agsteele

Yes. Account and billing tickets are available to everyone.

If this is an issuw for you then you should raise a support ticket. I can sketch with my finger on v10.56.2 but I don't have Samsung phone. You could try the defaukt uninstall/reinstall. Version upgrades have been known to break things which can be resolved by uninstalling.  I don't think that would resolve the S Pen thing but it MIGHT work to get the finger sketch going again.

I would go to settings in your iPad app.  Choose More Settings which will take you into your account settings. Choose security settings and you'll be asked for a password and then a Google 2FA code.  But there is also and option 'I need help getting a verification code'. You may find a solution there. There is still an option for a text message and that worked for me.

Once you are i the Security Settings area you can manage 2FA and that's where you recover the backup codes.  There's also an option to contact support.

8 hours ago, carlosgm said:

What is the difference between the remove format and simplify format function?

OK... I found where I think you are seeing this.

The 'Simplify formatting' option is the same as the magic wand which is usually labelled 'Simplify and Make Editable'. This is when you want to edit the content of an HTML/Web Clip container.

'Remove' is nothing to do with formatting. Select that and the whole HTML container is deleted from the note. The same as highlighting the container and pressing delete.

I can do all the things you describe without problem.  Very occasionally a version upgrade has been known to corrupt things.  My response is to uninstall with Revo Uninstaller and then reinstall from a fresh download.

The data is retained on the Evernote severs.

You can safely logout and uninstall the Windows Store version. Then download the direct version from evernote.com and install. When you log in your data will be retrieved from the servers and be accessible to you.

It isn't clear whether you have a paid subscription or use the Free plan. It is particularly important to logout before uninstalling if you are on the Free plan.

To be very honest, these two people are likely to find viewing a notebook easier if you share with a Free Evernote account. That makes it easier to view the various notes.

I have 10.56 on Android and it works just fine. In fact better behaved than I've seen for awhile. Sounds like this could benefit from an uninstall and reinstall.

23 minutes ago, cacw said:

Just got a huge upcharge on my account. Contacting support with no success.

If you got an Email warning of a price increase then you can go to your account settings, choose CANCEL and your account will drop to the Free rate from the renewal date.

If you've already been charged the new price then you have sixty days to get a refund from Evernote.  So you are safe to wait a few days. When the subscription is cancelled you will, again, drop to the Free plan.

But I did get 10.64.3 today

I responded to this issue with the backup in  excess of 20Gb. in the other thread where this was also raised. Apart from Note History I made an alternative suggestion.

AI Powered Search is available for all on desktop apps. It is coming soon for mobile.

In each case it is an option you can choose to use or not.

https://evernote.com/blog/ai-powered-search/

https://help.evernote.com/hc/en-us/articles/20406371441939-AI-Powered-Search-Overview

Even if Evernote was to restore the function, I'd keep my batch file which also empties the directory that Evernote creates when we open attachments to notes.

2 hours ago, GOODJIN said:

Then is there no choice but to wait?

The only other option is to ask your credit card provider to help. But they will only be able to refund the full payment which will close your Evernote account.

Thanks for this alternate workaround. I think that my batch file which runs when I boot up my PC might still be better for me since I have that empty five or six directories. Most import folders but also the temporary storage created when you open an attachment from a note and the Windows screen clipping directory.

Can you tell us the browser and version of web clipper?

Also a bullet point list of how we might reproduce the issue.

1 hour ago, dmitry_bond said:

I really do not like idea of uninstalling/installing/reloading full EverNote db.

Except that, on occasions, the local data becomes corrupted and the best solution is replacing the local copy from the server master copy.

I'm pleased that your process worked for you this time. 

2 hours ago, Razmataz said:

I still don’t get it.

I don't think we are disagreeing other than with your assertion that they could just port the code across. Of course it would take hours. Perhaps not many which is what you suggest. I observed I don't know how many. I am certain that there is more to the whole thing than a few quick key strokes.

My view is that it is very low priority.

20 minutes ago, Razmataz said:

am really interested to know why they could not

The Legacy program was written and coded in an entirely different environment to that used for v10. So exporting and importing isn't an option.  The routine would have to be written from scratch for v10. So it would take hours although I've no idea how many.

39 minutes ago, snajdov said:

I understand that this is not a priority, but if it's possible to have this in 5-6 months' time, I'd be happy to continue with my subscription.

Sadly, my guess is that this will be five years rather than 5 months. And maybe not even then. The statement from Evernote was quite firm. The development of a Linux app has been abandoned. There is no suggestion that this is temporary even though there is hope amongst users If you need a solution with six months then make a new plan without a dedicated app.

Likewise there is no expectation of a standalone QuickNote function. You could possibly create something via the API which opens and adds stuff to either  a new note or appends to an existing note but that's beyond me. You seem willing to have a go.

As for overriding the browser defaults I think that there is no hope for that ever. Everytime an individual browser changed its code there would be a requirement to rework the web client and quite probably on a browser by browser basis.  So Chrome and Firefox would likely need separate work. Given how often Firefox seems to reset things I could see this becoming a neverending task.

No harm in suggesting but advisable to manage your expectations. 🤕

I think you'll have to give us more information. Did you uninstall and reinstall Evernote? If not, I'd recommend that you uninstall using a free program Revo Uninstaller which ensures a full and clean uninstall.

Then download the latest version of evernote.com and reinstall and login.

Pasting plain text removes all formatting. So no indentation.

You might be able to run a desktop app in an emulator such as Wine.

I think it is likely to be that the drive is considered removable. As a test try setting the choice to a directory of your main drive. If that works reliability that will confirm.

No. Import Folders are a function of the desktop applications only.