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agsteele

Evernote Expert
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Posts posted by agsteele

  1. You should know that Evernote v10 before 10.60 had now been deprecated. That means you could find it disabled at some point in the future.

    As you know Windows 7 isn't officially supported with Evernote anyway.

    That's all to say that you would be well advised to have a safety plan for your notes in case things stop working suddenly.

     

  2. 7 hours ago, Bill Myers said:

    Would creating a personal calendar allow colleagues to see when a I'm unavailable due to a personal appointment while keeping the details from showing? And if so, would that still allow me to send full details to my Google calendar so they show up in Evernote

    OK I have a clearer understanding now. I think the solution, if there is one, is in how Outlook shares calendars and what controls it offers over information that can be viewed.

    It may be too much effort to try and resolve but playing with settings in Google and Outlook are likely to be the way forward.

    • Like 1
  3. I don't think that there's is a solution for this approach. This is the way Google Calendar shows/shares private events.

    I think you'll need to continue to work through how you display your personal events. 

    Alternatively, you can wait patiently for the long promised Outlook calendar integration for Evernote. I heard recently that it is still on the plan albeit pending resolution of the performance issues which are more important.

    • Like 1
  4. This is a trial. We have idea whether it will become permanent or not. You can complain that you signed up to a Free plan with advertised data and note limits. Perhaps they will take you off the trial. Or perhaps they will announce that the limits on Free accounts had been reduced.

    • Like 1
  5. Just yesterday I copied text and images from a note into Word and all seemed to go as intended. This was definitely different from my experience a few months ago. The note was very simple with only a small amount of text and two small images. I haven't given it a serious test. But it feels that there has been at least some progress since it was first reported two years ago.

    Until yesterday I saved notes as an HTML file and then opened in Word.

    • Like 1
  6. Evernote, like many other applications, can launch multiple processes. I currently have nine Evernote processes running.  Google Drive has seven processes and my Firefox web browser currently has 16.  So nothing unusual with that.

    You'll have to show us the actual symbol that you have.  What are you attempting drag and drop into a note? What file size does it have?

  7. If you have lost the emergency codes that were issued when you signed up for 2FA then your only hope is to work with tech support to undo everything although I don't know if that is possible.

    2FA by SMS/Text has been withdrawn.  This was announced some weeks ago.  So your only option if you can regain access to your account is to disable 2FA completely. Otherwise you have to commit to use one of the many apps such as Authy, Google Authenticator etc. Of course, next time be sure to capture and save your emergency codes in case of a problem in the future.

    First stop will via the tech support team. Select the ACCOUNT option and explain your problem. Be prepared for a wait of up to 14 days for a response.  Support seems to be overwhelmed at the moment.

     

  8. 8 minutes ago, s2sailor said:

    Has Evernote provided any insight into what the cause of the support backlog is? Is it v10 new user issues, cost complaints or some true technical issues? I’m not seeing that many technical issues on the forum, so I’m curious as to what is causing the support pressure?

    I've no insight. Sorry.

  9. 31 minutes ago, KeithBurrow said:

    For now, I'm refusing to log out of the phone app for fear of losing the 550-600 notes I captured between Sept. 9th and today.

    I think that it's very wise. Since it seems that your mobile device isn't syncing any action you take on that device is likely lose data.

     

  10. The support team is under significant pressure at the moment.  Answers take 10-14 days.

    I presume you didn't keep the emergency codes in a safe and accessible place ;)  Also, you don't have access to the 2FA app on your old cell phone.

    Your only option is to wait for the support response. Without the emergency codes provided when you registered for 2FA you are stuck waiting for support.

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