kckst8 1 Posted November 12, 2019 Share Posted November 12, 2019 I installed today on a brand new laptop running Windows 10 latest. Upon clicking "Sign in with Google", the google permissions window appears and then continues to grow until it fills the screen with nothing but white space. Anybody else seeing this?: Link to comment
Level 5* gazumped 12,050 Posted November 13, 2019 Level 5* Share Posted November 13, 2019 Hi. Did you try a device restart / uninstalling and reinstalling? Link to comment
kckst8 1 Posted November 13, 2019 Author Share Posted November 13, 2019 Hello. thanks for responding! Yes to both.....also even signing in with Google in Evernote on the web results in this: Clicking "Evernote" in the top right to return home will take me to my notes (sign on was successful in spite of this error). It definitely appears to be a bug with google SSO 1 Link to comment
Level 5* jefito 5,598 Posted November 13, 2019 Level 5* Share Posted November 13, 2019 21 hours ago, kckst8 said: Upon clicking "Sign in with Google", the google permissions window appears and then continues to grow until it fills the screen with nothing but white space. Apropos the fact that nothing really helpful comes to mind: Well, if that's not a metaphor for Google as a whole, I don't know what is... OK, maybe it's some kind of network connectivity thingie; can you see https://evernote.com/ ? 1 Link to comment
Giulio17 1 Posted November 14, 2019 Share Posted November 14, 2019 Same problem here. I just tried the W10 app and the desktop one. I can't use the Google Login due that white page of death. 1 Link to comment
Boyarov 1 Posted November 15, 2019 Share Posted November 15, 2019 Have same problem: The authorization window is constantly updated, but nothing appears. 1 Link to comment
OT987 1 Posted November 15, 2019 Share Posted November 15, 2019 I have the same issue, with the single sign-on widget growing to fill the whole screen and unusable. Restarted device and updated evernote, made no difference. Browser version of evernote works fine for me. 1 Link to comment
Level 5* gazumped 12,050 Posted November 15, 2019 Level 5* Share Posted November 15, 2019 Hmmn. Is anyone raising this with Google help? On the Evernote site, anyone who can, please report this to support; for Basic users, please try https://twitter.com/evernotehelps Link to comment
Level 5 Dave-in-Decatur 4,005 Posted November 15, 2019 Level 5 Share Posted November 15, 2019 1 hour ago, gazumped said: Is anyone raising this with Google help? Google help? What's that? Well, of course, it's forums, just like this only with less helpful people. 1 Link to comment
danshou 1 Posted November 17, 2019 Share Posted November 17, 2019 Same problem here. What can I do? Do we have to wait for a new release? Link to comment
danshou 1 Posted November 17, 2019 Share Posted November 17, 2019 Hi, I used the Chat from help section and they told me to do this: Use "Forgot your password" (with your gmail or email associated with Google Account) "Restart password" with the email that you will receive (when you use your Google Account with Evernote you don't create a password) Login with your gmail and the new password From now on, you can use your Google Account login (when available) or use the same email and your new password. 1 Link to comment
Jeremy Roman 0 Posted November 19, 2019 Share Posted November 19, 2019 @danshou - This is great and all - but it kinda defeats the purpose of Google Authentication. I still can not login using the Login with Google button the window grows till it takes up all three of my monitors ( kinda Hilarious to watch actually.) So while this is a work around it is not a solution. Link to comment
Leyheart 1 Posted November 20, 2019 Share Posted November 20, 2019 Trying to sign in through Google, and when I do the pop-up window just expands x/y until it reaches maximum height, then continues expanding x-wise. Eventually encompasses both of my monitors and continues after that. 0e620d88746ced99fec93049b6cf7cb6.mp4 1 Link to comment
Level 5* gazumped 12,050 Posted November 20, 2019 Level 5* Share Posted November 20, 2019 23 hours ago, Jeremy Roman said: So while this is a work around it is not a solution. As long as Evernote and/ or Google are aware of the issue, someone will be working on a solution. Until that's delivered though, all you have is work-arounds... Link to comment
Level 5 Dave-in-Decatur 4,005 Posted November 21, 2019 Level 5 Share Posted November 21, 2019 Please join this existing thread rather than starting a new one: Link to comment
Level 5* jefito 5,598 Posted November 21, 2019 Level 5* Share Posted November 21, 2019 28 minutes ago, Dave-in-Decatur said: Please join this existing thread rather than starting a new one: Merged to the referenced topic. 1 Link to comment
Level 5 Shane D. 1,826 Posted November 21, 2019 Level 5 Share Posted November 21, 2019 Hi All, Thank you for reaching out. I'm working with our teams to get more information about this issue, and to determine how best to proceed. I'll follow-up once I know more, but feel free to reach out to me directly if you have any questions in the meantime. 1 Link to comment
Hoss_Boss 7 Posted November 23, 2019 Share Posted November 23, 2019 Same issue, links work on the web browser but not on windows 10 app, have not tried the desktop version Link to comment
Mrs Orbra 0 Posted November 25, 2019 Share Posted November 25, 2019 Hi, it's been fixed. I had the same issue but successfully signed in using google just now. Link to comment
Melika 0 Posted November 26, 2019 Share Posted November 26, 2019 On 11/25/2019 at 7:09 AM, Mrs Orbra said: Hi, it's been fixed. I had the same issue but successfully signed in using google just now. @Mrs Orbra still i have the same issue and is not been solved ; the video @Leyheart uploaded is still the case as of Nov 26th 2019 @Shane D. any update on the issue ? Link to comment
mrthomasking 0 Posted December 2, 2019 Share Posted December 2, 2019 @Shane D. Hi Shane is there any fix on this, been dealing with this problem for almost 2 weeks and its pretty frustrating considering I'm a paid user. Link to comment
AtariFX 0 Posted December 2, 2019 Share Posted December 2, 2019 This is still not working. Link to comment
Rinki 0 Posted December 2, 2019 Share Posted December 2, 2019 Is there any news? I still have this issue. Tried older versions but same problem. Thank you! Link to comment
Ex Employees Solution Austin G 527 Posted December 10, 2019 Ex Employees Solution Share Posted December 10, 2019 Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. Go to https://www.evernote.com/ForgotPassword.action Enter your email address and click "Send Verification email" Click on the password reset link in your inbox and create a new password Open the Evernote for Windows Desktop app Enter the email address and new password 1 Link to comment
SeoBaek 0 Posted December 12, 2019 Share Posted December 12, 2019 Wow Thanks for every one one of same here, but now all problems were solved! really appreciating Link to comment
Lepus 0 Posted December 13, 2019 Share Posted December 13, 2019 @Austin G Yesterday I reinstalled Windows 10 on my PC. After that I had this problem. But now it works. Thank you! I also installed Ritlabs' "The Bat". Oauth Authentication with Gmail didn't work. The authorize button is greyd out. But other email adresses like .gmx work. Maybe the problem ist with gmail/google? Maybe it will help you find the problem. Link to comment
JaJoJe 0 Posted December 14, 2019 Share Posted December 14, 2019 When I try to sign in to Evernote on the desktop by clicking "Sign in with Google" (because I have already done so with my phone) a window appears that says "Please wait while the page is loading", the message disappears and the window slowly expands to fit the screen.This window hasn't caused any trouble (it closes normally), but there is literally nothing on this window even after waiting. I have been unable to use my existing account and I'm going to have to use an e-mail account that isn't the one connected to my Google account to even try and see if it would work fine with an account not connected to my Google account. Has this happened to anyone else? Is there a fix? Link to comment
Level 5 Shane D. 1,826 Posted December 16, 2019 Level 5 Share Posted December 16, 2019 @JaJoJe Thank you for reaching out! I went ahead and merged your post into this thread. We're currently working to address this Sign in with Google issue. However, please see the workaround provided by @Austin G: Quote Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. Go to https://www.evernote.com/ForgotPassword.action Enter your email address and click "Send Verification email" Click on the password reset link in your inbox and create a new password Open the Evernote for Windows Desktop app Enter the email address and new password Let me know if you have any problems! Link to comment
notjade 0 Posted December 16, 2019 Share Posted December 16, 2019 I just downloaded Evernote for desktop and I can't sign in via Google.. this happens every single time. How to troubleshoot? Link to comment
Level 5 Shane D. 1,826 Posted December 17, 2019 Level 5 Share Posted December 17, 2019 @notjade I've merged your post into this thread. Please see: Quote Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. Go to https://www.evernote.com/ForgotPassword.action Enter your email address and click "Send Verification email" Click on the password reset link in your inbox and create a new password Open the Evernote for Windows Desktop app Enter the email address and new password Link to comment
StumpJumper 2 Posted December 31, 2019 Share Posted December 31, 2019 As of 12/30/19 still unable to use Google SSO with windows desktop app. Support told me they're working on it. Link to comment
Ahmet Can Bolat 0 Posted January 13, 2020 Share Posted January 13, 2020 I think, I found a solution. To login evernote with Google account, firstly login with my outlook account and then File > Add another user option use it. After that don't use the Sign in with Google account option type your gmail account and password respectively. Finally you can login with your gmail account and all files will be there. Link to comment
Hoss_Boss 7 Posted January 20, 2020 Share Posted January 20, 2020 This same issue happens in the work chat when you try and connect your google account to sync your contacts Link to comment
Ex Employees Austin G 527 Posted February 1, 2020 Ex Employees Share Posted February 1, 2020 Thank you all for your patience as we worked on a fix. This issue is now fixed in our latest GA release, Evernote for Windows version 6.23 GA. You can install it from the link in our release post: Link to comment
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