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anfang

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anfang last won the day on May 29 2023

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  1. I saw the problem on both types of notes, but it was a lot more apparent and common when I used 'repeat after completion'. It could be observer's bias (or whatever it's called) because an incorrect recurrence date was a lot more obvious to notice and a lot harder for me to fix. Whereas a mis-synced fixed schedule task, I'd just re-toggle it again and it'd be alright. And I've not used EN tasks since then - because I kept seeing similar issues in the forums 😅. Maybe when the issues die down, I'll reconsider.
  2. Known issue. I'd submitted it several months ago. There's a problem in how task completion and task recurrence is being synced across devices. Especially if your recurrence is based off "Recurrence: Repeat After Completion", you'll see a task with different recurrence dates and completion statuses on different devices. If you really wanna continue using Evernote tasks, avoid recurring tasks.
  3. Hi, I have a refund request ticket #3883213 that was erroneously rejected. My Annual Subscription was paid for on 27th Apr 2024. As per policy, an Annual Subscription can be refunded within 60 days, so I should have been able to get my refund. Can anyone from the moderator/support team help to escalate the issue? Thank you very much!
  4. I can replicate your issue and it's inconsistent depending on the word chosen. I tried with my own notes: Given content that contains the word guidelines, guideline matched, but "guideline" doesn't Given content that contains the word learning, both learn and "learn" matched
  5. @Kaspar Are you perhaps using the Windows Store version of the app? Windows Store Apps will upgrade by themselves.
  6. I can see the icon that OP mentioned on iOS Evernote 10.86.0. On the new Home Screen, click "Notes" at the bottom navbar, then click "Notebooks" on the top navbar, then select a Notebook. The "download indicator" icon will be where OP indicated in his screenshot.
  7. Mine: Launching a very recently minimized Evernote (e.g. switched app less than a minute ago): Instantaneous Launching Evernote (e.g. anything not a minute ago): ~3 seconds 3 seconds' not really that slow for most apps (e.g. Microsoft Office, Google Docs, Dropbox), but it's considered slow for note-taking apps. I think the lack of a spinner also gives the illusion that launching Evernote is much slower than it actually is.
  8. I work between desktop and mobile a lot. One of the things I do on my mobile, is to put down my thoughts before the start of each day. They go into a list. Then I go through the list, reordering the list items, creating elaboration under nested lists, sometimes highlighting certain points. The thing is, it's really hard to do so on the mobile app (iPhone). There's no drag-drop of list items unlike on Desktop. It's hard to select multiple list items while controlling the selection cursor precisely. How do you guys manage using Evernote on mobile? It feels so much like a desktop app slapped onto a mobile screen. Any tips and suggestions?
  9. That's just ... running away from the problem. Wouldn't people just voice their grievances on X instead? And it'd be worse because then Evernote's PR releases on X will be peppered with negative comments, hurting Evernote's image.
  10. Yes, exactly this! It would be great and make the note much more visual and exciting. Something like this:
  11. For the 40% discount, if you head to Account Billing and cancel your renewal, it should appear right before the confirmation prompt. If it doesn't appear (I'm sorry) then you should be able to reverse your cancellation decision as well. At any rate, your subscription privileges will run its full 1 year course, regardless if you have an active recurring payment for the next payment year. As for the 50% and 60% discounts, those are only for accounts who have no active subscription plans. This includes both new accounts as well as accounts whose paid subscription have expired.
  12. @PinkElephant Effort is going Gmail and searching for Evernote in:trash. As compared to someone trying to post remarks in every single thread for nearly a decade. Anyway costs aren't a factor for me. For your dinner analogy, I too get more credit card rebates on a single month's meal spending, than what Evernote costs in a year.
  13. Returning customers get 40% off. It was only today that it became 50%. Tbf it's only 10% more. It's amusing how often they're spamming me with the offers though. From bottom up, the frequency of emails sorta escalated 40% 25% (5 days later) 40% (10 days later) 40% (4 days later) 40% (7 days later) 40% (1 day later) 50% (4 hours later) ?? (1 hour later?)
  14. Happened to me before. I got a reply to my ticket within 1 working day, and restated within 4 working days of ticket creation. My incident was in Aug 2022. Right now in 2024, Support's probably understaffed right now though - I hope you would get some proper compensation for it eventually (unlike me).
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