agsteele

Happened to me this morning. I selected File, Quit and then relaunched. All was then well.

I've never experienced delays of more than 4 or 5 days.

You can always follow up a ticket. Certainly be sure to have provided whatever information that may have been requested in the Email that contained your ticket number.

To be honest, the weakest link in the storage of note attachments is likely to be the user's device. Anyone able to break into your device then has access to your data. Attachments are held locally as PDFs or whatever with a long random name.

Hacking into your data on the servers really isn't a likely weak point. More likely would be unauthorised access to your account via a fishing attack or similar.

@southernforge You have right idea. My code is slightly more fussy but amounts to much the same. I schedule it to run when I reboot my PC which I do most mornings. There are a number of triggers to chosen from.

I detailed it all in a post a bit over a year ago.

16 minutes ago, papoudu34 said:

- as the data is retained on the Evernote severs I can lose them.
- I logout
- I uninstall the Windows Store version
- I download the direct version from evernote.com
- I then  install : I guess I will be then prompted to know where my local could be (in my case D:\) ???
- I log in: then my data will be retrieved from the servers and be accessible on D:\ ???

You should not lose your data stored in the Evernote servers in the cloud. Just be sure you know the correct username and password for your account and you will have access.

Once you install the direct download you will be invited to login and the default storage location on your main drive will be used.  Let that process complete which may take several hours.  Only then choose your new storage location in the app settings. At that point the data will be transferred.

I had a look around and located https://github.com/karloskalcium/md2enex
  This is referenced in a thread in these forums. It may require some tech awareness and I haven't tried this.  In fact I haven't tried Notion either

Whilst I can agree that Evernote might gain a little by providing a suitable tool I don't see this happening in any short term.  SO you'll need to work out a way to export the notes from Notion as Markdown and convert them and import OR copy and paste as suggested.  Another option would be to export each note from Notion as a PDF and then import the PDFs into Evernote.  You could do that setting up an Import Folder in Evernote - just export the PDF from Notion saving it in the Import Folder and it will appear within a couple of seconds inside Evernote in the linied Notebook.

Hi @Kathleen! 

Your assessment is correct. The only import option for Evernote is via an ENEX file or files.

However, if you did not close your account then all your notes up to your switch should still be in place. So you only need to be able to export notes that have changed our been added since you started trying out Notion.

If I was in your position I'd copy and paste content I needed back in Evernote's as and when I needed it. That would likely mean that some notes wouldn't make it back but it would be a gradual process.

I think that Notion exports as Markdown files. You might find an open source product that will convert Markdown to ENEX.

Remember, too, that if you are returning to Evernote at the Free level the limits on data transfer, note sizes etc will restrict what you can do. It might be worth considering a paid subscription for a month to remove those limitations during the import process.

Yes. Account and billing tickets are available to everyone.

If this is an issuw for you then you should raise a support ticket. I can sketch with my finger on v10.56.2 but I don't have Samsung phone. You could try the defaukt uninstall/reinstall. Version upgrades have been known to break things which can be resolved by uninstalling.  I don't think that would resolve the S Pen thing but it MIGHT work to get the finger sketch going again.

I would go to settings in your iPad app.  Choose More Settings which will take you into your account settings. Choose security settings and you'll be asked for a password and then a Google 2FA code.  But there is also and option 'I need help getting a verification code'. You may find a solution there. There is still an option for a text message and that worked for me.

Once you are i the Security Settings area you can manage 2FA and that's where you recover the backup codes.  There's also an option to contact support.

8 hours ago, carlosgm said:

What is the difference between the remove format and simplify format function?

OK... I found where I think you are seeing this.

The 'Simplify formatting' option is the same as the magic wand which is usually labelled 'Simplify and Make Editable'. This is when you want to edit the content of an HTML/Web Clip container.

'Remove' is nothing to do with formatting. Select that and the whole HTML container is deleted from the note. The same as highlighting the container and pressing delete.

I can do all the things you describe without problem.  Very occasionally a version upgrade has been known to corrupt things.  My response is to uninstall with Revo Uninstaller and then reinstall from a fresh download.

The data is retained on the Evernote severs.

You can safely logout and uninstall the Windows Store version. Then download the direct version from evernote.com and install. When you log in your data will be retrieved from the servers and be accessible to you.

It isn't clear whether you have a paid subscription or use the Free plan. It is particularly important to logout before uninstalling if you are on the Free plan.

To be very honest, these two people are likely to find viewing a notebook easier if you share with a Free Evernote account. That makes it easier to view the various notes.

I have 10.56 on Android and it works just fine. In fact better behaved than I've seen for awhile. Sounds like this could benefit from an uninstall and reinstall.

23 minutes ago, cacw said:

Just got a huge upcharge on my account. Contacting support with no success.

If you got an Email warning of a price increase then you can go to your account settings, choose CANCEL and your account will drop to the Free rate from the renewal date.

If you've already been charged the new price then you have sixty days to get a refund from Evernote.  So you are safe to wait a few days. When the subscription is cancelled you will, again, drop to the Free plan.

But I did get 10.64.3 today

I responded to this issue with the backup in  excess of 20Gb. in the other thread where this was also raised. Apart from Note History I made an alternative suggestion.

AI Powered Search is available for all on desktop apps. It is coming soon for mobile.

In each case it is an option you can choose to use or not.

https://evernote.com/blog/ai-powered-search/

https://help.evernote.com/hc/en-us/articles/20406371441939-AI-Powered-Search-Overview

Even if Evernote was to restore the function, I'd keep my batch file which also empties the directory that Evernote creates when we open attachments to notes.

2 hours ago, GOODJIN said:

Then is there no choice but to wait?

The only other option is to ask your credit card provider to help. But they will only be able to refund the full payment which will close your Evernote account.

Thanks for this alternate workaround. I think that my batch file which runs when I boot up my PC might still be better for me since I have that empty five or six directories. Most import folders but also the temporary storage created when you open an attachment from a note and the Windows screen clipping directory.

Can you tell us the browser and version of web clipper?

Also a bullet point list of how we might reproduce the issue.

1 hour ago, dmitry_bond said:

I really do not like idea of uninstalling/installing/reloading full EverNote db.

Except that, on occasions, the local data becomes corrupted and the best solution is replacing the local copy from the server master copy.

I'm pleased that your process worked for you this time. 

2 hours ago, Razmataz said:

I still don’t get it.

I don't think we are disagreeing other than with your assertion that they could just port the code across. Of course it would take hours. Perhaps not many which is what you suggest. I observed I don't know how many. I am certain that there is more to the whole thing than a few quick key strokes.

My view is that it is very low priority.