in sync and I'm not sure which one to use. I'll just wait and hopefully we'll get a notice from EN when things are back to normal. Cheers 1 Link to comment
Grant837 137 Posted October 4, 2023 Author Share Posted October 4, 2023 39 minutes ago, gazumped said: No more "I have the same problem" posts please! We know - we're all users here, and Evernote appears to be down. Sorry, I disagree. Its important to let both all users, and Evernote see this is wide spread, and worrying. It hurts no one that there are a lot of replies... 3 Link to comment
Level 5 PinkElephant 8,838 Posted October 4, 2023 Level 5 Share Posted October 4, 2023 My current (20231004-11:40h) status: Syncing it does, even when there is a message it doesn’t. It may be slower than usual, but it’s not off. What seems to be very slow, or currently off is receiving emails. This has taken a while from t2t in the past - the mails are stored in a queue, and will eventually show. Link to comment
Duhtch 48 Posted October 4, 2023 Share Posted October 4, 2023 Hi everybody, The most recent status update is from 5 Sep. Has EN notified anybody the system is running normally again? Thanks, Duhtch ----- Link to comment
Level 5* gazumped 12,075 Posted October 4, 2023 Level 5* Share Posted October 4, 2023 29 minutes ago, Duhtch said: Has EN notified anybody the system is running normally again? Nope - it's not running normally for me yet anyway. A test edit I made to my desktop app finally made it to my tablet after a very, very long time, but the "sync paused" pop up keeps on coming back. This looks like a fairly serious outage, but I'd rather have all hands on desk trying to fix it, rather than some poor soul sentenced to answering impassioned complaints that someone lost access for a whole morning... Link to comment
Level 5* gazumped 12,075 Posted October 4, 2023 Level 5* Share Posted October 4, 2023 Wow. And the desktop app AND the forums just crashed on my PC which was mildly scary. Needed to restart to get everything back... Link to comment
kiwiads 13 Posted October 4, 2023 Share Posted October 4, 2023 IT WAS THE SAME TO ME.... IT'S ALL CRAPPED. Link to comment
Level 5 PinkElephant 8,838 Posted October 4, 2023 Level 5 Share Posted October 4, 2023 For me it syncs (and never stopped), but way slower than usual. 1 Link to comment
Horace_in_Exile 51 Posted October 4, 2023 Share Posted October 4, 2023 I was just able to log in, after something like a 5-minute login and 2FA process (normally goes in seconds, of course). The problem continues to be syncing. I get the "syncing temporarily paused" message both on the web and the Windows desktop app. Something's up. I understand things can go wrong, but it's frustrating when status.evernote.com has out-of-date messages about systems working normally. I should also note that the Web Clipper isn't working at all (arguably my main tool). Just have to wait out the glitch, I guess. Link to comment
Jun Hashimoto 43 Posted October 4, 2023 Share Posted October 4, 2023 I saw a comment that it is not an issue with everote, but with cloudflare. Do you have any information? Link to comment
Horace_in_Exile 51 Posted October 4, 2023 Share Posted October 4, 2023 7 minutes ago, Jun Hashimoto said: I saw a comment that it is not an issue with everote, but with cloudflare. Do you have any information? I just checked the Cloudflare console for my company, and it's showing that there was a 1.1.1.1 resolution error early this morning, but that a fix has been applied. Certainly not affecting our services, and the customer boards don't show any queries or complaints. But Cloudflare is a big beast, and not everyone configures it the same. Link to comment
Evernote Expert agsteele 3,061 Posted October 4, 2023 Evernote Expert Share Posted October 4, 2023 3 Link to comment
Grant837 137 Posted October 4, 2023 Author Share Posted October 4, 2023 @agsteele Good catch. I suggest any further comments be added to Fredericos's post Link to comment
Julien Dou 5 Posted October 4, 2023 Share Posted October 4, 2023 Hi Team, Still have problem with the API: Bad response content type from "https://www.evernote.com//edam/user": text/html; charset=UTF-8. Link to comment
Level 5* gazumped 12,075 Posted October 4, 2023 Level 5* Share Posted October 4, 2023 6 hours ago, Julien Dou said: Hi Team, Mainly other users here - I'd suggest a support ticket. 1 Link to comment
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