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Hi All, Oh dear! I don't normally update until a version has been around a while. Unfortunately I made a bad decision when away on business and updated! I have over 32,000 Notes and probably half of those contain emails. The upgrade has stripped a lot of the headers from the emails and placed them at the top of the Note. Sad thing is, no amount of updates will get this one sorted. Feeling very miffed at this one. Regards Chris

Hi Ted, Go have a look at Zoho. I have been involved with CRM's since DOS days and used to be a Maximizer fan, but it got too complicated and too expensive. Zoho, which is an online service, seems to tick all of the boxes and integrates well with MS, in particular for us Outlook at Word. Definitely a product worth investigating. Best regards Chris

You could try to click Ctrl then Help. You will now see an expanded list in the Help list. Try 'Fix All Notes' to see if that helps. Be aware, depending on the size of your database that it may take quite a time. Regards Chris

Hi LaFlamme, Thanks for trying and sorry it didn't work. Indeed, it does work if you are having sync problems, but I hoped it may have solved this problem for you. Regards Chris

Not read all of this thread again, but typically if you have a problem with a Note, it can be found - on Windows, not tried on my Mac as away on business - by selecting All Notes, then clicking Ctrl followed by the Sync icon. I cannot guarantee this will be the answer for this problem, but it is worth a try. Best regards Chris

Hi wusunspurs, First of all you should be able to find deleted Notes in the Trash. Just restore them. However, if you have deleted part of a Note then yes, you can go to another device, log onto the internet and they should still be there. Copy them as a new Note. Then they should sync over to the device that is currently not logged onto the cloud. Best regards Chris

Hi Michael, Very frustrating, I feel for you. I have only ever seen this happen when two people are working on a Note, but you seem to be taking care of that. As you will obviously be aware Evernote is a great collaborative tool, but sadly not at the same time! We share over 22,000 Notes in my Business and I really don't think this has happened. It might be worth setting up some share Notes for testing purposes to see what is happening. I am going to guess that even though you are syncing, the Note is not updating correctly on both your computers. Best regards Chris

Hi Graham, I am another Surface Pro user and own the 3 and 4. There are definitely issues if you try to use the touch screen. In fact it gets even worse where I have accidentally moved Notebooks! Evernote removed support for the touch version and I would strongly recommend you don't try and do anything on the screen in the normal Evernote. Having said that, if you are not using touch, then Gaz's suggestion seems to be your best solution to finding an answer. Best regards Chris

I prefer Acrobat as well. Easy to use and as you say Gaz it compresses best when required. Chris

Hi Gaz, Got to agree with that. I bought the ScanSnap ix500 for the office and it makes very little difference in scan time to OCR. But it is available instantly! Superb scanner by the way and definitely worth buying. I have the ScanSnap S1300i in my study at home and it takes a little longer to OCR. Then I have the Doxie DX250 wifi model in my bag when travelling. The wifi is not worth it to be honest, but it is great portable scanner. Regards Chris

Thank you, That is much more professional and comes across as a personal opinion which is great. The more we get on the forum like this the better. Best regards Chris

I think your words are poorly chosen. It is fine to give an alternative, but not to tell someone reading this thread that you advise them not to follow these steps. It is in my opinion rude and arrogant. Regards Chris

I have no idea why you think your method is that much better that you 'advise' not adding these steps! As a long term business and personal user of Evernote as well as being an Evernote advisor and helper to both business and personal users, I would advise that this method provides a simpler and quicker way of getting scans into your computer. Best regards Chris

Hi to the OP, Gaz's list of things to look out for is very important and definitely worth reading a couple of times. For what it is worth I see Evernote as my filing cabinet, Notebooks are Drawers and hanging folders in the filing cabinet and the documents in the folders of your filing cabinet are my Notes in Evernote. I do use Notebooks and probably more than most, but run my business and personnel Evernote very strictly. We are currently scanning over 30 years of order files so, like you, we can get rid of the paperwork that has taken over the store room. We use a high end scanner and I have found it more effective to get the scanner to OCR which only takes a few seconds more even on large scans. I also found it easier with the business account to scan to a specific folder on the computer then have that as an automatic 'Import Folder' on a Windows computer. This gives us two copies of every document. The computer folder, can, if we require, be saved to an external hard drive or off line. But the problem we have is our Evernote database is over 30K Notes and about 30GB in size. Once the scans are in the 'Import Folder' you can then re-name if required and store in specific Notebooks. I would look at making generic Notebooks that might cover a number of years or similar type of data. You can then add 'Tags' to differentiate. So for example our daily work encompasses the following Notebooks: Diary - 2016 (any enquiries be they telephone or email go into here until dealt with) Diary - 2016 - Completed (once an enquiry has been dealt with the Note goes into here) Word - 2016 (for quotations which automatically go into this Notebook from the computer folder where they are saved) Every year I add a Tag to the Notes for the year and then put them in a Dairy Archive folder. The same with Word documents they will have a Tag then go into a quotes archive folder. So as you can see it is about looking at your requirements and adapting Evernote to suit. Best regards Chris