cbra 5 Posted February 5, 2016 Share Posted February 5, 2016 Hi I discovered that the option "New local notebook" was not available to me. Support didn't quite understand why, then it became clear: Since I had not used a local notebook before, I was not allowed by Evernote to make one. Okay, so local notebooks is one of the options provided by Evernote (and some would argue a crucial feature, to avoid Evernote looking into your private files). However, if you haven't used it, you're not going to get it! Is it just me or does this seem like high disrespect of paying customers? This is not the only case where Evernote appears unfriendly towards customers or potential customers. Evernote uses green letters on white background, well-known to be suboptimal for reading (in contrast to black or blue on white background). On the computer screen this is tolerable, on a smartphone it can make reading really difficult (white on a light green background, that's a no-no in graphics!). I once suggested to Evernote that they could make an additional template for smartphones in addition to the few available, making reading easier, in particular when outside in the sunlight. I didn't even get an answer. These are things I don't understand, breaking "rules" of graphical design and withdrawing features from users without notice, only justified by the user so far not having used that particular feature. And... is there any reason for Evernote to stop us from using local notebooks? Does that make things easier for Evernote? (I guess the real reason is that Evernote wants to force people to upload files to their server, thus making users dependent on a subscription.) But how can a company tell you that you're not getting a feature they advertise, justifying this by saying that you haven't used it so far? Very strange. I am a Premium subscriber. I don't think I will be for long when Evernote shows me so little respect. Link to comment
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