Level 5 luckman212 165 Posted September 9, 2013 Level 5 Share Posted September 9, 2013 I have noticed that with EN v5, when I search for something and the results are shown, instead of highlighting the keywords in the found notes, the highlight boxes are placed in the wrong position and "float" usually an inch or 2 above the correct location. Sometimes I can "fix" this by scrolling up and down vigorously within the note. It's a glitch. Anyone else noticed this? Never happened on v4. Here's a screenshot: I opened a ticket #145277 on this, in case anyone from EN support wants to respond there. Link to comment
Level 5* jefito 5,589 Posted September 9, 2013 Level 5* Share Posted September 9, 2013 Yes, this has been reported against V5, I'm pretty sure. Link to comment
C6REW 416 Posted September 9, 2013 Share Posted September 9, 2013 Used to happen with V4 for me. Regards Chris Link to comment
Level 5 luckman212 165 Posted September 9, 2013 Author Level 5 Share Posted September 9, 2013 Got a reply back on my ticket. Known bug, hope it's fixed soon along with a bunch of other "glitchy" rendering bugs in the new UI. I am having a real hard time liking this new UI. v4 was so clean & tight. What was the decision making process behind changing it? Were users complaining? Or just jumping on the "let's make everything flat and invisible" bandwagon? Link to comment
Level 5 emerick 155 Posted September 10, 2013 Level 5 Share Posted September 10, 2013 Was the note clipped from Clearly? If you don't remember, you can search for source:Clearly (note the capital 'c') and see if the note appears in your note list. Link to comment
Level 5 luckman212 165 Posted September 10, 2013 Author Level 5 Share Posted September 10, 2013 Nope. I don't and never have clipped from Clearly. (I don't even have it enabled anymore) Link to comment
Level 5 emerick 155 Posted September 10, 2013 Level 5 Share Posted September 10, 2013 OK, that was one theory. Other theory: does disabling Related Notes help? In the View menu, uncheck "Show Related Notes". Link to comment
Level 5 luckman212 165 Posted September 10, 2013 Author Level 5 Share Posted September 10, 2013 Nope, that does not fix it either: Link to comment
Level 5 luckman212 165 Posted September 16, 2013 Author Level 5 Share Posted September 16, 2013 Has a bug been filed yet? I updated to 5.0.1.1188 and this bug still persists. Link to comment
Level 5 luckman212 165 Posted October 24, 2013 Author Level 5 Share Posted October 24, 2013 BUMP - bug still as bad as ever, now on v5.0.2.1392Is there a bug open on this problem? Link to comment
Level 5 Stuhrer 253 Posted October 24, 2013 Level 5 Share Posted October 24, 2013 I submitted a ticket as well. It was accepted as a bug. But I did not get any info whether or when it will be fixed. Link to comment
Level 5 luckman212 165 Posted October 26, 2013 Author Level 5 Share Posted October 26, 2013 Now on 5.0.3.1616 Bug still there ... is this fixable? Link to comment
CircusSand 4 Posted November 20, 2013 Share Posted November 20, 2013 Any more updates on this? It's making evernote almost impossible to use. Link to comment
Level 5 luckman212 165 Posted November 20, 2013 Author Level 5 Share Posted November 20, 2013 I submitted a ticket as well. It was accepted as a bug. But I did not get any info whether or when it will be fixed. Stuhrer what was the BugID or Ticket# that you got? I'd like to submit a report on this as well and want to reference the original submission if possibleThis bug still occurs as of v5.0.3.1616 on Windows. I am afraid EN's silence on this one means the bug is in a 3rd party component (perhaps Chromium) that they are using for rendering notes and that's why they can't fix it. But- even if that were the case, a bug should be filed with Chromium or whoever owns that component so it can be fixed because as CircusSand said this makes it really difficult to use search. Link to comment
Level 5 Stuhrer 253 Posted November 20, 2013 Level 5 Share Posted November 20, 2013 Stuhrer what was the BugID or Ticket# that you got?Sorry, but I didn't keep the e-mail. Link to comment
Level 5 luckman212 165 Posted November 20, 2013 Author Level 5 Share Posted November 20, 2013 Seriously? Ok - well I guess I'll just file a new bugreport then. Update: new ticket #244726 opened. Maybe 3rd time's the charm? Link to comment
Level 5 luckman212 165 Posted November 26, 2013 Author Level 5 Share Posted November 26, 2013 Got this LAME reply from "support" telling me that "reinstalling may fix the issue" - really? I take the time out to submit a detailed bug report, including screenshots and steps to repro and all you can do is shoot back a canned response telling me to reinstall? That SUCKS Evernote. Hello (name removed)Thanks for contacting us again. Reinstalling latest Windows release may address the issue that you reported. Please go to:*File > Exit*Run the "Control Panel" application, then go to "Programs and Features" ("Add/Remove Programs" in Windows XP).*Uninstall Evernote.*Reboot your computer.*Download the current Windows client: Thanks but I know quite well how to uninstall/reinstall applications. Now if you could please get back to the bug-fixing, us paying users would very much appreciate it! Link to comment
cacotigon 24 Posted November 30, 2013 Share Posted November 30, 2013 This happens to me as well on virtually every note that I have. It is extremely annoying and has been happening ever since I upgraded from v4 to v5, current version 5.0.3.1614 (269614) Public. Any word on a fix from Evernote about this? Link to comment
Level 5 luckman212 165 Posted December 6, 2013 Author Level 5 Share Posted December 6, 2013 Another sad day - I just received this somewhat cryptic response from EN support: "We apologize for the inconvenience. We have reopened our internal bug report for revision.Unfortunately this is not something I can fix for you at this time. Once again, we apologize for the inconvenience.Thanks for making Evernote a better product," Uh... huh? So you re-opened the bug, but you're saying it can't be fixed? Link to comment
Level 5* jefito 5,589 Posted December 6, 2013 Level 5* Share Posted December 6, 2013 Another sad day - I just received this somewhat cryptic response from EN support: "We apologize for the inconvenience. We have reopened our internal bug report for revision.Unfortunately this is not something I can fix for you at this time. Once again, we apologize for the inconvenience. Thanks for making Evernote a better product," Uh... huh? So you re-opened the bug, but you're saying it can't be fixed? Uh, what it means is that the tech support person cannot fix it themselves (they're a tech support person, not a developer), and they cannot give you a workaround (which is what tech support folks can do, if they have one). Link to comment
Level 5 luckman212 165 Posted December 7, 2013 Author Level 5 Share Posted December 7, 2013 I found that if (after searching and having the highlights appear in the wrong place) you then resize the EN window a bit (at least 10px or so) the highlights will "snap" into place. I do hope this is fixed soon. Link to comment
spg SCOTT 736 Posted December 7, 2013 Share Posted December 7, 2013 The release notes for 5.1.0.2046 (5.1.0 RC) contain this: - Fixed improper search highlighting issue http://discussion.evernote.com/topic/48670-evernote-for-windows-510-rc/ Is it fixed for you in this version? Link to comment
Level 5 luckman212 165 Posted December 7, 2013 Author Level 5 Share Posted December 7, 2013 I don't run EN betas or RC's anymore as a rule - but I did spin up a VM and tested 5.1.0.2046 in it. It does appear that the highlighting bug is fixed! I can't say for sure until I run it on my production machine but I'll wait for the public release for that... Link to comment
Level 5 emerick 155 Posted December 12, 2013 Level 5 Share Posted December 12, 2013 Yes, we fixed this specific issue in 5.1.0. Sorry it took so long, it was difficult to find the specific root cause of the issue. Link to comment
Level 5 luckman212 165 Posted December 13, 2013 Author Level 5 Share Posted December 13, 2013 Thank you for fixing this. I look forward eagerly to the 5.1.0 GA release. Link to comment
CircusSand 4 Posted December 13, 2013 Share Posted December 13, 2013 Thanks everyone, look forward to it! CS Link to comment
Level 5 luckman212 165 Posted December 16, 2013 Author Level 5 Share Posted December 16, 2013 I've been running 5.1.0.2143 (270143) Public for a few days now with no real issues to report. The highlighted search results bug definitely seems fixed at last, thank you. Link to comment
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