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agsteele

Evernote Expert
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Posts posted by agsteele

  1. Yes, standard Windows uninstall. Then using your File Explorer delete %AppData%\Evernote and %LocalAppData%\Programs\Evernote

    Before you do that be sure that you reset your data directory to the default of you have previously chosen to move it to an alternative location .

    Of course on a corporate laptop you may find that this is locked down too.

  2. As @mackid1993said, scan to a folder. Actually what I do is scan to my PC download folder. Make any tweaks such as changing the file name. Then I drag and drop onto a shortcut that I have in the downloads folder which points to an Import Folder. This actually works better for me than scanning directly into Evernote.

    The ScanSnap software changes were actually announced several months ago. I think I posted a notice in the forums at the time.

  3. Hi @stuming! Evernote support seems to be overwhelmed these days. Sadly 10 days is not an unusual wait just now.

    There is no means of forcing the order that attachments are processed when you Email then in. Could you send your notes one at a time and in page order? You could add the subject line tag to add each one to the same note but they would arrive one after the other. I'm not sure how that might work with your current Filterize work flow. You would probably need to tweak something.

  4. I'm sure that you are experiencing the issue but I'm not able to try and reproduce since I don't know what you are typing in the note nor what you are putting in the search. Given that you have the issue on the different devices it seems unlikely to be a general note issue. 

    Is the problem with all notes or just searching for text in one specific note?

    All I can say is that I'm not having any problems with search.

     

  5. 47 minutes ago, Possemeeg said:

    Many thanks. I got back here by clicking on a button that says "With topics covering all aspects of the API, make sure to start there first: <Go to the Developer forum>". 🙂 It's also the same place Evernote developer support sent me. I feel I'm not going to get anywhere.

    I suppose, in theory, this could be a good place to find help but in practice there are very few developers working with the API and they don't come around here often if at all.

    Perhaps someone will appear and take us all by surprise.

    • Like 1
  6. 19 hours ago, Bill Corrigan said:

    BUT THEY WONT LET ME CHANGE FROM ANNUAL TO MONTHLY! Why not?

    First of all CANCEL your account.  THat simply takes you out of the  automatic renewal on the annual plan. Once your account drops to Free you can then resubscribe on the monthly deal.  Or you can contact Billing support and they will be likely to assist with a switch to monthly billing.

    • Like 3
  7. As I noted above, Evernote excludes most special characters  from searches.  As @AlbertR nudged me to say, the underscore is one of those that is included in search results.

    So, the question to ask is whether the underscore that you have is an ASCII 095 character or another character that looks like an underscore but isn't recognised as such by a search by Evernote.

    Possibly a more likely issue is that the indexing of your notes has become garbled.  You could try rebuilding your local data and see if that gets your search working again. File, Sign Out from your desktop application and select 'Remove my Evernote data from this device' When you sign back in your notes will be recreated and re-indexed.  That might fix your search.  When you sign back in leave your account to carry out the rebuild of your data before initiating a search.  You can use the account and open notes but the full rebuild takes a little while.

    If neither of these ideas offers a solution then you'll need to join the queue of those asking for tech support assistance. Mostly those of us here are just fellow users.

  8. The current release is 10.64.4 so things have moved on.  You can wait for Evernote to send you the latest version or you can download the current version from evernote.com which should have this new version soon if it has not already arrived. The Check for Updates menu option may not tell you that there is a more up to date version available.

    This doesn't apply to the application from the Microsoft Store.  That will update in its own time as decided by the store.

    All that said, we're not seeing lots of reports of this issue so getting the latest version installed may fix things for you.  You can also check the web browser client and see if your notes are stil present.

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